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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

December 01, 2017

RAV4 Purchase Exceptional service and great followup by Toyota Sunnyvale employees I dealt with. I would recommend this dealership to my friends who are looking to More

by Howard K Watanabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saroyin Roy Watkins, Bill Moody, Jonathan "Jon" Cha, Alan Ziffer
Dec 04, 2017 -

Toyota Sunnyvale responded

Your great feedback truly made our day, Howard. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We are grateful for your recommendations and please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Warm regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 30, 2017

Frs Service Brought my frs for warranty repair. My car was in and out in the same day! Was explained the problem my car had. Simon was very helpful and made me fe More

by Chrism23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman, Paul Matsui
Nov 30, 2017 -

Toyota Sunnyvale responded

Chris, Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Please take advantage of our complimentary scheduled shuttle service – another fantastic benefit of our “10-Point Value Guarantee.” Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

November 30, 2017

Paul Matsui, service advisor Best service ever. Paul Matsui puts my wife and I at ease, knowing he is looking out for our best interest. We have been ripped off by car servicing More

by Toyota4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Nov 30, 2017 -

Toyota Sunnyvale responded

Thank you for this wonderful review. We are sincerely grateful to know that Paul was able to put you at ease during your visit. We appreciate you for letting others know about your experience and don’t forget about the complimentary, scheduled shuttle service that we provide as part of our "10-Point Value Guarantee." Best regards, James Austin | jamesaustin@toyotasunnyvale.com

November 30, 2017

Best car buying experience I’ve ever had!!! I met with salesman Ryan who took me for a test drive of my new Camry. He did a great job explaining all of the details of the vehicle. He also was v More

by Salinas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McCune , Sean Nguyen
Dec 01, 2017 -

Toyota Sunnyvale responded

Salinas, Thank you and congratulations on your purchase. I am delighted to hear that Ryan could make your car buying experience easy and I believe that’s how it should be. Enjoy your new Camry, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 30, 2017

awesome Raj was extremely helpful. He was direct and honest. pleasure to work with, Clearly explained how used cars are purchased, what to look for. Helpe More

by Umesh Kelkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell, Raj George
Dec 01, 2017 -

Toyota Sunnyvale responded

Thanks for your wonderful review, Umesh. I'm very happy to hear that Raj was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

November 30, 2017

Outstanding service Vinod Kumar did an excellent job in helping me purchase my first car! I had never owned a Toyota before and he did a great job in helping me choose th More

by nhussein
Recommend Dealer
Yes
Employees Worked With
Vinod Kumar
Nov 30, 2017 -

Toyota Sunnyvale responded

Your words mean so much to us here at Toyota Sunnyvale. Our priority is to have customers leave with a smile. We are glad Vinod has been able to help you with your purchase. Since you purchased your car from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 30, 2017

Vehicle Purchase: I purchased a 2011 Toyota Tacoma SR5, and the salesman name was JJ Shehada. He and the rest of the team were very understanding and very helpful in p More

by Champion Un
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehada, Omid Shayeganpour
Nov 30, 2017 -

Toyota Sunnyvale responded

Thank you so much for this lovely review. We feel so grateful that you chose to come to our dealership. It's wonderful to hear JJ and our team were helpful during your visit and that you love your Tacoma SR5. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 29, 2017

Great Service Helped me and my family buy my first car for such a great price truly great full to him and all the others that work there. The whole staff was very f More

by adam92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Raj George
Nov 29, 2017 -

Toyota Sunnyvale responded

Thank you so much for giving us an opportunity to work with you and your family. We look forward to helping you with any and all of your future automotive needs. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 29, 2017

A Long Drive, but Worth It I live in Sacramento. My 2001 Toyota Highlander was totaled when hit by a distracted driver, so I needed new wheels ASAP. That generation of Highlande More

by SacCityguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Shehadeh, Najaf Ali, Jad Thiels
Nov 30, 2017 -

Toyota Sunnyvale responded

Thank you so much for this wonderful feedback. It's fantastic to know JJ helped make us worth the drive. Enjoy your Highlander, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

November 28, 2017

Excellent Service Bobby Scott was very helpful and knowledgeable with my purchase of a Toyota Camry. He took the time to explain all functions of my new vehicle and mad More

by rick1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scott
Nov 28, 2017 -

Toyota Sunnyvale responded

Thank you for writing about your visit with us, and congratulations on your new Camry. Bobby Scott is an asset to Toyota Sunnyvale, and it is encouraging to hear he impressed you by delivering our trademark service. Please let us know if you need help or information about anything to do with your new vehicle. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that came with your vehicle as part of our “10-Point Value Guarantee.” Best regards, Diana Kennedy | dianakennedy@toyotasunnyvale.com

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