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Toyota Sunnyvale

Sunnyvale, CA

4.5
4,380 Reviews

898 W El Camino Real

Sunnyvale, CA

94087

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4,380 Reviews of Toyota Sunnyvale

October 19, 2018

Attention to Detail Martin was and has been very supportive of our purchase at Sunnyvale Toyota. He does not hesitate to go that extra mile, even after purchase. Thank yo More

by Jeshafer43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Nguyen, Martin Tamrazi
Oct 21, 2018 -

Toyota Sunnyvale responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bill Benak, billbenak@toyotasunnyvale.com

October 19, 2018

Good people and Good car! I am very satisfied with the service from Luke Zhang, he helped me find my car, and I will definitely find him again when I need to buy a car next tim More

by richardcm11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Oct 21, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your experience with us. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Bill Benak, billbenak@toyotasunnyvale.com

October 18, 2018

My First Toyota Tundra Ever, so far it’s the best Truck! Thank you Yuliana O and Jorge A for a awesome experience. It is nice to be treated like a customer since most places have forgotten this. I have bou More

by ThePlumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Andrade, Yuliana Oseguera
Oct 18, 2018 -

Toyota Sunnyvale responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Bill Benak, billbenak@toyotasunnyvale.com

October 18, 2018

Excellent customer care service! My husband and I were so very thankful having Elmer as our service advisor during our entire transaction at Toyota Sunnyvale. He was so very helpful a More

by Bhern_Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Elmer Javier, Jude Imoisili
Oct 18, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

October 18, 2018

Toyota service - Sunnyvale, CA I had Mr. Bill Moody as the service rep for my car. He was very responsive and explained the problems of my car clearly. Job well done. Thumbs up! I w More

by LX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the reps that I have worked with in past years., Bill Moody
Oct 18, 2018 -

Toyota Sunnyvale responded

Thanks for leaving this wonderful feedback. Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day. James Austin | jamesaustin@toyotasunnyvale.com

October 17, 2018

Excellant Service John did an amazing job helping my daughter find a car! He was truly patient, she can be a picky one. He was also knowledgeable and answered our que More

by Mom/Daughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ewell, Praneet Lakhan
Oct 17, 2018 -

Toyota Sunnyvale responded

Thank you so much for giving us an opportunity to work with you and your family. We look forward to helping you with any and all of your future automotive needs. Be sure tell all your other friends and relatives about your experience. Bill Benak, billbenak@toyotasunnyvale.com

October 17, 2018

Very happy buyer Luke Zhang is awesome service! He took care me purchased 2018 Prius Prime Premium from A to Z out the door within couple hours, excellent customer ser More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Zhang
Oct 17, 2018 -

Toyota Sunnyvale responded

Thank you for taking the time to share your feedback regarding your experience at Toyota Sunnyvale and congratulations on your new Prius! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything. Bill Benak, billbenak@toyotasunnyvale.com

October 16, 2018

Anthony Ladioray is a horrible sales to work with Anthony Ladioray is not honesy. He cheated customers with hidden clause. I will definitely walk away from him and avoiding buying anything from More

by Toyota owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Ladioray
Oct 19, 2018 -

Toyota Sunnyvale responded

I am very sorry to hear about your recent experience with our service department. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation. I look forward to speaking with you and regaining your trust in our business. James Austin | jamesaustin@toyotasunnyvale.com

October 16, 2018

Fast response and the Best customer service After finding the car throught craiglist, I visited and chatted online at the dealer's website. I specified the VIN# and price to the online rep. The More

by Tom81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart DiCairano, Praneet Lakhan
Oct 17, 2018 -

Toyota Sunnyvale responded

We love hearing about customers that have a terrific experience at Toyota Sunnyvale. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Jonathan Latchford | jonathanlatchford@toyotasunnyvale.com

October 16, 2018

Great experience with the great guy I had the pleasure working with Sonny. The customer service he showed was great. He was very straight forward and well spoken. An all-around good pers More

by kbeauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Lumabas
Oct 17, 2018 -

Toyota Sunnyvale responded

Thank you for sharing your feedback. It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. James Austin | jamesaustin@toyotasunnyvale.com

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