Toyota Ford of Greenfield

Shane was friendly and kept a relaxed attitude thru the process. He had a sense of humor. On the day after buying the car I had to go back to dealer for my registration and to bring some paperwork. Without process. He had a sense of humor. On the day after buying the car I had to go back to dealer for my registration and to bring some paperwork. Without my knowing ahead of time, he went in to the dealer on what was supposed to be his day off. It was a good experience. More

Marty was great to work with!! I love this dealership! This is my 6 th new car purchase! I love the Camry Hybrid! I also love the service department! This is my 6 th new car purchase! I love the Camry Hybrid! I also love the service department! More

I purchased my 2nd Camry from Marty Kendrick. Great overall experience. Marty is a very genuine guy, and put absolutely zero pressure on me. He was also very accommodating to my wife, who was also th overall experience. Marty is a very genuine guy, and put absolutely zero pressure on me. He was also very accommodating to my wife, who was also thinking about purchasing a vehicle, and test drove two different vehicles before deciding she would hold off. I'm very happy with Marty and will go back to him again. We also dealt with Ryan Deveney, who handled our final paperwork. He explained everything thoroughly and was very friendly with us. More

The qualigty of service and the experience of Carol Buker was outstanding and would recommend her to my friends and family. The dealership was neat and tidy. was outstanding and would recommend her to my friends and family. The dealership was neat and tidy. More

Bill LaBonte was professional and has the ability to make you feel comfortable. He was polite and friendly and discussed several acceptable options when searching for what I wanted to purchase. He made eve you feel comfortable. He was polite and friendly and discussed several acceptable options when searching for what I wanted to purchase. He made everything easy for me with purchasing a "large ticket item". He is also a car "buf" which is always fun to listen to even if your not into classic cars. Great job Bill. Thanks. PS Sorry I interrupted your lunch. You were a good sport about it. More

From the General manager (Criag) to the Finance Rep. (Ms. Grabowski) and particularly Mike Dubour- the entire experience was a pleasure. Knowledgeable, efficient, and curtious. Could not ask for any better s Grabowski) and particularly Mike Dubour- the entire experience was a pleasure. Knowledgeable, efficient, and curtious. Could not ask for any better service. More

On April 26th I brought my ford escape to Greenfield Ford On April 26th I brought my ford escape to Greenfield Ford located on Main Street for an oil change and an inspection sticker, I then left my ford es On April 26th I brought my ford escape to Greenfield Ford located on Main Street for an oil change and an inspection sticker, I then left my ford escape at this business. Upon return Chris Pinardi told me that the Oil change went well, but there were problems with the inspection sticker. He then went on to tell me that in order for my escape to pass I/we needed to replace part of the exhaust. Chris then went on to explain that my exhaust was “Leaking” out through a section of pipe close to the motor and if it wasn’t fixed that my escape would NOT pass inspection. Chris then asked me when would be a good time to fix this problem because “you only have about 4 days left in the month for a sticker.” I then asked Chris how much this “fix” would cost me. He told me about “$570 dollars.” I immediately told him “no”. I then paid my oil change bill, but before I left I asked Chris again, “so if I don’t have this muffler fix my escape will NOT pass inspection.” Chris then replied after a second of thought “No” The next day I received my inspection sticker from a different garage, without a problem, it was apparent to me that the I didn’t NEED any type of muffler work on my vehicle for it to pass inspection. I then entered Ford of Greenfield and spoke to Chris Pinardi face to face. I explained to him and showed him my receipt that my Escape passed inspection (NO WORK NEEDED). Chris then gave me this generic excuse that “It should have never passed, Bla, Bla, Bla” I kept telling him that my vehicle “ PASSED INSPECTION. “ Bottom line here, my family will NEVER EVER deal with Ford of Greenfield again, Chris Pinardi and your Ford organization has lost a TON OF RESPCET FROM ME. I will tell this story to anyone who will listen to me. I will talk about your Dealership and how I was treated. I do not trust any of your employees at this dealership so I am sending you this E-mail Thanks for your time Matt hew Kempf More

We had an excellent experience working with Toyota of Greenfield. In particular, Rick Cramm went out of his way to make sure that we were comfortable with the entire process and that we found the car we Greenfield. In particular, Rick Cramm went out of his way to make sure that we were comfortable with the entire process and that we found the car we were looking for. We would definitely work with Rick again! More

My wife and I got a letter in the mail from Toyota,about trading in our Tacoma.The way gas prices are now,we figured we'd go check it out.We've dealt with Carol on a previous visit, and bought a RAV4 from h trading in our Tacoma.The way gas prices are now,we figured we'd go check it out.We've dealt with Carol on a previous visit, and bought a RAV4 from her.Then we traded it in for a new Tacoma,and now,a new Camry.She really listens to her customers needs,ans she went above and beyond to get us a great deal on the Camry.Well, needless to say, this was another great experience buying a car from Toyota,with Carol as our saleswoman.We can't say enough about her.She is not only our saleswoman,but a good friend as well.She really made the sale worry free for us.Thanks so much for having the best(in our book) sales consultant EVER !! Not to mention the service people there.Your car is in and out very quickly. Thank you Toyota/Ford of Greenfield. We will be back when it's time for another new vehicle.I hope Carol is still there. Sincerely Steve and Janie Mogelinski More