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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 08, 2017

Great service, professional and personable! This was my second great experience purchasing a vehicle at Toyota Sunnyvale. Leanne was very personable and patient in helping review cars within ou More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir, Najaf Ali, Leanne Hadzis
Nov 08, 2017 -

Toyota Sunnyvale responded

Thank you for leaving us this great review, Brian. I am very happy to hear that Leanne, Najif, and Amir could provide you with a second car- buying experience that was just as excellent as the first. Please come back and see us again in the future with any other automotive needs. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee”. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 08, 2017

Good Service Luck Zhang is really friendly, kind, and honest, and his service is really great! Both my wife and I really appreciate his excellent work here! More

by xizzhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Nov 08, 2017 -

Toyota Sunnyvale responded

We are pleased to hear that you had an excellent experience with Luke. We sincerely thank you for your business and encourage you to stop by or give us a call with any questions about your vehicle. Don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee”. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 07, 2017

Love my new car! My first time buying a car from a dealership was a positive one at Toyota Sunnyvale! John & Bart were both so friendly and professional. John even ca More

by Missmay316
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, John Ewell
Nov 08, 2017 -

Toyota Sunnyvale responded

It was a pleasure to read about your first buying experience working with John and Bart. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review, and don't forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee”. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 07, 2017

Ryan M is the greatest! My sakes guy Ryan M.was the best! I felt comfortable and very well taken care of. I would come back just to buy another car from Ryan! More

by Leah Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCune, Ryan Negal
Nov 07, 2017 -

Toyota Sunnyvale responded

Leah, Thank you for taking the time to write this great review. Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear Ryan was able to gain your trust in our business. We look forward to servicing your future automotive needs. Don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 07, 2017

Disappointment Everything seems to be fine until you signed the contract and made the payment, then the customer service went downhill rapidly, it was a big disappo More

by FloYeung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan "Jon" Cha
Dec 05, 2017 -

Toyota Sunnyvale responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

November 07, 2017

Thanks for Luck Zhang Mr. Luke Zhang's service is very very very good, very attentive, always provide customers with a full range of services, really thank him! Yi Zheng More

by Yi Zheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Nov 08, 2017 -

Toyota Sunnyvale responded

Yi, Thank you for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Luke was able to satisfy that. Don't hesitate to reach out if you have any further questions or automotive needs. Also, don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee”. Regards, James Austin | jamesaustin@toyotasunnyvale.com

November 07, 2017

Excellent experience! We we're looking for a used car within a specific budget and low mileage and the dealership worked with us. Leanne Hadzis their sales associate was ki More

by John Doyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Hadzis
Nov 08, 2017 -

Toyota Sunnyvale responded

John, Thank you for writing this fantastic review. It is great to hear Leanne went above and beyond your expectations and provided you with a memorable experience. Feel free to call or stop by if you need anything else for your vehicle. Also, don't forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee”. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 06, 2017

Quick in and out. Super nice staff Leanne was great! As soon as my girlfriend and I arrived at the dealership she asked if we wanted to look at anything. She wasn’t pushy or tried to u More

by amberthegreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Hadzis
Nov 06, 2017 -

Toyota Sunnyvale responded

Thanks for your business and the kind review. Anytime our customers let us know that they had a pleasant purchasing experience brings us great joy. Leanne and the rest of the Toyota Sunnyvale team look forward to servicing your future automotive needs. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee”. Sincerely, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 06, 2017

Confused to chose your next car? These guys help. Everyone has that one friend with whom you would definitely go to the dealership. You trust this guy to help you out with car choice, pros and cons, a More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Tamrazi
Nov 06, 2017 -

Toyota Sunnyvale responded

Thank you for sharing your car shopping experience with us, Alex. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Martin, Ahmad, and Sean. Thank you for choosing Toyota Sunnyvale, and please don't hesitate to call or stop by if you have any further automotive needs. Also, don't forget that every vehicle purchased from us comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee”. Sincerely, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 06, 2017

Great Experience Friendly sales staff great experience, unlike when buying a car from a different dealer we were in and out within 2hrs. I would highly recommend this More

by Gerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Nov 07, 2017 -

Toyota Sunnyvale responded

Gerald, Thank you for the amazing feedback. I am happy to hear of your positive experience at Toyota Sunnyvale, and we are grateful for choosing us for your vehicle needs. Please don't hesitate to call or stop by if you need anything else for your vehicle. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer to all our customers as part of our “10-Point Value Guarantee”. Regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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