Toyota Of Colchester

The visit was for routine 8000-9000 servive of new vehicle. No way to judge quality of service. The sv. counter area was ghastly! Tiny service desk, impression was that of lining up at food stamp wind vehicle. No way to judge quality of service. The sv. counter area was ghastly! Tiny service desk, impression was that of lining up at food stamp window. The seating area was poorly ventilated, small, smelly, poorly lighted. Need More? Go to Valenti Toyota in Westerly to see what a decent service area should look like. Colchester's designer should be fired! (The counter agent was very good). More

Excellent service; very responsive staff. Very attentive staff who obviously care about their customers. Great dealership. Would have no problem recommending it to friends and relatives. staff who obviously care about their customers. Great dealership. Would have no problem recommending it to friends and relatives. More

Great customer service every time I go to the dealership for service. Staff is very friendly, honest, and prompt. Hours of operation are convenient. I would recommend Toyota of Colchester to anyone. for service. Staff is very friendly, honest, and prompt. Hours of operation are convenient. I would recommend Toyota of Colchester to anyone. More

Wow, just drove home in my 2007 Highlander. Two days ago I was just looking at it, flat out told them they probably couldn't help me with financing, but they made it happen! I had a ZERO credit score with a I was just looking at it, flat out told them they probably couldn't help me with financing, but they made it happen! I had a ZERO credit score with a repo on it, due to losing a job back in 2007 when the place I worked for went under. Now I am back on my feet, and I could have bought a cheaper car with cash but wanted a long term reliable vehicle with a chance to finance it so I can rebuild my credit. I did a lot of research, narrowed my search to a Honda or a Toyota due to their reliability and how they hold their value. I spent six weeks looking around, had a few turn downs on credit, a few shady dealers who tried to screw me around, and I was out of patience. I should mention I have a vehicle that runs fine, just wanted an AWD with working AC! So this was not a "have to" purchase for me. The Highlander was a little over what I initially wanted to pay, but it is also a great vehicle with all the extras. The interest rate is higher than I would like but I knew it would be, a by product of my credit situation which I have to deal with. I would highly recommend giving them a shot, even if you think you are stuck with buy-here pay-here as your only option. Their finanace person is great, was aggressive and made it happen! Everyone I dealt with was wonderful and full of personality and humor. Normally I just HATE car shopping. HATE it. But they were real with me and honest, I will be going back there for my regular service. So do your homework, have some down payment cash (I had $3k) and be willing to try, because you never know. I was frustrated, you end up feeling like a loser - but in this economy there are lots of people like me, and it feels good to know I still have options! Oh, and I am a woman & they didn't treat me like an idiot, so ladies don't worry, you won't have to drag a man with you to get treated right! More

No issues to report. Service is excellent. People are nice. Your waitng room is approriate for waiting. The only suggestion that I have is that you vacumn the cars after servicing them,like more other nice. Your waitng room is approriate for waiting. The only suggestion that I have is that you vacumn the cars after servicing them,like more other garages do. More

The Problem was corrected and the service was great. The Problem was corrected and the service was great. Thanks for everything. I would use you as long as I drive an Toyota, while living in the The Problem was corrected and the service was great. Thanks for everything. I would use you as long as I drive an Toyota, while living in the area. More

Allen Wahlstrom, the service manager, is the reason a drive many miles to service my 08 Prius. I could easily drive 4 miles, and bring my car to the Westbrook, CT Toyota dealer. Mr. Wahlstom is knowledge drive many miles to service my 08 Prius. I could easily drive 4 miles, and bring my car to the Westbrook, CT Toyota dealer. Mr. Wahlstom is knowledgeable, friendly and very cooperative with the customer. As long as Allen Wahlstrom is employed at Colchester Toyota, I will return for service. More

Bob cut right to the chase, he understood our need to make this happen swiftly and effortlessly without sacrificing quality service. Everyone in the dealership we encountered we're friendly and accommod make this happen swiftly and effortlessly without sacrificing quality service. Everyone in the dealership we encountered we're friendly and accommodating. I would definately recommend this dealership. We had visited others and our experience was not the same. More

Cliff was wonderful...he explained everthing very clearly regarding all of the repairs needed for our Lexus which helped us with the decision to purchase a new car with you instead. Always a pleasure doing regarding all of the repairs needed for our Lexus which helped us with the decision to purchase a new car with you instead. Always a pleasure doing business with you. More

initially there was confusion as to whether I had an appointment. I had done so the day before by computer and then confirmed this by phone. This issue was quickly resolved by another service manager appointment. I had done so the day before by computer and then confirmed this by phone. This issue was quickly resolved by another service manager who had my paper work ready. The work was done sooner than promised and the charge was less than expected. Someone had gone to bat for me to assure that I got the best possible price. Thank you. Over all I was pleased with the service. This website is relatively user unfriendly. This is the second time I have gone through this survery due to log on problems. I now have three different pass words. When I tried to use the pass word I had to schedule service I spent some time finding out it was only for surveys. So I went through a lenghty process to get a service pass word and to confirm my survery pass word. This time when I tried to use the survey pass word that I confirmed the day before service it would not work. I will now try to use the new one I have been given today. Joseph Forsyth More