
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Great Experience I dealt with Fred Moni and Ken Costa when I purchased a used 2005 Lexus in July. I found an issue with the car when I drove it home, but Fred and Ken I dealt with Fred Moni and Ken Costa when I purchased a used 2005 Lexus in July. I found an issue with the car when I drove it home, but Fred and Ken made it right, and had the vehicle repaired at their service center. Gene Ramirez at the service center took care of the issue and was a pleasure to deal with. Everyone was very responsive and professional. Based on my experience, I would recommend Toyota Sunnyvale. More
Great I leased a RAV4 hybrid from them. The process was quick and easy and I was driving off the rav4 in less than 3 hours after I entered the dealership. I leased a RAV4 hybrid from them. The process was quick and easy and I was driving off the rav4 in less than 3 hours after I entered the dealership. More
Excellent! I was looking for a Toyota Corolla 2016 for my wife. They offered me a really good deal. Jorge Cabrera was kind and professional. After two unpleasan I was looking for a Toyota Corolla 2016 for my wife. They offered me a really good deal. Jorge Cabrera was kind and professional. After two unpleasant experiences with other dealerships in the past, I would definitively recommend this dealership. Gracias Jorge! More
Excellent I have got the terms I wanted with a fast and professional customer service. Really pleased with both the car and the service. Jay is a great youn I have got the terms I wanted with a fast and professional customer service. Really pleased with both the car and the service. Jay is a great young and ambiguous guy. More
Sincere and Helpful Ryan Cacatian helped me with the entire process. We communicated through email in the beginning. I dropped the ball on the thread for quite a while si Ryan Cacatian helped me with the entire process. We communicated through email in the beginning. I dropped the ball on the thread for quite a while since my timing changed, but he kept up with the thread and had been sending me useful information before I reached out again. When I actually decided to buy a car, I selected a few dealers with the best quotes to visit. I went to Toyota Sunnyvale as my first stop because it was close to home and it had really good Yelp reviews. I was not disappointed. Ryan was ver professional in introducing the featured of different trims, as well as how financing works. He was sincere and did not hold back any information from me. After we decided on the deal, he took great effort to show me the car, let me consider various colors, to test drive, etc. He facilitated the entire process so that I did not need to keep track of things I needed to do by myself. More
Lack of customer care and poor communication Just bought a Taco and have been without it for over a week! Was unknowingly sold a certified pre owned Taco with mechanical problems as well as a bro Just bought a Taco and have been without it for over a week! Was unknowingly sold a certified pre owned Taco with mechanical problems as well as a broken headlight, passenger heyhole, and windshield. Such horrible customer service I wish I never bought from here! Bart was the only exceptional experience other than not returning my call regarding gettin help when all else failed with Junemarie and their service center. It's a daily battle to obtain any information to find out the condition of my vehicle. After a week of consistent attempts to get information, I learned my vehicle sat for about a week without any work done because they waited for approval for that long, and no I was not offered a temporary vehicle after such inconvenience. I have been stranded for over a week just to be told it'll take 2 weeks! They have such poor communication, and care for new customers. I feel like once I bought my faulty vehicle, they got their money and didn't care! If I could do this all over again, I would not have purchased from Toyota Sunnyvale. Not to mention I just suffered a loss in my family and do you think they made the situation any easier? No they made it worse! More
Kindest salesman Kalani Hernandez helped us get a friend her replacement Toyota Camry after an accident where her Camry was totaled. He worked so hard on only a few i Kalani Hernandez helped us get a friend her replacement Toyota Camry after an accident where her Camry was totaled. He worked so hard on only a few items we wanted taken care of but the dealership came through and extended the offer to get work done in the next 6 months. Our friend is from LA and came up to purchase here. Thank you Kalani and hope your bosses know how well you take care of your customers. A few bumps in the road but all is well. Thank you for the TLC. Wish the "managers" could of budged on the price a little though! More
Awesome service from top to bottom From the very first moment that I stepped into the lot I was greeted with a friendly smile and I felt extremely comfortable. Fred was very helpful and From the very first moment that I stepped into the lot I was greeted with a friendly smile and I felt extremely comfortable. Fred was very helpful and he showed me all the vehicles that I was interested in. My wife and I narrowed it down to 2 cars and he explained the differences between the two. Once we decided on the car (2015 Camry XSE), we met Fred's manager Ali. Ali gave us a great deal that I was extremely happy with. Finally, when we went to finance and sign papers, Bart showed us the various protection and maintenance options, he gave us a great discount that we were very happy with. Before we bought our car, we visited at least 6 different dealerships and by far this one is the best. On a scale from 1-10, they are an 11. I would highly recommend this dealership to anyone that is in the market for a car. As a note, I have bought 2 other cars (2013 Avalon XLS and a 2008 Lexus ES350) at this dealership that are still running great. More
Great I was looking for a good quality used/certified vehicle. This dealership had a good selection of these cars. Service was easy and quick. They stayed l I was looking for a good quality used/certified vehicle. This dealership had a good selection of these cars. Service was easy and quick. They stayed late for me to complete my purchase. Overall great experience. More
CPO CAR PURCHASED Our salesman is easy to deal with and answers all our inquiry about the vehicle we purchased. Thanks Fred. Highly recommended. Will do business again Our salesman is easy to deal with and answers all our inquiry about the vehicle we purchased. Thanks Fred. Highly recommended. Will do business again if I need another vehicle. More