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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

April 28, 2016

Good dealer place I had a good service that helped me to find a good deal. It would be good if they provided with snacks while the costumer waits. More

by Maneva9803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Apr 29, 2016 -

Toyota Sunnyvale responded

Maneva, Thank you so much for your kind and honest review of Toyota Sunnyvale. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 27, 2016

Good experience with buying Toyota SE premium I like attitude to me as their customer. Good service, fair discount. Despite I was visiting the dealership after 6pm, they have done their best to fi More

by fmax32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Nguyen
Apr 28, 2016 -

Toyota Sunnyvale responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 27, 2016

Pretty good My sales person was very helpful within her management guidelines. No complaints about her effort. The only issue I had was that there was no demonstr More

by Anonymous1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Fortini
Apr 28, 2016 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 26, 2016

Excellence explanation and service of both salesman and finance were excellent. They kindly explained to me the detailed contents of products, maintenance servic More

by masafumi1045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara, Daniel Radcliffe
Apr 26, 2016 -

Toyota Sunnyvale responded

Thank you for the feedback. One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. We are grateful for your recommendations and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 26, 2016

very pleasant buying experience Nobu san was very kind as he thoroughly explained all the features of my new car. He made the buying / pickup process smooth and quick, and went the e More

by VAITAKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Apr 26, 2016 -

Toyota Sunnyvale responded

Vaitaka, Thank you for writing this fantastic review and giving our dealership such an excellent star rating. It is great to hear that Nobu was able to go above and beyond your expectations and provide you with a remarkable experience. When it comes time to assess your car for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 26, 2016

Excellent and professional service Everyone I spoke to was great. Jessica Wilson, in sales, was wonderful every step of the way. She responded to all my questions and requests. She even More

by Greenwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Apr 27, 2016 -

Toyota Sunnyvale responded

Thank you for this great review. Jessica is truly an exceptional sales person and we appreciate her for giving you a great experience. We are grateful for your recommendations and be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 26, 2016

Excellent experience-highly recommended Jeffrey Lin- Sales Director and Delon Orquin-sales representative are professionals and made us buying our new car very memorable. We give Toyota S More

by pearl333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Delon Orquin, Jeffrey Lin
Apr 27, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. We hope you are enjoying your new 2016 RAV4 Hybrid, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 25, 2016

Personal, Polite, and Professional Customer Service Nobu is our go-to person for our cars both purchased and leased. Despite our demanding short notice requests he always responds quickly with what we More

by Valqua America
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Apr 26, 2016 -

Toyota Sunnyvale responded

Thank you so much for your review. We really appreciate your business and are so happy that Nobu was able to provide you with such an exceptional service. We appreciate your recommendations. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

April 25, 2016

My 2015 Toyota Camry I would recommend this car dealership. Toyota Sunnyvale was very professional. Working with a professional like Al at Sunnyvale Toyota made my purchas More

by Floydjr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Gonzales, Al Mokhtari
Apr 25, 2016 -

Toyota Sunnyvale responded

We cannot thank you enough for your wonderful remarks about Al and for your recommendations. It was a pleasure to assist you and please let us know when we can do so again. Don't forget that we will gladly perform a full, complimentary inspection of your vehicle once per year, making sure everything's in tip-top shape, as part of our "10-Point Value Guarantee." Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

April 22, 2016

Great experience Andy made my buying experience very enjoyable. He did not take his cell phone out one time, we discussed the car and he answered all my questions with More

by volt dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy ( the Brit )
Apr 22, 2016 -

Toyota Sunnyvale responded

Thanks so much for taking the time to write this review. Andy is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any automotive needs in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Sincerely, Ross Ludwig- Used Vehicle General Sales Manager, rossludwig@toyotasunnyvale.com

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