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Toyota Of Colchester
Colchester, CT
202 Reviews
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202 Reviews of Toyota Of Colchester
February 14, 2012
Since buying my car in 2005, all of my service has been in Colchester.I have always been satisfied with the service, and would not consider changing dealers. When I purchase a new car, Toyota will be at th in Colchester.I have always been satisfied with the service, and would not consider changing dealers. When I purchase a new car, Toyota will be at the top of my list. More
by Mary Courtney
Employees Worked With
Honestly don't remember
February 14, 2012
We went to look at a late model Toyota Corolla and were shown a nice 2009 with around 46,000 miles on it. The ad said it was certified but when we sat down with the salesman he said it was “certifiable” a shown a nice 2009 with around 46,000 miles on it. The ad said it was certified but when we sat down with the salesman he said it was “certifiable” and that it would cost extra to have it certified by Toyota. We thanked him and said we would think about it. Upon doing some more research we found that other dealers include any certification cost in their advertised price. We found a beautiful Certified 2010 with 23,000 miles for $1,200 less at another dealer. More
by lne68
Employees Worked With
Don't remember
February 09, 2012
Joel was so helpful and friendly! He is knowledgable in his field and no question I asked was too much...........I would absolutely recommend anyone to come to your dealership and to deal with Joel! I t his field and no question I asked was too much...........I would absolutely recommend anyone to come to your dealership and to deal with Joel! I thank you again! Janine Mulligan More
by j9mulligan
Employees Worked With
Joel
February 09, 2012
The service that was supposed to be performed was not noted on the receipt, so it was unclear if it was performed. The check list of services also was not checked for that service. I think if I go ther noted on the receipt, so it was unclear if it was performed. The check list of services also was not checked for that service. I think if I go there for an oil change and a tire rotation the completion of those tasks should be clearly marked not left blank. They seemed surprised that I questioned this but if you give a list I would expect it to be accurate. The person who sold me the care and who I feel is honest did email me to assure me that the service was performed. I still think it should have been reflected on the receipt and the checklist. More
by michele.hart
Employees Worked With
?
February 08, 2012
I had a scheduled 9AM service of my NEW Toyota Tacoma. I beleived I would have had the service (LOF), tire rotation completed within 45 min. 1hr and a 1/2 later I was leaving the dealership. Scheduling m beleived I would have had the service (LOF), tire rotation completed within 45 min. 1hr and a 1/2 later I was leaving the dealership. Scheduling may need to be improved. Other than this complaint I was satisfied with other listed items. More
by fbriger
Employees Worked With
Cliff
February 05, 2012
My experience was entirely satisfactory from start to finish (once I got past the baffling maze of temporary fence that rings the dealership). With any service rendered, I always allow for improvement, e finish (once I got past the baffling maze of temporary fence that rings the dealership). With any service rendered, I always allow for improvement, even if it's as good as I'd want it to be. I went there to have the oil changed on the maintenance schedule of free oil changes. That service is very much appreciated. It was done in a reasonable timeframe and, of course, you can't beat the price. More
by rrproctor
Employees Worked With
The guy at the counter who asked to help me.
January 25, 2012
My engine was blown on the Saturn. It cost them over one hundred dollars to tell me that. So essentially they did no work to it and told me what obvious. What would have nice is if they charged me a fee fo hundred dollars to tell me that. So essentially they did no work to it and told me what obvious. What would have nice is if they charged me a fee for looking at it and said sorry it's blown and we can't fix it. Some garages may have not even charged me if they did no work on it. Either way not coming back. Used to be happy with Toyota of Colchester, always thought it was pricey but honest. More
by millertoph
Employees Worked With
Not Sure
January 18, 2012
The treatment by the dealership and sales rep were fair both during the negotiation of and completion of the sale. The dealership has given us excellent repair service in the past. both during the negotiation of and completion of the sale. The dealership has given us excellent repair service in the past. More
by Kim Price
Employees Worked With
Luis, Rick and Jim
January 15, 2012
There was no record of the appointment I had made when I arrived at the dealership for service. The same young woman (Molly) with whom I spoke on the phone was just as rude to me in person as she was over arrived at the dealership for service. The same young woman (Molly) with whom I spoke on the phone was just as rude to me in person as she was over the phone. More
by lisahawes
Employees Worked With
Molly
January 14, 2012
Rick Rodriguez is an exceptional man. He has an innate ability to make one comfortable in his presence. This fosters the ability to speak your mind and not feel as is judgement may be upon you. He is hon ability to make one comfortable in his presence. This fosters the ability to speak your mind and not feel as is judgement may be upon you. He is honest, provides clarity and is willing to go beyond the scope of his position as a sales person even after the sale. This was evidenced by his extending an invitation to return to the dealership to assist with me with any computer based questions I may have about the Entune system and other related tech equipment. Rick provided me with the best experience I have ever had when purchasing a new vehicle. The Toyota company and the Dealership are fortunate to have Rick as a member of their team. Linda Gechas More
by lgechas
Employees Worked With
Rick Rodriguez,
