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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

June 25, 2018

Hasselfree deal at Sunnyvale Toyota . Best experience!!! Very professional young man . Good Knowledge about cars. Very nice to talk to. Our overall experience was very pleasant.will definitely send friends a More

by Hello 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Praneet Lakhan
Jun 26, 2018 -

Toyota Sunnyvale responded

Thank you for leaving us this feedback. I am glad that you had an overall pleasant experience with us. Once again, we appreciate your business and please don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

June 25, 2018

Praneet Delivers, Literally I called Toyota of Sunnyvale because I got an alert that had a vehicle in stock that I was looking for. Praneet picked up the phone, checked to make s More

by Mercury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Farias, Praneet Lakhan, Jude Imoisili
Jun 26, 2018 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. Praneet is a great asset and we're thankful to have him on our team. We appreciate your business and don’t forget about the 119-point inspection we provide for complimentary as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 25, 2018

Great experience for a first-time car buyer! I walked into the dealership having no concrete plans to buy a car, I just wanted to look at a couple of Honda Civics I'd seen online. James Tran gree More

by joybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Marco Mora
Jun 26, 2018 -

Toyota Sunnyvale responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Also, don’t forget to take us up on the complimentary, 119-point annual inspection that came with your vehicle purchase as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 25, 2018

Good spot for quick service I will be coming back to this dealership for my next service! Olivia was really great and the rest of the staff was friendly too! More

by ALY090517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivia Austin
Jun 26, 2018 -

Toyota Sunnyvale responded

Thank you for your kind words about Olivia and the rest of the staff. Be sure to take advantage of the complimentary, scheduled shuttle service that our dealership provides as part of our “10-Point Value Guarantee” the next time you visit our service center. Kind regards, James Austin | jamesaustin@toyotasunnyvale.com

June 24, 2018

Fast and quality service visit Just completed a 120,000 mile service on my Plug-In Prius before a weekend trip. Was able to make an appointment with 24 hours notice. Paul Matsui was More

by 2carfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Matsui
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. Paul Matsui is a fantastic employee and we're thankful for everything he brings to our team. We are grateful for your recommendations and please consider taking advantage of our complimentary shuttle service we offer as part of our “10-Point Value Guarantee” the next time you bring in your Prius for service. Best regards, James Austin | jamesaustin@toyotasunnyvale.com

June 23, 2018

Love mySubaru Had a very pleasant experience with James as our sales person. He was very relaxed and was not pushy which was exactly what we were looking for. I wo More

by Mgb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran, Marco Mora
Jun 25, 2018 -

Toyota Sunnyvale responded

Thanks for the wonderful review. Anytime our customers let us know that they had a very pleasant purchasing experience it brings us great joy. Once again, we appreciate your business and please don't forget to take advantage of the complimentary 119-point inspection we offer to all of our customers once a year as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 23, 2018

exceptional attention to issues and needed service I have owned and been with Toyota for over 38 years. We have purchased and serviced a total of eight (8) Toyota cars/trucks/vans from a single dealers More

by Mehran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you for the great feedback and recommendation, Mehran. Millis is truly an invaluable asset and we are both lucky and proud to have him on our team. Also, we would like to remind you of our complimentary scheduled shuttle service as part of our “10-Point Value Guarantee” for the next time you visit us. Warm regards, James Austin | jamesaustin@toyotasunnyvale.com

June 22, 2018

Very prompt and friendly response! I highly recommend working with this exceptionally qualified team of car oriented professionals, especially Raj George and Bart DiCairano. My exper More

by Vijju
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Raj George
Jun 22, 2018 -

Toyota Sunnyvale responded

Thank you for your review and business as a customer, Vijju. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. I will be sure to pass along your praises to Raj and Bart. Oh, and don’t forget to take advantage of our complimentary, 119-point inspection we offer as part of our “10-Point Value Guarantee.” Best regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 22, 2018

Great support I was hurried up to purchase the car and Nobu supported me in all of the area for this deal. I just moved in US and was not familiar with all of the More

by Hide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Ishihara
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to provide this feedback. We're glad to hear that Nobu took care of you and that everything went very smoothly. Please let us know if you need help or information about anything to do with your car. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

June 22, 2018

Salesperson Understands and Cares about Customer I had been looking to purchase the 2018 Toyota Prius Prime for about 3 weeks, so I called Toyota of Sunnyvale and Bobby answered my call, and treated More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Scott
Jun 25, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. I will certainly share this with Bobby and please remember that we offer a complimentary 119-point annual inspection as part of our "10-Point Value Guarantee" to all our customers. Best regards, Bill Benak, billbenak@toyotasunnyvale.com

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