Toyota Of Colchester

been using this dealership for service for years. consistently treated good with excellent results. friendly, knowledgable staff. will continue to use colchester toyota in the future. consistently treated good with excellent results. friendly, knowledgable staff. will continue to use colchester toyota in the future. More

TOYOTA OF COLCHESTER HAS ALWAYS PROVIDED EXCELLENT SERVICE FOR MY 2005 SCION TC. I HAVE ANEW 2011 TC AND EXPECT THE SAME HIGH QUALITY SERVICE SERVICE FOR MY 2005 SCION TC. I HAVE ANEW 2011 TC AND EXPECT THE SAME HIGH QUALITY SERVICE More

Rav4 required brake service and oil change. Estimate for brake service was $600. As part of the oil change, I also specifically asked for the tire pressures to be checked. After service was complete, I pi brake service was $600. As part of the oil change, I also specifically asked for the tire pressures to be checked. After service was complete, I picked up the car after 4pm (i.e., after service was closed) and drove the car home. The brakes (when not in use) were making a noise at speeds of approx 30mph or less. In addition, the tire pressure was set to 39psi, which was 10psi higher than the pressure listed on the sticker in the door jam and only 5psi less than the "max" pressure listed on the tires. I had to call the next day and again drop off the car so they could determine the brake problem. I also asked how they determine the appropriate tire pressure (i.e., the pressure specified on the tires or the pressure specified on the car's sticker). I was told sticker so of course I asked for an explanation as to why the pressure was set so high. I was also told I would get a call when they were done checking the brakes. I never received a call so I called at approx 1:30pm. Surprise, the car was already done over an hour before (yet why did I not receive a call?). Apparently, the rear brakes were too tight, which caused the noise. I also got a different story concerning the tires - they set the pressure 5psi below the max listed on the tires to help extend the life of the tires. I then asked what would happen if I loaded the car with the max passenger/cargo weight allowed per the RAV4 manual? Would the weight cause the max pressure to be exceeded? All I was told was the technician said the 39psi was fine. (Everything I've read on the web has said use the pressure identified on the car's sticker and the dealership has never set the pressure that high in the past). Also, I never received any apology for having to return the car to correct the brake problem. You would think for $600, they'd get it right the 1st time. More

This was a very different experience for me as for the first time I did my research and inquiries online. From the moment I put a request in for a quote for the type of car I was looking for, Toyota of Co first time I did my research and inquiries online. From the moment I put a request in for a quote for the type of car I was looking for, Toyota of Colchester, particularly internet sales manager Chuck Marella, was very responsive as well as attentive to my needs right down to the very last detail. The quote they gave from the start was very competitive to many other dealerships I received quotes from, but the difference was the personal touch I received from Chuck. Once I got to the dealership and walked through the door, the feeling I got was one of neighborly almost family like. It made the negotiation process nothing like I remembered years ago when I bought my last vehicle. When all was said and done, I knew I had a great deal for both my trade in as well as the new car. When I went to pick up my car, even though the process of negotiating was over, the friendly atmosphere was not. I want to thank everyone from the Sales process (Chuck, Yommie, Joel) to Finance, Peter who all made me feel very comfortable throughout the whole process, even after I left the dealership their attentiveness was great. I would recommend this dealership to anyone who is looking for a great deal, a family atmosphere while keeping it professional. More

This is the second vehicle we have leased from Toyota of Colchester and I think being a repeat customer says it all. The Sales staff is extremely friendly, helpful, and easy to work with. They are relly a Colchester and I think being a repeat customer says it all. The Sales staff is extremely friendly, helpful, and easy to work with. They are relly attuned to your needs and not pushy. They go out of their way to help you and taylor make a perfect match. We also use the service and parts department and are very happy with them too. This dealership is convenient to our home and provides the services an products we are looking for. More

From the time arriving to the time the sale was complete, every aspect of the deal was handled professionally, honestly and with integrity. Daniel Kort was very easy and pleasant to work with. every aspect of the deal was handled professionally, honestly and with integrity. Daniel Kort was very easy and pleasant to work with. More

I highly recommend this dealership. They were very friendly and easy to work with. They helped me out with choosing proper payment plans and extended warranty information. When I had to come back to g friendly and easy to work with. They helped me out with choosing proper payment plans and extended warranty information. When I had to come back to get some minor stuff on my car worked on, they were very fast. Even when there was a minor miscommunication between the dealership and the body shop that a part was sent out to, it was dealt with and solved in no time at all. I had a great experience buying my first car here, and I would again. Eric, '09 Scion Tc More

Consistently my service with Colchester has been excellent. That is why I always return even though going into Hartford would be easier for me. Making an appointment is always painless and quick. excellent. That is why I always return even though going into Hartford would be easier for me. Making an appointment is always painless and quick. I always get a call if more work is needed. I always get a call when my car is ready and lastly when I pick up they always explain what was done. On my last service, I learned Colchester advocated on my behalf to Toyota to include a warranty service that had expired by 2,000 miles to be considered and Toyota did. I truly appreciate that Colchester advocated on my behalf and that is just one more reason why they have my loyalty. More

They found a way to do oil changes on both my vehicles at the same time with short notice . Luis did a good job rearranging the schedules to allow this. the same time with short notice . Luis did a good job rearranging the schedules to allow this. More

Yommie is new and learning, apologized for his mistakes - good job. Peter did great job arranging the financing - thanks. Overall, Toyota of Colchester did a vary god job. good job. Peter did great job arranging the financing - thanks. Overall, Toyota of Colchester did a vary god job. More