Toyota Ford of Greenfield
Greenfield, MA
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I had a wonderful experience buying my new Prius V from Ryan. He was thorough, honest, and professional. He never made me feel I was dealing with a stereotypical "car salesman" - I recommend him without Ryan. He was thorough, honest, and professional. He never made me feel I was dealing with a stereotypical "car salesman" - I recommend him without reservation. Thanks, Ryan! More
Great customer care. Timely, knowledgable, helpful, no BS. Would recommend to my mother. Filing out this survey is a bit much but the customer service was excellent. BS. Would recommend to my mother. Filing out this survey is a bit much but the customer service was excellent. More
Marty Kendrick is a terrific salesperson. He is easy to work with and no high pressure sales tactics. You won't be disappointed buying a new car from Marty! Comes through as promised. work with and no high pressure sales tactics. You won't be disappointed buying a new car from Marty! Comes through as promised. More
My experience with this dealership was great! I first went to another Toyota dealership closer to home, but the dealership was large and very impersonal. At Toyota and Ford of Greenfield, everyone was so went to another Toyota dealership closer to home, but the dealership was large and very impersonal. At Toyota and Ford of Greenfield, everyone was so friendly and happy to help me. Because it is a small dealership, I was able to meet and shake hands with almost all of the staff, which made it a more personal and comfortable experience. Every employee in the dealership was smiling and seemed excited about their jobs, which was very refreshing. I was in and out, and my car was delivered right to my place of work, which was so convenient since Greenfield is about a 20 minute drive for me. Marty Kendrick helped sell me my car and he was wonderful to work with. He was so friendly and easy to talk to and he seemed just as excited for me as I was to get me into my new Prius. Overall, I cannot say enough good things about this car dealership and my sales consultant Marty Kendrick. And of course, pricing was very reasonable as well. More
Buying my first new car was a pleasure at Toyota of Greenfield. Ryan took his time to answer me and my boyfriend's questions, and was able to work with us in negotiating our trade. Very impressed so Greenfield. Ryan took his time to answer me and my boyfriend's questions, and was able to work with us in negotiating our trade. Very impressed so far, hope that this experience continues to be a good one as time goes by. More
On Sat May 12th my husband and I walked into Toyota of Greenfield to see if we could try out the Toyota 4Runner Limited that was in the lot. I had been looking at it for a few weeks and had decided to ta Greenfield to see if we could try out the Toyota 4Runner Limited that was in the lot. I had been looking at it for a few weeks and had decided to take a test drive and see if I liked it. When we walked through the doors there were several sales people in the building all sitting at their desks and only one looking our way and that was Carol Buker. She was very personable and friendly and was agreeable to us trying out the car. To this day I am very happy that we did deal with Carol and not the others since she knew what she was doing and was so helpful. There was only one other sales person with someone and the rest of your sales people were just sitting at their desks looking out the window or on their computers. We had been out in the lot for sometime before we entered the building and were amazed that not one of those people looking out the window ever came out to talk with us. I drove the car most of the time while my husband drove for a short distance. We were both very much liked the car and its performance and the quality of the car. Carol was so easy to deal with and very knowledgeable about the car. She was able to answer all of my questions so that I was able to understand how certain things worked in the car. since I have a very busy schedule she was able to work around my schedule and have the car ready when I was able to pick it up. I cannot say enough good about Carol. She spent a lot of time with me and helping me to set up some of the equipment in the car to my liking. Thank you Carol and Toyota of Greenfield you have a great employee there!! Just for your information I was in marketing until I retired. More
My uncle went in same week to get a car and he said best sales person yet. So I decided to come and see what they had. Found great selection and helpful staff best place to buy ur next car. Bill labonte bes sales person yet. So I decided to come and see what they had. Found great selection and helpful staff best place to buy ur next car. Bill labonte best and friendliest sales person for cars trucks or anything else u might need for auto sales. More
My husband and I wanted to buy a new car, and Marty Kendrick helped us make it happen at a very affordable price. He was attentive and reasonable to each of our requests. Even though the car we wanted Kendrick helped us make it happen at a very affordable price. He was attentive and reasonable to each of our requests. Even though the car we wanted was not available in the color we wished for, Marty was still able locate a car in another color. We can live with it! Thanks again for your help! More
I had such a wonderful experience at Toyota of Greenfield! Shane Barbato made the selection and purchasing process simple and enjoyable. He went to bat for me and got me a great deal on my trade i Greenfield! Shane Barbato made the selection and purchasing process simple and enjoyable. He went to bat for me and got me a great deal on my trade in! I would highly recommend both the dealership and Shane. More
I was very satisfied with my buying experience at Toyota I was very satisfied with my buying experience at Toyota of Greenfield. There wasn't any pressure and I feel that I was given an excellent trade-va I was very satisfied with my buying experience at Toyota of Greenfield. There wasn't any pressure and I feel that I was given an excellent trade-value towards the purchase of my new vehicle. Shane Barbato knew the products well and was extremely helpful throught the process. I would highly recommend Toyota of Greenfield. More