
Toyota Sunnyvale
Sunnyvale, CA
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4,380 Reviews of Toyota Sunnyvale
Satisfied customers We bought a certified pre-owned Prius V through Fred and the entire transaction was very smooth and straightforward. Fred was warm and respectful thro We bought a certified pre-owned Prius V through Fred and the entire transaction was very smooth and straightforward. Fred was warm and respectful throughout and my husband and I walked away feeling like we got exactly what we wanted at a fair price without much stress. More
Great service from Fred, Danny, Bart, and Jorge I had a very positive experience buying a pre-owned Lexus from salespeople Danny and Fred. They were very considerate, patience, commercial, friendly, I had a very positive experience buying a pre-owned Lexus from salespeople Danny and Fred. They were very considerate, patience, commercial, friendly, and helpful. And the finance team including Bart and Jorge were very helpful and kind. The car is great and I am very happy with this experience. Highly recommended! More
Replacement Prius I had to find a replacement for my totalled 2004 Prius. This was my first solo car purchase, and only the second used car I've owned. Junemarie was I had to find a replacement for my totalled 2004 Prius. This was my first solo car purchase, and only the second used car I've owned. Junemarie was very helpful, knowledgeable, and resourceful. The dealership kindly allowed me to leave my old car for a few days on their lot. Their motto on the business cards says, "Haggle Free - Hassle Free" and I found it's true. My experience was great. And I now own a newer nicer car. Thanks so much. More
Helpful customer service As first and second time buyers my boyfriend and I had a lot of reservations and questions about the whole process. Lorenzo primarily helped us and wa As first and second time buyers my boyfriend and I had a lot of reservations and questions about the whole process. Lorenzo primarily helped us and was patient and helpful to go through all of our concerns, had great communication and worked hard to find us the car we wanted. We went to other dealerships as well and I didn't feel the same level of quality in service --here it felt like they had a genuine interest in earning our business and we ended up with a Camry at a great price that so far we really love! Thank you Lorenzo! More
Transparent and Friendly Sales Reps We bought a certified pre-owned Prius C through John Ewell and Najaf Ali, and we had a great experience. It was all very straightforward. All of our o We bought a certified pre-owned Prius C through John Ewell and Najaf Ali, and we had a great experience. It was all very straightforward. All of our options were explained clearly and transparently, and we drove off the lot with our newly purchased car in about 2.5 hours. More
Great experience @ Toyota Sunnyvale We just had a fantastic purchasing experience here and Luke was terrific to work with. He gave us all necessary information about the vehicle and show We just had a fantastic purchasing experience here and Luke was terrific to work with. He gave us all necessary information about the vehicle and showed genuine concern for our needs. He was very helpful as well. The price discussion was pretty straightforward (no endless negotiation, going back and forth kinda stuff). Just within three days we brought our first car back home. It was amazing! I really appreciate Luke's enthusiasm and the service of his team at Toyota Sunnyvale. More
Clean and easy transaction We send a text to Jonathan at Sunnyvale Toyota mentioning the lowest quote for our Camry hybrid, he responded quickly and beat the price by several hu We send a text to Jonathan at Sunnyvale Toyota mentioning the lowest quote for our Camry hybrid, he responded quickly and beat the price by several hundred dollars. This was 1pm and we drove home the car by 4pm. Highly recommend this dealership, my second car purchase.. More
Stressed Out Long story short my 2007 Durango could not pass smog. I pulled in met with a nice gentleman he was tall with glasses and black hair. I had just f Long story short my 2007 Durango could not pass smog. I pulled in met with a nice gentleman he was tall with glasses and black hair. I had just finished crying and I looked a hot mess. I told him I was here for Fred, and he said okay I will get him for you. Fred walked up to me and I had explained to him my husband had just bought a Avalon from him and he told me to ask for you. Fred and I walked the car dealership ship twice looking for a car that I would like. When I was about to give up I said lets walk over here and I found my car and feel in love with it. Mainly the color, which Fred said no... You have to make sure you are comfortable driving it and don't purchase because of the color. We took Element for a test drive and I was sold. Then my truck as appraised, by a really nice gentle man, I cant remember his name his office is right next to Fred's. We worked with Nejaf in the Finance department on Wednesday and on Thursday we worked with Bart, I was able to drive my car off the lot on Wednesday, Needless to say I was relaxed and stress free by the time I walked out of there. This dealership is all about CUSTOMER SERVICE, I was greeted with a smile and a hello every time an employee walked past me. Fred, is a great person to see at the Toyota he is so calm no pressure to buy and he speaks to you straight, The finance department talks you in in way well you walk out understanding everything. More
Customer service at it's best Everyone welcomes you. I didn't felt pressured. I would recommend family or friends to the car lot. I had to make my one appointment to get my car ala Everyone welcomes you. I didn't felt pressured. I would recommend family or friends to the car lot. I had to make my one appointment to get my car alarm. Jay took the time and explained every detail of what the process qpuld be purchasing a new car. More
Awesome Experience Nice and quick. When I went there, I was expecting that it might take 2-3 days to finalize everything, but it took only 2-3 hours and I was out with m Nice and quick. When I went there, I was expecting that it might take 2-3 days to finalize everything, but it took only 2-3 hours and I was out with my car. Raj George was very professional and helpful, he helped me through out the process. Highly recommended. Thanks Raj and the whole team. More