Toyota Ford of Greenfield
Greenfield, MA
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We were very pleased with our experience at Toyot of Greenfield. The sales people were courteous and helpful. Arriving at an agreeable price was rapid for both the sale and our tradein. Dustin was ver Greenfield. The sales people were courteous and helpful. Arriving at an agreeable price was rapid for both the sale and our tradein. Dustin was very informtive and covered all of the relavent information in a manner easy to understand. I would not hesitate to recommend the dealership to anyone looking to buy a vehicle. More
I was in need of a vehicle very quickly and this dealership took care of business with flying colors. Approx. 20 minutes on the phone and the deal was made - this was on Wednesday afternoon - on the dealership took care of business with flying colors. Approx. 20 minutes on the phone and the deal was made - this was on Wednesday afternoon - on the following Friday I left the lot with a brand new Toyota Tacoma. Simply put - JOB WELL DONE! The salespeople and the finance manager were outstanding. Good customer service starts at the top and works it way down - the leaders at Greenfield Toyota obviously put the customer first and it shows in everything the employees do. I would recommend this dealership to anyone in a heartbeat - I know one absolute - I'll be back. To Dustin, Mike, Cheryl, and Faith Thank you all so much. Ken Chapin More
My recent purchase from Toyota of Greenfield was wonderful. Marty was very helpful and pleasant to work with. He made us feel welcomed and was there to answer any and all questions. We had shopped a wonderful. Marty was very helpful and pleasant to work with. He made us feel welcomed and was there to answer any and all questions. We had shopped at a different dealership prior to stopping at Toyota of Greenfield and we are thrilled that we made our purchase here. We live 2 hours away from this dealership but that did not matter. Marty arranged to have our car delivered to us. I was amazed how they were willing to go that extra mile to accomodate us. I love my new Prius. Thanks Marty!! More
When Warren Thomas sold his Ford Toyota dealerships there was concern on our part about loosing that local owner friendship. Our concerns have been put to rest. We have purchased 3 vehicles from salesperso was concern on our part about loosing that local owner friendship. Our concerns have been put to rest. We have purchased 3 vehicles from salesperson, Mike Dubour without an issue. All our service has been at Ford Toyota of Greenfield. Prompt and courteous. When the big toyota gas pedal scare was happening we opted to trade our Toyota for a Ford. Mike negotiated a deal with us which we felt was very fair. We have been satisifed customers of Ford Toyota of Greenfield and the personal experience Mike has shown us. Thomas & Donna Newton More
My name is wendall carr and my wife and I needed a good car to get our kids around.I have talked to marty about a car befor and I liked the way that worked out so I went back to him.We told him what we wan car to get our kids around.I have talked to marty about a car befor and I liked the way that worked out so I went back to him.We told him what we wanted and he side give me some time and I will call you when I find somthing.He called back and said I have a great car for you so come and look at it take it for a spin and let me know what you think. when we got back we got the car and its great! Thanks man. More
I respect the straightforward honesty and low-pressure, no-hassle experience I had. I used to drive Versa hatchback that I discovered does not handle windy conditions or snowy roads all that well. After sh no-hassle experience I had. I used to drive Versa hatchback that I discovered does not handle windy conditions or snowy roads all that well. After shopping around and test driving some different models, I found myself looking at Toyotas and Fords, both of which I love for different reasons. Ken and I discussed leasing options (something I wasn't keen on doing but open to if it got me into a better, more stable car). I had just about settled on the color of the 2010 Corolla LE I was going to lease when Ken remembered the 2009 Corolla S the dealership was going to put on the lot for sale. He and some of the other sales folks cleaned the snow off the car and brought it out for me to test drive. Enjoyed that drive a lot more and tested the fog lights - perfect! My Corolla S also has a Sunroof (a perk but wasn't a dealbreaker). Additionally, Ken was able to sit down with me and work out a finance plan that I could live with and knew wouldn't be breaking my budget. And while the car isn't the fantastic green I had picked out on the LE, it IS a beautiful blue. As I told Ken, "I just feel like this is more 'me'." I think it handles MUCH better than my Versa. The dealership replaced the cracked windshield at no cost to me and Ken negotiated a 2nd car key for me. The finance/paperwork part was mostly painless and Faith discounted my GAP coverage. Got a better-than-fair deal. Would highly recommend working with Ken and Toyota of Greenfield. More
I enjoy my new red car!! It rides very nice! It's very comfortable! It's warm! It has good gas mileage so far! Everyone loves the color! I love the color!! This is my fifth Ford! First I had a Pinto! Seco comfortable! It's warm! It has good gas mileage so far! Everyone loves the color! I love the color!! This is my fifth Ford! First I had a Pinto! Second, a small silver four door car! Then a 1997 Aero Star! Which was just beautiful! Beautifully riden! Then the best car of all a 1995 Ford Escort!! The original battery lasted nine years!! I then sold it on January 7th 2011 to my insurance Company! I then recieved enough money for the down payment of my NEW 2011 Focus!! Thank you very much!! :0) Sincerely yours, Nancy Carruth More
Ryan really worked hard to meet our needs. He was very Ryan really worked hard to meet our needs. He was very professional and made the car buying experience easy. Personally I don't get stressed out wit Ryan really worked hard to meet our needs. He was very professional and made the car buying experience easy. Personally I don't get stressed out with car buying but my wife does. She felt Ryan really knew his stuff when it came letting us make the final decision. Faith, in the Finance department was a great person to deal with as well. I would recommend Toyota Ford of Greenfield to anyone. I give this Dealership the Highest possible Rating because they meet my needs and they put money in my pocket. More
Marty was excellent to work with. He exceeded all my expectation and got me a price to my liking. He was able to answer all questions I had and reassured me on ever decision I was making. I most defini expectation and got me a price to my liking. He was able to answer all questions I had and reassured me on ever decision I was making. I most definitely will go back to him when the time comes for a new car or deal. Thank you ford of greenfield. More
had a very very good experience we use ford service only we will bring the car to them only i was in a hit and run and thay wher ther to help all the way to get through and thanks for the gap ins it was the we will bring the car to them only i was in a hit and run and thay wher ther to help all the way to get through and thanks for the gap ins it was the best thing we could have done thanks ken for all the help donna and david dyer More