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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 22, 2018

Very polite, easy to communicate, clear explanation. I am always visiting Toyota Sunnyvale for maintenance. This time Mr. Roman was my service representative. As usually experienced at Toyota Sunnyvale, More

by K S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Roman
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. It is great to hear about your recent service experience. I will certainly pass on your feedback to Marcus Roman as he will be happy to hear it. Please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your car for service. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

June 21, 2018

Great Service Department Great service department - efficient and wonderful to work with! I brought my car in at 7:00am and it was ready for pick up by 9:00am! All fluid lev More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Jun 21, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. Our service department works hard day in and day out to provide the best results for our customers. If you need anything else for your vehicle, please let us know. Also, don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

June 21, 2018

Pleasant buying experience. Elmer Javier was very kind & patient as he showed me many Prius models & let me test drive a few. It was my first time driving a hybrid, so I was ner More

by Haupiachica
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Elmer Javier
Jun 21, 2018 -

Toyota Sunnyvale responded

Thank you for recognizing your experience at Toyota Sunnyvale. I am glad that Elmer and Bart were able to show you what we strive to deliver. We hope you are enjoying your 2015 Prius, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 21, 2018

Good Deal on a Great Car Thanks for working with me on the Volvo XC 90. Very happy with the car and taking care of the keys and a tank of gas to boot. More

by Stevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Jun 21, 2018 -

Toyota Sunnyvale responded

Stevo, thank you so much for taking the time to let us know how happy you are with your purchase. Feedback from you is one way we know we are achieving our goals. Congratulations on your XC 90 and don’t forget to take advantage of the complimentary, yearly 119-point inspection that comes with every vehicle as part of our “10-Point Value Guarantee.” Warm regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 20, 2018

Good Experience We purchased a Toyota RAV4. We are satisfied with the service provided by Shahin. I would definitely recommend my friends to this dealership for purch More

by simpleclear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan "Jon" Cha, Kevin Vo, Shahin Shirkhodaei
Jun 20, 2018 -

Toyota Sunnyvale responded

Thank you for your great feedback and recommendation. I will let Shahin know that you were pleased with his service. Enjoy your RAV4, and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Best regards, Bill Benak, billbenak@toyotasunnyvale.com

June 20, 2018

Great car, but ... empty promises. Got the car I wanted, with no pressure sales. Very nice! However, the sales person Melissa, had told me the car would be 'detailed and have a full tan More

by lkellyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Aguilar, Jude Imoisili
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you for your feedback, Lynette. Our customers are our top priority and it’s discouraging to hear about your disappointment with one of our staff. Please don't hesitate to contact me so that we can discuss this issue in greater depth. We look forward to hearing from you. Regards, Samantha Helton | samanthahelton@toyotasunnyvale.com | Customer Relations Manager

June 20, 2018

A great place to buy a car! Great experience! Christen Ware was very nice, knowledgeable, and she did not pressure me. I felt welcomed and that she actually cared about what I wa More

by baseballjunkie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Vo, Christen Ware
Jun 21, 2018 -

Toyota Sunnyvale responded

Thank you very much for taking the time to leave us a great review. We are pleased to hear about your great experience at Toyota Sunnyvale. We appreciate your recommendation as well and we look forward to seeing you back again in the future. Until then, don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our "10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

June 18, 2018

Awesome First Experience This was my first time purchasing a car and it was a very enjoyable experience. Amir Kandil was very honest and easy to talk to. He knew the cars well More

by lionele11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Kandil, Jude Imoisili
Jun 19, 2018 -

Toyota Sunnyvale responded

It was a pleasure to read about your first car buying experience working with Amir. We’re happy to hear that you enjoyed the experience. Thank you again for your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 18, 2018

Highly satisfied Big thanks to the service department who fixed my car issues in less than a day. The guy who helped me is Sonny Lumabas, who is very professional and More

by chowloves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lumabas
Jun 19, 2018 -

Toyota Sunnyvale responded

Thanks for the kudos, Chowloves. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. We look forward to your future maintenance visits. Also, don’t forget that we offer a complimentary, scheduled shuttle service to all of our service customers as part of our “10-Point Value Guarantee.” Best regards, James Austin | jamesaustin@toyotasunnyvale.com

June 17, 2018

Reliable and Trustworthy Person We Always Return To! As a 20 years customer, we like Sunnyvale Toyota, particularly like to return to services provided by Simon Guzman for his Reliable and Trustworthy at More

by bcl8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Guzman
Jun 18, 2018 -

Toyota Sunnyvale responded

Your continued business is greatly appreciated and it has been a pleasure to work with you over the years. I will share this with Simon and rest assured that we will do everything it takes to make us deserving of your loyalty. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

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