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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

November 28, 2017

Great first time experience Our sales person, Vinod Kumar, helped both my parents and I select my first car. He was very patient, helpful, and didn't push us in any direction we More

by sbakalish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie, Vinod Kumar
Nov 29, 2017 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am delighted to hear Vinod and Richie were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 27, 2017

Excellent service When I walked on the Toyota lot Rush took good care of me make sure that without my interest this was taken care of I will recommend anyone that would More

by 420Time
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Martinez, Raj George
Nov 27, 2017 -

Toyota Sunnyvale responded

Thank you for this great review. I’m delighted to hear that Raj took care of you. He is a great asset and we appreciate all he does. We appreciate your recommendation and please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 27, 2017

Informative, smooth experience Our family has bought two cars from Ahmad. After an excellent experience 3 years ago, we returned when our second car needed replacing. We were shocke More

by Park Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad Hatamieh
Nov 28, 2017 -

Toyota Sunnyvale responded

Thank you for providing us with feedback regarding your recent visit. Our team works hard to keep our customers coming back to Toyota Sunnyvale and it’s great to hear of your continued business. Ahmad is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 27, 2017

Excellent Customer Service! Mr. James Tran was very warm and personable. He took my wife and I on a test drive of the Highlander we were thinking of buying. He answered all our More

by helmsman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Nov 28, 2017 -

Toyota Sunnyvale responded

What an enjoyable review to read. It is reassuring to know James provided you with a hassle-free and great shopping experience. Toyota Sunnyvale’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 27, 2017

Excellent sale services I have been helped by Luck Zhang who is very patiently and nicely introducing the new car I am interested into and tested driving with us. We are sat More

by YUHONGNIU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Nov 27, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to submit this amazing feedback. Luke Zhang works hard at maintaining top notch customer service and he will be delighted to hear you left our store satisfied. If you have any automotive needs in the future, please let us know. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 26, 2017

I had a great and easy processing time . I am so glad I picked this dealership to buy my car. It was a hassle free process by having too nice and experienced salesperson like Payman and Marti More

by Afshin , Jalali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peyman Mirshafiei, Ryan Negal, Martin Tamrazi
Nov 27, 2017 -

Toyota Sunnyvale responded

Thank you for your review and for choosing our dealership, Afshin. It is great to hear that you had such a positive and fulfilling dealership experience. I will certainly pass the kind words along to Peyman and Martin. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 26, 2017

Socrates you are the Best! Thank you so much Socrates for all your patience! You took the time and patience with us in addressing all vehicles. What I like about you was your ho More

by Loulou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez
Nov 27, 2017 -

Toyota Sunnyvale responded

Thank you for taking the time to review your experience with us, Lulu. I will let Socrates know that you were pleased with his service. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 26, 2017

Good customer service Had been with Socrates for few hours and Socrates really helped me in getting the vehicle.Excellent service,Socrates, keep it up. Had good time with N More

by Unni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Socrates Menchavez, Najaf Ali
Nov 27, 2017 -

Toyota Sunnyvale responded

Unni, Thank you for writing this amazing review for our team. We always appreciate customer feedback, and I am pleased to hear that Socrates, Najah, and Richie were able to provide excellent service. We hope to earn the opportunity to work with you again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 26, 2017

Ryan made buying our car fun! Ryan gained our trust by being a great communicator and taking all the time we needed to help us understand all the steps in the process of buying our More

by Promessi
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCune
Nov 27, 2017 -

Toyota Sunnyvale responded

Reviews like yours are truly a breath of fresh air. Ryan is truly an invaluable asset and we appreciate everything that he does. I will be sure to pass on your very kind compliments and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 25, 2017

kind assistance Ishihara-san is very nice dealer, who helped me so much. And I could buy my first car of my life. Thank you for Ishihara-san. More

by Ai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Nov 27, 2017 -

Toyota Sunnyvale responded

Thank you so much for the nice review, Ai. We really appreciate this feedback and I'll be certain to share your compliments with Nobu Ishihara. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

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