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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

August 23, 2016

Satisfied customers We bought a certified pre-owned Prius V through Fred and the entire transaction was very smooth and straightforward. Fred was warm and respectful thro More

by LMSNJJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Moini
Aug 24, 2016 -

Toyota Sunnyvale responded

We're excited to hear that Fred took care of you and that everything went very smoothly. We hope you are enjoying your Prius V, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 23, 2016

Great service from Fred, Danny, Bart, and Jorge I had a very positive experience buying a pre-owned Lexus from salespeople Danny and Fred. They were very considerate, patience, commercial, friendly, More

by maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Gurevitz, Bart DiCairano, Fred Moini, Jorge Andrade
Aug 24, 2016 -

Toyota Sunnyvale responded

Thank you for the glowing review, Maxwell. We take pride in our customer service and do whatever we can to have our customers leave happy. I will pass your feedback along to the team. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Drive safely. Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 23, 2016

Replacement Prius I had to find a replacement for my totalled 2004 Prius. This was my first solo car purchase, and only the second used car I've owned. Junemarie was More

by McKenzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najaf Ali, Junemarie Jingco
Aug 23, 2016 -

Toyota Sunnyvale responded

Mckenzie, Your kind words and fantastic star-rating are greatly appreciated. I am elated to hear that Junemarie was able to provide you with the pressure-free and knowledgeable shopping experience we strive to deliver to each of our guests. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 22, 2016

Helpful customer service As first and second time buyers my boyfriend and I had a lot of reservations and questions about the whole process. Lorenzo primarily helped us and wa More

by Emmysr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lin, Kyle Krebs, Lorenzo Martinez
Aug 22, 2016 -

Toyota Sunnyvale responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Lorenzo helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 22, 2016

Transparent and Friendly Sales Reps We bought a certified pre-owned Prius C through John Ewell and Najaf Ali, and we had a great experience. It was all very straightforward. All of our o More

by eowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell, Najaf Ali
Aug 23, 2016 -

Toyota Sunnyvale responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them. We understand that buying a car is an important decision and we are honored that you chose Toyota Sunnyvale. If you need anything else for your vehicle, please let us know. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Sincerely, Cody Erhardt- Used Vehicle General Sales Manager, codyerhardt@toyotasunnyvale.com

August 20, 2016

Great experience @ Toyota Sunnyvale We just had a fantastic purchasing experience here and Luke was terrific to work with. He gave us all necessary information about the vehicle and show More

by Juliana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Luke Zhang
Aug 22, 2016 -

Toyota Sunnyvale responded

Juliana, Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Luke and the rest of the Toyota Sunnyvale team. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 17, 2016

Clean and easy transaction We send a text to Jonathan at Sunnyvale Toyota mentioning the lowest quote for our Camry hybrid, he responded quickly and beat the price by several hu More

by Yoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zenia Padua, Kyle Krebs, Jonathan "Jon" Cha
Aug 17, 2016 -

Toyota Sunnyvale responded

Yoda, We're excited to hear that Jonathan took care of you and that everything went very smoothly. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Happy driving. Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 16, 2016

Stressed Out Long story short my 2007 Durango could not pass smog. I pulled in met with a nice gentleman he was tall with glasses and black hair. I had just f More

by Danielle D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Fred Moini, Najaf Ali
Aug 17, 2016 -

Toyota Sunnyvale responded

Your great feedback truly made our day, Danielle. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your vehicle for many years to come. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 16, 2016

Customer service at it's best Everyone welcomes you. I didn't felt pressured. I would recommend family or friends to the car lot. I had to make my one appointment to get my car ala More

by Theresa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Lu, Alex Wong
Aug 16, 2016 -

Toyota Sunnyvale responded

We appreciate you for letting others know about your experience at Toyota Sunnyvale. If you ever need any assistance with your vehicle in the future, please don't hesitate to let us know. Take care. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

August 16, 2016

Awesome Experience Nice and quick. When I went there, I was expecting that it might take 2-3 days to finalize everything, but it took only 2-3 hours and I was out with m More

by Alok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raj George
Aug 16, 2016 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer. It is our goal to provide each of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best, Diana Kennedy- GSM- dianakennedy@toyotasunnyvale.com; 408-245-6640

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