Toyota Sunnyvale

My experience Omid was really nice and helped us a lot. He answered all of our questions and compared the prices. He had a good knowledge about the car. Omid was really nice and helped us a lot. He answered all of our questions and compared the prices. He had a good knowledge about the car. More

Thanks to Jessica Wilson! My husband and I began looking for a replacement vehicle for our '04 Sienna last fall. Around Christmas time we visited Toyota Sunnyvale where we pur My husband and I began looking for a replacement vehicle for our '04 Sienna last fall. Around Christmas time we visited Toyota Sunnyvale where we purchased our current Sienna in 2003. Jessica helped show us your selection of Siennas and we test drove one with her. We were also considering the Mercedes ML and GL. Recently, we began working with Jessica again and she helped us decide on the vehicle that we finally purchased from Phillip yesterday. Phillip also gave us excellent service with the final purchase paperwork of a 2016 Sienna. Jessica had the vehicle we wanted brought in from another CA dealership...only 2 vehicles left like it in the state! Thank you Jessica and Phillip and wow...this is our third Mini-Van and second one purchased with your store since 2004. You provide wonderful service! More

Excellent buying experience We had a great experience with buying a car at Toyota Sunnyvale. I called them Sunday afternoon and Eric Wong gave me a quote on the phone for the ca We had a great experience with buying a car at Toyota Sunnyvale. I called them Sunday afternoon and Eric Wong gave me a quote on the phone for the car we want then set a time with his partner Brian Nguyen (Sales). We were there that evening and the car is ready for us to test drive. We really like the car and the color is what my daughter likes. Brian is very professional, knowledgeable and explained the features of the car. Roy Watkins (finance) handled the paper work for us. He is very friendly and professional. We drove out the car within 2 and half hour. The whole process cannot be more efficient than this. We would highly recommend Toyota Sunnyvale dealership. More

Great Customer Service Our dealer was great and helped get us the price and deal we wanted. Didn't rush anything and always had a smile on her face! Our dealer was great and helped get us the price and deal we wanted. Didn't rush anything and always had a smile on her face! More

Left Happy Our experience at Toyota Sunnyvale was great. We had a difficult transaction as we owed way more than our trade was worth and we were trying to downs Our experience at Toyota Sunnyvale was great. We had a difficult transaction as we owed way more than our trade was worth and we were trying to downsize in payments due to some life expenses we have coming up. Diana, the general sales manager, was great about getting back to us and even gave us some ideas of what they could do for our trade and on the new car by email since we live about 45mins away with no traffic. She was in the end the final decision on a great deal and even was able to get us the lowest interest rate possible to keep the payments where we needed them to be. Jessica, a direct sales manager, did a great job throughout the whole transaction. She was very knowledgeable about the Prius we were purchasing and could answer all the questions we had. She was genuine and I appreciated that since that is so unlike a lot of other dealerships. David, another sales manager, had dealt with my husband on a past transaction and was so authentic and fair that my husband wanted to go back to Toyota Sunnyvale for this transaction. David again was authentic and fair and had a great sense of humor which we appreciated. When we got to the finance department it was seamless. No haggles to buy extra stuff and was the easiest we have every experienced. We will definitely recommend Toyota Sunnyvale to others as well as continue to give them our business as long as their customer service stays top notch like it is now. Although we did have to do some back and forth negotiation, it was a great experience overall and we left happy with a deal that was comfortable. More

Thanks to Luke Zhang for excellent assistance I got connected with Luke via online chat while exploring Toyota Sunnyvale after bad experience at Capitol Toyota, and got a quote emailed to me right I got connected with Luke via online chat while exploring Toyota Sunnyvale after bad experience at Capitol Toyota, and got a quote emailed to me right away. By the time I got there around 2:00pm, Luke was ready to help, and we completed the purchase transaction by 5:00pm. Throughout the whole process, I was impressed of Luke's knowledge about products, patience, respectfulness, and efficiency. And a "thank you" note to their finance officer Sean too, who is well organized, friendly, and professional. More

GREAT A friend of mine referred me to Toyota Sunnyvale after having trouble with my previous car. I was a first time buyer and I did not know much walking i A friend of mine referred me to Toyota Sunnyvale after having trouble with my previous car. I was a first time buyer and I did not know much walking into the dealership. Luckily I had my mom and the the team at Toyota made it that much easier. Big thanks to Cisco, Praneet, and Bart. I Love my new Toyota. More

Great service at dealer; poor service from manufacturer I special ordered a truck from Toyota Sunnyvale on Oct 31. It was delivered March 27!! The staff at the dealership were excellent. Jamie M was very I special ordered a truck from Toyota Sunnyvale on Oct 31. It was delivered March 27!! The staff at the dealership were excellent. Jamie M was very personable and helpful in every way. Very pleasant to work with. She made sure I understood everything, without being patronizing. I had visited around 5 other dealerships and this one has much more "low key" approach, which I appreciated. I knew exactly what I wanted and instead of trying to sell me something else, they listened and (eventually) got me exactly what I asked for. (However, the fact that Toyota promised this truck in 2-3 months and it turned out to be 5 is appalling. Don't promise what you can't deliver, Toyota.) More

Love my Prius! I bought my first hybrid from Jamie and she was amazing. She didn't force us, didn't try to sell us anything we didn't need. And was a delight overal I bought my first hybrid from Jamie and she was amazing. She didn't force us, didn't try to sell us anything we didn't need. And was a delight overall. My sister is seriously considering going back and getting a car for herself. Jamie was a delight! I will be referring more business to her. More

happy customer buying and selling in one go very open and transparent, listened and advised. very happy with the research they shared on the price i could get and the price i should pay. Finance very open and transparent, listened and advised. very happy with the research they shared on the price i could get and the price i should pay. Finance is always a pain in the behind, but Marius made it easy and even fun. More