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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 15, 2017

Hello Today I came to Sunnyvale dealer to return my lease and looking for new car, I got Peyman to help me with anythin, I'm so happy, thanks a lot for help More

by Kyduong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Kennedy, Peyman Mirshafiei
Nov 16, 2017 -

Toyota Sunnyvale responded

Thank you for the glowing review, Kyduong. We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact Peyman or visit us if you need anything else. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 14, 2017

Excellent price, and patience dealer I heard there is a 0% event in this dealer, and I come here right away. Payman show me around the dealership, he also recommend the perfect car for me More

by Hieu25Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyman Mirshafiei
Nov 15, 2017 -

Toyota Sunnyvale responded

Thank you for your kind comments. I will be sure to let Peyman know how much of an impact he made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 13, 2017

worst horrible experience ever So, I went to this dealership because a friend of mine knew a salesperson. I went in and decided to buy a used toyota highlander. They made me wait fo More

by Thisdeakersucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bart DiCairano, Raj George
Dec 05, 2017 -

Toyota Sunnyvale responded

I am sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at the information provided below. Thank you! Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

November 12, 2017

Toyota Used Vehicle Dealership Just purchased a Toyota Corolla S at Sunnyvale’s Toyota Used Vehicles Dealership. I was helped out by James Tran, he was very welcoming and friendly. More

by S9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 13, 2017 -

Toyota Sunnyvale responded

Thank you for taking time to share your feedback with us. I am glad James has been able to help you with your purchase. Enjoy your Corolla S and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 12, 2017

Very customer oriented dealership I am recently in US and I had to get a car. I decided that lease will be the best for me for now. Before Toyota Sunnyvale I tried totally 5 different More

by terentev.alexey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson
Nov 13, 2017 -

Toyota Sunnyvale responded

Thank you for your kind review. We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. Don’t forget that as part of our “10-Point Value Guarantee,” you’ll receive a complimentary 119-point annual inspection at our service center for the lifetime of your ownership. Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 11, 2017

Excellent Service Brought my Corolla in for service since I purchased the Toyota Care package. Although they were busy, I was surprised how fast the service was. More

by Sprung64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lang Gao, Jamie Martinez
Nov 13, 2017 -

Toyota Sunnyvale responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Toyota Sunnyvale for your vehicle sales and service needs. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

November 09, 2017

Will go out of his way to help! We are from Sacramento and drove 2 hours away to get a Prius. Luke went out of his way to get us the best deal and was very patient with us and answer More

by kin lam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Nov 09, 2017 -

Toyota Sunnyvale responded

Kin, Thank you for the wonderful review and for traveling to Toyota Sunnyvale from Sacramento to do your business. I will be sure to let Luke know how much of an impact he made on your experience. We appreciate your recommendation and please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 09, 2017

Praneet managed the “transfer” perfectly! I have been with Toyota Sunnyvale, for many years. Everyone whom I have met in services, sales, transfer if ownership, has been wonderful! I am so More

by Jigs4-runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Maria Castillo, Praneet Lakhan
Nov 09, 2017 -

Toyota Sunnyvale responded

Thank you. We appreciate you taking the time to tell us that you are a happy customer. It has been a pleasure to work with you over the years. Enjoy your 4Runner and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 09, 2017

A Truly Enjoyable Car-Buying Experience This is the first time I've dealt with a car dealer where I've enjoyed the experience. I did my research and knew just what I wanted, so we concentrat More

by RunnerGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyman Mirshafiei
Nov 13, 2017 -

Toyota Sunnyvale responded

Thank you for your review and for choosing our dealership. I'm happy that you enjoyed your purchase experience working with Peyman. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 09, 2017

Toyota Sunnyvale, James Tran My journey to purchasing my Toyota Tundra was excellent with James Tran's assistance. I recall that he was the only salesman that greeted me as soon a More

by Tunda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 13, 2017 -

Toyota Sunnyvale responded

Thank you for stopping by to leave this wonderful review. I will certainly pass on your feedback to James as he will be happy to hear it. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” We look forward to working with anyone you might send our way in the future. Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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