Toyota Ford of Greenfield
Greenfield, MA
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This has been my second time buying a vehicle from them and I felt very comfortable during the process and that I was being treated fairly, Chris Taylor had made sure all my questions were answered through and I felt very comfortable during the process and that I was being treated fairly, Chris Taylor had made sure all my questions were answered throughout all the process and was very friendly and easy to work with. I had also been in contact with Tim Sullivan who had set me up to come down and arrange for my trade in and he was very quick to respond and reach out to answer any questions I had. Once again another top notch team from start to finish and the sales manager I had worked with went above and beyond to actually be able to transfer some of my remaining extended warranty I had purchased before onto my new car keeping my prices still very low. And the appraisal for my trade in went very smooth and I felt like I had been given a good offer for it. I didn’t think I would’ve been able to buy new and keep my payments low but the excellent work by staff in financing insured I had received the lowest APR and Chris Taylor went over plenty of options for financing which worked out well for me. More
We purchased a new Bronco that had to be ordered from factory. We were kept up to date via internet and it arrived earlier than planned. Mark was ready to answer any questions we had. factory. We were kept up to date via internet and it arrived earlier than planned. Mark was ready to answer any questions we had. More
Shane is great to work with! Makes the process super easy! We’ve traded in multiple cars, and we are always so happy with the experience! easy! We’ve traded in multiple cars, and we are always so happy with the experience! More
It was a pleasure doing business with them. They gave me good options and didn't try to pressure me into anything I didn't want. I would definitely recommend going there. good options and didn't try to pressure me into anything I didn't want. I would definitely recommend going there. More
I ordered a 2021 Ford F150 from the factory. John the Manager at Ford of Greenfield helped me thru the process and kept me up to date with the progress of the order, when it was in build, when it was com Manager at Ford of Greenfield helped me thru the process and kept me up to date with the progress of the order, when it was in build, when it was complete etc. Excellent communicational and customer service! I completed paperwork yesterday at the dealership- easy process by very friendly people. The dealership dropped my car off in my driveway today- overall my best experience at a car dealership AND...i love the truck! More
I purchased a 2020 F250 from Mark at Ford of Greenfield as I was referred there by my father as soon as I walked in the door I was greeted with a smiling face and offered a bottled water. I was immediatel as I was referred there by my father as soon as I walked in the door I was greeted with a smiling face and offered a bottled water. I was immediately helped and was treated like a friend. The experience was stress free and very enjoyable. Mark listened to what I wanted and went above and beyond to find every rebate and deal he could for me. I completed the whole transaction in just a couple hours and left with the keys to my brand new truck. Thank you for such a great experience. I will be a return customer. More
This dealership is top notch! No hassle with the price. They give you the best price the first time. In a world where time is important. Shane Barbato is the best car salesman I’ve had the pleasure to deal They give you the best price the first time. In a world where time is important. Shane Barbato is the best car salesman I’ve had the pleasure to deal with. We have become close friends More
Greg was very helpful. He listened to me carefully, answered my questions and he offered to find the car I wanted from another dealer. He explained the technical aspects of owning a plug in hybrid i answered my questions and he offered to find the car I wanted from another dealer. He explained the technical aspects of owning a plug in hybrid in an easy to understand way and he walked me through the state rebate application. He helped me retrieve forgotten articles in my trade in car and he followed up with calls to insure customer satisfaction. More
This will be my second purchase from this dealership. I feel that they really listen to your needs and work hard to find a vehicle that fits your request. There is no pressure applied and they gave me a go feel that they really listen to your needs and work hard to find a vehicle that fits your request. There is no pressure applied and they gave me a good price on my trade and found some excellent discounts. I am totally happy with everyone at Greenfield Ford. More
I had a 2013 Escape that belonged to my late wife and a 2011 Tundra that was mine. I called to inquire about the possibility of trading in 2 vehicles toward the purchase of one new reliable vehicle. Peop 2011 Tundra that was mine. I called to inquire about the possibility of trading in 2 vehicles toward the purchase of one new reliable vehicle. People at the dealership were very helpful. They made quick work of the trade ins and helped me find a new Escape that seems very nice. I dealt with Mark Caloon and found him to be very pleasant to deal with and he was very professional. He knew the vehicle and helped me a great deal with the purchase. I enjoyed working with him and appreciate his help. For example, when I decided to trade in my truck and plow he came home with me and helped a great deal with the plows mounting in that he pretty much did the job. He knew that I have a very bad back and this was a great help and I think he went above and beyond for me and Toyota Ford of Greenfield. Yours truly, Ken Kippenberger More