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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 16, 2016

Great Experience I dealt with Fred Moni and Ken Costa when I purchased a used 2005 Lexus in July. I found an issue with the car when I drove it home, but Fred and Ken More

by Joh100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa, Fred Moini, Gene Ramirez
Aug 17, 2016 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. We appreciate Fred and Ken as well as Gene and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. When it comes time to assess your vehicle for maintenance, please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Thank you again. Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 15, 2016

Great I leased a RAV4 hybrid from them. The process was quick and easy and I was driving off the rav4 in less than 3 hours after I entered the dealership. More

by gpean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Krebs, Jonathan "Jon" Cha
Aug 16, 2016 -

Toyota Sunnyvale responded

Thank you for your feedback. It's fantastic to know that we were able to make your RAV4 purchase incredibly easy and quick. We look forward to working with you again in the future. Oh, and please don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 15, 2016

Excellent! I was looking for a Toyota Corolla 2016 for my wife. They offered me a really good deal. Jorge Cabrera was kind and professional. After two unpleasan More

by Ajpalmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cabrera
Aug 16, 2016 -

Toyota Sunnyvale responded

Thank you for your review, Aj. We're glad to have Jorge on our team and that we could provide you with a positive experience.If you have any automotive needs in the future, please let us know. In the meantime, remember that well perform a complimentary 119-point inspection once per year on your vehicle as part of our 10-Point Value Guarantee. Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 14, 2016

Excellent I have got the terms I wanted with a fast and professional customer service. Really pleased with both the car and the service. Jay is a great youn More

by Dani Matzlavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lu, Kyle Krebs
Aug 15, 2016 -

Toyota Sunnyvale responded

Dani, Thank you for taking the time to write this fantastic review. Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again. We hope you are enjoying your new car, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 09, 2016

Sincere and Helpful Ryan Cacatian helped me with the entire process. We communicated through email in the beginning. I dropped the ball on the thread for quite a while si More

by Maggie T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cacatian
Aug 09, 2016 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review, Maggie. It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with Ryan. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 09, 2016

Lack of customer care and poor communication Just bought a Taco and have been without it for over a week! Was unknowingly sold a certified pre owned Taco with mechanical problems as well as a bro More

by TacoLover
Recommend Dealer
No
Employees Worked With
Bart DiCairano, Johary Velazquez, Junemarie Jingco
August 08, 2016

Kindest salesman Kalani Hernandez helped us get a friend her replacement Toyota Camry after an accident where her Camry was totaled. He worked so hard on only a few i More

by MsLarson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kalani Hernandez
Aug 09, 2016 -

Toyota Sunnyvale responded

We couldn't be happier that we were able to help your friend. Kalani is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 06, 2016

Awesome service from top to bottom From the very first moment that I stepped into the lot I was greeted with a friendly smile and I felt extremely comfortable. Fred was very helpful and More

by FranciscoPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Aug 08, 2016 -

Toyota Sunnyvale responded

Francisco, We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. We hope you are enjoying your 2015 Camry XSE, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 06, 2016

Great I was looking for a good quality used/certified vehicle. This dealership had a good selection of these cars. Service was easy and quick. They stayed l More

by anonys8616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Mokhtari
Aug 08, 2016 -

Toyota Sunnyvale responded

It is wonderful to hear that we were able to provide you with a great experience. We really appreciate this feedback and we will share it with the team. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 04, 2016

CPO CAR PURCHASED Our salesman is easy to deal with and answers all our inquiry about the vehicle we purchased. Thanks Fred. Highly recommended. Will do business again More

by Toyota4ever
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Aug 04, 2016 -

Toyota Sunnyvale responded

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change.Also, please don't forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our 10-Point Value Guarantee. Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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