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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 21, 2016

Satisfactory It was my first purchase in a deler and am very happy Jessica was the person who helped me and she is very friendly an... More More

by Michoacan66
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Apr 21, 2016 -

Toyota Sunnyvale responded

Thank you for the positive review. We appreciate you taking the time to tell us that you are a happy customer. We are glad Jessica could help make the buying a little warmer. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 20, 2016

Sunnyvale Toyota Service Very glad to have Paul Matsui back! It is great to have a service advisor that we can trust and know that it is the service we really need. Always p More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Apr 21, 2016 -

Toyota Sunnyvale responded

Thank you Dave for sharing your feedback. Paul is a fantastic employee and we're thankful for everything he brings to our team. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

April 20, 2016

Great Time for New Customers I'm new into buying new car on financing so I expect my salesperson to bear with me with few trivial questions here and there before I finally decide More

by Curious buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delon Orquin
Apr 21, 2016 -

Toyota Sunnyvale responded

Thank you for this wonderful review. Delon is truly an exceptional employee and we appreciate him for giving you a great experience. Thank you again and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 20, 2016

Service My service adviser Paul Matsui was great. He walked me through my service needs and why certain things were important for my car. He was very friend More

by toyota4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Apr 21, 2016 -

Toyota Sunnyvale responded

Thank you for the positive feedback. Paul is an excellent service advisor and we appreciate all he does for us. We're very happy to hear that he was there to provide you with great service. We thank you again and don’t forget that we provide a complimentary, scheduled shuttle whenever you bring in your car for servicing as part of our “10-Point Value Guarantee.” Sincerely, Gene Ramirez Service and Parts Manager, generamirez@toyotasunnyvale.com

April 19, 2016

Toyota Sunnyvale is the place to purchase a new Toyota very effective place to purchase a new car. Jessica Wilson in sales was very pleasant to work with. She moved everything in a timely way More

by genii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Jessica Wilson
Apr 20, 2016 -

Toyota Sunnyvale responded

Hi Genii and thanks for the wonderful feedback. We're very happy that Jessica was there to give you a pleasant car buying experience. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 19, 2016

Best car I've purchased from the best salesman Brian is one of the most knowledgable person I've done business with at Toyota. He seemed to know an amazing amount of information and I could tell he More

by Kaim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Apr 19, 2016 -

Toyota Sunnyvale responded

Kiam, Thank you for your wonderful remarks which I have shared with Brian. He is a great asset and we're thankful to have him on our team. We appreciate your business and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 19, 2016

Very fast and painless process! I like the fact that Jay Lu was very patient especially I had so many questions. He offered suggestions instead of pitching "sales talk" because ultim More

by rachemil1006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Fitch, Jay Lu
Apr 20, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jay and Stephen assisted you in such an exceptional manner. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 19, 2016

Buying a Prius Phillip did an excellent job. We didn't have to wait at all, he was courteous, and after I bought the car, he showed me how to work everything. I h More

by Susan Tannehill
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Phillip Mattus
Apr 20, 2016 -

Toyota Sunnyvale responded

Susan, Thanks for this nice review. Phillip truly knows his stuff. We make sure that all of our employees are knowledgeable and courteous and he will be glad to hear you were able to perceive that. Please let us know if you need help or information about anything to do with your car. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 19, 2016

Fast easy excellent service from Danny Radcliffe ,Jon Cha I was nervous ,going in to purchase a new car , The process was easy , I felt very comfortable with the salesman Jon and excellent service from Daniel More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Radcliffe,Jon Cha, Daniel Radcliffe
Apr 20, 2016 -

Toyota Sunnyvale responded

Your words mean so much to us here at Toyota Sunnyvale. Our priority is to have customers leave with a smile. We are glad Daniel and Jon have been able to help you with your purchase. We appreciate your referrals and we look forward to working with your family, and your friends in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 18, 2016

Good Experience shopping for a new Camry I purchased a new Camry from Sunnyvale Toyota. I was helped by Jamie their Direct Sales Manager in buying this car. She was very helpful and guided me More

by Vijay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez
Apr 19, 2016 -

Toyota Sunnyvale responded

Vijay, All of us at Toyota Sunnyvale congratulate you on your new Camry and appreciate the opportunity you presented to earn your business. Jamie is a great addition to our sales team and we are glad you had the opportunity to work with her. Her ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make her an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again, be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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