Toyota Sunnyvale

Great attentive service. After deciding I was ready for a new car I requested info via Toyota Sunnyvale's website. Jamie Martinez was in touch within hours. It took me 2-3 day After deciding I was ready for a new car I requested info via Toyota Sunnyvale's website. Jamie Martinez was in touch within hours. It took me 2-3 days to finally get to the dealership after test driving elsewhere. I chose Toyota Sunnyvale because they had the best price quote on the 2015 Prius Two closeout – despite a 45 minute drive. Initially they did not have my color choice on the lot but Jamie drove me to their storage location where we found a 2015 Prius Two in my color. Toyota Sunnyvale went above and beyond to accommodate my schedule and option choices. Credit union financing was easily arranged – which I did before going to the dealer. Having joined a friend during their Toyota Prius purchase a few months prior helped me as well. These experiences and background knowledge made me confident that Toyota Sunnyvale was carefully following all standard sales and delivery procedures with transparency and professionalism. I highly recommend Jamie Martinez and her Toyota Sunnyvale team! More

Great people! My husband and I came from Oakland ,Ca to purchase our Toyota Venza. These guys are awesome! It was worth the commute. Thank you for your excellent My husband and I came from Oakland ,Ca to purchase our Toyota Venza. These guys are awesome! It was worth the commute. Thank you for your excellent service. More

Good experience I had a good experience with Eric Wong. He's straightforward, very friendly, and helped to answer all the questions I have. Would definitely recommend I had a good experience with Eric Wong. He's straightforward, very friendly, and helped to answer all the questions I have. Would definitely recommend anyone to work with him. More

Good people! Brian was easy to talk to and tried his best to meet our requirement in buying the car. He was very patient and worked to get us the information on a Brian was easy to talk to and tried his best to meet our requirement in buying the car. He was very patient and worked to get us the information on a car we wanted and not try to push, "sales talk" us towards a car we don't want. It was pretty straight forward deal. Thank you Brian! Daniel in Finance was also very knowledgeable with his assistance in getting us into the contract. He made us feel like we get the best deal in the end. Thank you Daniel! More

Great service and helpful crew! My lease is up and I returned to lease a new vehicle. Zenia helped me through the whole process the first time around and of course did the same this My lease is up and I returned to lease a new vehicle. Zenia helped me through the whole process the first time around and of course did the same this time. She's just great to work with, always sharing stories and a good laugh and helping to bridge the buyer's expectation with her great service. Roy and Jeff helped with the overall deal and working with them was such a breeze. Just an awesome crew and highly recommend this dealership for anyone looking to buy or lease a Toyota! More

Good service and friendly atmosphere I was helped by Raj, and had a very positive experience. I was looking for a replacement vehicle after my beloved 2004 Toyota Highlander was deemed a I was helped by Raj, and had a very positive experience. I was looking for a replacement vehicle after my beloved 2004 Toyota Highlander was deemed a total loss after an accident broke it's rear axle. I went to the dealership hoping to find a newer model highlander, but also to test out some different vehicles to see how they felt. Raj was very accommodating as I inspected and test drove a couple different vehicles that they had on the lot. He was knowledgeable and friendly, and not TOO pushy when it came to recommending the more expensive of the vehicles that I had tested. Of course, like any salesperson, he wanted me to buy the more expensive 4runner over the highlander I was interested in. In fact, by biggest complaint about the experience came when I found a 2012 highlander, that was highly upgraded from my basic 2004 model, that I was interested in. The highlander was tucked away behind another car and wasn't easily movable for a test drive. Raj said, something to that affect, like "You can't test drive this one because it will be hard to get out." Well, yeah...so what? I'm a customer and if I want to test drive a vehicle you should probably go to the trouble of shuffling the cars around it so I can take it for a spin. I'm sure if I had pushed, he would have made it possible for me to test drive it, but I didn't push since I already knew what driving it would be like, and I had also mostly decided to go with the upgraded 4runner due to it's bigger engine and heartier capabilities. I'm an explorer and I need a tough vehicle. All in all, it was a positive experience, and nothing happened that I wasn't already expecting from a salesperson. I would recommend this dealership, and Raj as a salesperson. He helped when I couldn't figure out the Bluetooth audio and phone settings after I purchased the 4runner, and really made me feel like I could get assistance from him at anytime if I had issues with the vehicle. More

Excellent customer service. I was able to find the perfect car for myself within my budget the same day I first came to visit the dealership! Great customer service from all the I was able to find the perfect car for myself within my budget the same day I first came to visit the dealership! Great customer service from all the staff memebers, especially junemarie providing me with amazing information on my new car before I purchased it. More

Hardworking and friendly salesperson Our salesperson, Junemarie, was so helpful as she showed us many vehicles, had or got answers to all our questions, and worked hard to get us the vehi Our salesperson, Junemarie, was so helpful as she showed us many vehicles, had or got answers to all our questions, and worked hard to get us the vehicle we wanted at a price that was hard to refuse. She was very friendly, had a great sense of humor, and was always smiling and pleasant as we took our time deciding on the right deal for us! More

Very comfortable We were Looking for highlander, contact dealer and I was help by Phillip. I drove to the dealership and by my time arrival Phillip had vehicle ready t We were Looking for highlander, contact dealer and I was help by Phillip. I drove to the dealership and by my time arrival Phillip had vehicle ready to show. He took the time to explain All the new technology the 2016 limited platinum has. We were impressed. Phillip had in the lot the vehicle me and my wife were looking for with all the features we been looking in the highlander. More