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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

July 14, 2018

Exelant experience with Mr. Dhanen Shah. He help us to make my car purchase so easy. I am happy that he explain everything about car and other options, I buy my extended warranty and maintena More

by Luba, Palo Alto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhanendra Shah
Jul 15, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Bill Benak, billbenak@toyotasunnyvale.com

July 13, 2018

Understanding and welcoming experience. Being a first timer at viewing used cars, the staff at Toyota Pre-Owned Sunnyvale went above and beyond to help me out in the process. James was under More

by Ays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Tran
Jul 14, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us, Ays. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

July 13, 2018

Great Friendly, no hassle service. Had the vehicle ready to view and test drive. Jessica was well informed and made the buying process extremely easy and More

by highlander driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Wilson, Paul Matsui, Kevin Vo
Jul 14, 2018 -

Toyota Sunnyvale responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bill Benak, billbenak@toyotasunnyvale.com

July 13, 2018

Thank you I am giving 5 stars based on the customer service I have experienced so far. I waited for service and they were timely and did exactly what they said. More

by chico loco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lumabas
Jul 14, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will be sure to share your comments with our team Sonny and we look forward to working with you again down the road. James Austin | jamesaustin@toyotasunnyvale.com

July 12, 2018

Car buying without the pressure. I don’t know anyone who loves buying a new car. However, Fiona at Toyota Sunnyvale, made it as easy as possible. Never once did I feel like she was t More

by SFTechie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiona Zhou
Jul 12, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Bill Benak, billbenak@toyotasunnyvale.com

July 12, 2018

thankful I was in Toyota sunnyvale 07/08/2018 I went to MILLIS ISHOOBAYATY,he was helping me,he is so helpful,he did everything for my car and give me all advi More

by Fariba Samin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Millis Ishoo
Jul 12, 2018 -

Toyota Sunnyvale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bill Benak, billbenak@toyotasunnyvale.com

July 11, 2018

Guided us to the exact vehicle we we're looking for Thank you Jose and Jude for your help! Jose did not give up when we could not find what we were looking for, and his last pick was exactly what we we More

by NBanks83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez, Jude Imoisili
Jul 11, 2018 -

Toyota Sunnyvale responded

Thank you for your positive review. I'll be sure to pass your thanks on to Jose and Jude. Since you purchased your vehicle from us, don't forget that we offer all of our customers a 119-point annual inspection at no extra charge as part of our "10-Point Value Guarantee." Kind regards, Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

July 11, 2018

Sales and after sales support - happy and amazed Purchased the 2018 Camry from Amir late Friday evening. The purchase went smooth and the process was easy with Marco. The most important part was More

by Garfield2088
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Kandil, Marco Mora
Jul 12, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Bill Benak, billbenak@toyotasunnyvale.com

July 10, 2018

Working with Fiona is awesome We worked with Fiona to finance out new car. Fiona works as hard as possible to meet our needs. She also gave us step-by-step instructions during the More

by chaozaidehuoxing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Negal, Fiona Zhou
Jul 10, 2018 -

Toyota Sunnyvale responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Fiona was able to meet your needs. At Toyota Sunnyvale, we are driven to offer great customer care and we strive to provide the best purchase experience. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Best regards, Bill Benak, billbenak@toyotasunnyvale.com

July 10, 2018

Gil Mota and Marco Mora are Awesome Mr. Gil Mota and Mr. Marco Mora attended me and were very professional throughout the process. They helped me with all the details and options, which More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gil Mota, Marco Mora
Jul 10, 2018 -

Toyota Sunnyvale responded

Thank you for your kind comments, Syed. I will be sure to let Gil and Marco know how much of an impact they made on your experience. Feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, please don’t forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Kind regards, Bill Benak, billbenak@toyotasunnyvale.com

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