Toyota Ford of Greenfield
Greenfield, MA
Filter Reviews by Keyword
By Type
Showing 932 reviews
Marty's efficiency in helping us find a car we liked, explaining all of our various options regarding financing and payment options, preparing paperwork, and so on, really made finalizing a purchase easy explaining all of our various options regarding financing and payment options, preparing paperwork, and so on, really made finalizing a purchase easy and enjoyable. More
Toyota of Greenfield was an amazing place to purchase a car. The staff was extremely helpful and personalable. From the sales guy Michael to the financial person Craig to the final finance person Ryan, eve car. The staff was extremely helpful and personalable. From the sales guy Michael to the financial person Craig to the final finance person Ryan, everyone was honest and completely fair. I would recommend Toyota of Greenfield to anyone looking for a relaxed honest car buying experience. More
Trading in my car, due to high mileage, for another vehicle, was a very positive experience with Marty. I was reluctant to do this, but after conversations with Marty, I felt better informed to make t vehicle, was a very positive experience with Marty. I was reluctant to do this, but after conversations with Marty, I felt better informed to make this decision. We were able to meet a fair price which definitely contributed to my final decision. His professionalism and expertise as a sales consultant made the transaction very smooth and efficient. He was very accomodating to my busy work schedule which I very much appreciated. More
I finally decided I wanted a Prius and called several dealers in the area. After doing some research, I specifically wanted the Prius V. However it seems hard to come by. I test drove a regular Prius an dealers in the area. After doing some research, I specifically wanted the Prius V. However it seems hard to come by. I test drove a regular Prius and liked it, but Marty explained they were only getting one V this month. I seemed resigned to not getting a V but stopped at another dealer who had one (which was already sold). After looking at it, I made up my mind that I definitely wanted the V. Another dealer in the area had one with the expensive option package that I did not want. I called Marty the next day to say I wasn't interested in the regular Prius and would look elsewhere. He immediately offered to find a V for me, and did! It was the color I wanted and had only the options I wanted. It came into the dealership sooner than expected also. The day I went to pick up the car, Marty had said the process of registration could take up to two hours which I was fine with. Due to major problems with my insurance company (who shall remain unnamed but who I normally love), the process took all day. Marty made numerous calls to my insurance company and faxed the documents three times. By the time the insurance papers were returned to Marty, the rest of the process took about 20 minutes! I drove off with an inspection sticker, license plate and a full tank of gas. In the initial search I never felt pressured to lower my expectations and purchase a car other than the one I wanted. While I was waiting Marty gave me a little tutorial on the car which was most helpful. The coffee is good and hot at the dealership and there is a nice place for lunch a short walk away. More
Shane was great, very friendly and helpful. He helped me Pick out a new truck at a great price. I've been in need of A good truck and that is what Shane sold me. I would recommend Shane to anyone who n Pick out a new truck at a great price. I've been in need of A good truck and that is what Shane sold me. I would recommend Shane to anyone who needs a vehicle. Patient and very friendly to me. More
Shane, Craig, and Marty were great. They worked hard to get the exact vehicle we wanted and took into consideration the price range we wanted to stay within. Once the vehicle arrived, a thorough orientati get the exact vehicle we wanted and took into consideration the price range we wanted to stay within. Once the vehicle arrived, a thorough orientation to the vehicle was given and all questions or concerns we had were answered to. Every encounter we had with every person at the dealership was amazing and I would highly recommend this dealership to anyone who is looking for a new vehicle. Thanks again everyone at Toyota Ford of Greenfield. You are wonderful! More
Bill did a great job, fast. We found the car online in the morning, bought it and it was ready to take home that afternoon. He also set up my blue tooth, otherwise, I'm sure I still wouldnt have it set. the morning, bought it and it was ready to take home that afternoon. He also set up my blue tooth, otherwise, I'm sure I still wouldnt have it set. Thank you for a wonderful experience Tom and Barbara Campbell More
This is the second car we have purchased from Ken. We have been very pleased both times with the low pressure approach. In fact in this purchase Ken actually "talked me down" from a car that would h have been very pleased both times with the low pressure approach. In fact in this purchase Ken actually "talked me down" from a car that would have cost me 50% more than the car I purchased. More
This is the second vehicle we've purchased through Mike at this dealership. We go to Mike as friends that trust his experience and hassle free approach. Thanks again we are loving the new car ! at this dealership. We go to Mike as friends that trust his experience and hassle free approach. Thanks again we are loving the new car ! More
Mark was always helpful in comparing different models.He came up with different proposals for many models.He was always profeesional and courteous and kept me informed all the time. came up with different proposals for many models.He was always profeesional and courteous and kept me informed all the time. More