Toyota Of Colchester
Colchester, CT
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202 Reviews of Toyota Of Colchester
The service at Toyota of Colchester is always exceptional- I am very happy with the service i recieved-Joseph Lionetti was very professional and helpful. exceptional- I am very happy with the service i recieved-Joseph Lionetti was very professional and helpful. More
It is hard for me as a consumer to evaluate the quality of the work, especially when I am getting a scheduled service as I did on March 10. But the customer service representatives with whom I deal are ano of the work, especially when I am getting a scheduled service as I did on March 10. But the customer service representatives with whom I deal are another matter. At this dealership they are generally friendly,understanding and give good explanations of what is being done with my car. But one, Joe Lionetti, is outstanding. In my many years of going to automobile dealers, I have never dealt with anyone who comes close to being as good as Joe is. He is very friendly and understanding of my efforts to explain what I perceive as problems with my car and what Toyota of Colchester has done to service it. He causes me to believe that I have been treated fairly and am a valued customer. He is a great asset to the dealership More
This dealer and its associates were horrible and this honest. Went to purchase a used Toyota Sienna van from them and canceled the deal. Why, the dealer said they would do a complete 160 point certificat honest. Went to purchase a used Toyota Sienna van from them and canceled the deal. Why, the dealer said they would do a complete 160 point certification and had hardly been done. Trash left in the cup holders, stains were still left on the upholstery, items still missing from the vehicle that I was told would be repaired and replaced. Ask for the Certification and Car fax report and was denied. They even tried to have me sign the papers prior of me taking a look at the vehicle. The original sales man was not even there when he said he would be. After refusing the deal because they had met their obligations (lazy) I was harass for canceling the deal until I left. I had given the sales man a five hundred dollar deposit prior to me picking up the vehicle and was told that it would be credit back to my credit card the next day that never happen, again this honest people. Two days went by and called several times to speak to someone about issue my credit back to my credit card and was strung along unit I had asked to speak with the general manager and was told that he was keeping my deposit due to some cost he had accumulated. Well that didn’t sit well with me and called Toyota customer service for help. We will see. DO NOT BUY A VEHICLE FROM THIS DEALER!!!! More
I've been really happy with Toyota of Colchester's sales and service! They're only 5 minutes from home, so they are also very convenient!! I can't say enough good things about them!! and service! They're only 5 minutes from home, so they are also very convenient!! I can't say enough good things about them!! More
My two teenage daughters and I went car shopping and were greeted right away by a sales representative. His name is Daniel Kort. He was very friendly, patient and knowledgable. I was not familiar with toyot greeted right away by a sales representative. His name is Daniel Kort. He was very friendly, patient and knowledgable. I was not familiar with toyota autos, so he showed me many cars and explained all their features and compared pricing. We went on two test drives. We compared gas milage, financing rates and styles of cars. We spent about 4 hours. While keeping within my budget he found the perfect car for us. I bought a new 2011 corolla. By then the place had closed. Daniel took the time to make sure I knew all the features of my new car before I left. He gave me his phone number in case I had any questions later. I felt good about the service. I would recommend Toyota of Colchester to a friend. More
Everything is good, but always room for improvement, as you know. My experience w/ the service dept. was predictable,(trust me that's not a bad thing). Above average......No!!!! Frank Englehart you know. My experience w/ the service dept. was predictable,(trust me that's not a bad thing). Above average......No!!!! Frank Englehart More
I have been a customer tih Colchester Toyota since I purchased my Camery in 2003. I have always found the staff to be friendly and very helpful. The garage is clean and comfortable. Although a bit mo purchased my Camery in 2003. I have always found the staff to be friendly and very helpful. The garage is clean and comfortable. Although a bit more expensive than the cornor garage, I leave the lot with a feeling of safety knowing my car has been serviced by professionals. More
This is the only place I will ever buy my car. Right now between my wife and I we have purchased and leased 5 cars, referred 3 friends that bought cars from Cliff, we never recieved our 50.00 referrals, but between my wife and I we have purchased and leased 5 cars, referred 3 friends that bought cars from Cliff, we never recieved our 50.00 referrals, but Mr.Kort was awesome, I never bought a car so fast in my life, its my second Prius that I have leased, so simple, dropped off the credit report, my car was ready in an hour, and now its happy driving. He was very friendly, and went above and beyond for us. Thanks so much, we have a dealer in the family! The Prius ROCKS! I love it! More
Everybody atthe delearship did a wonderful job and were very friendly. They did every thing possible to get the deal done and beat the price of another dealer that was closer to my house. very friendly. They did every thing possible to get the deal done and beat the price of another dealer that was closer to my house. More
Had an oil change. The next day the check engine light was on(picture of engine on left)...I'm not in the area now and not sure what to do with that. The light was not on before my visit. I did check to m was on(picture of engine on left)...I'm not in the area now and not sure what to do with that. The light was not on before my visit. I did check to make sure the gas cap was tight. More