Toyota Ford of Greenfield

What a great bunch of guys to work with! They went out of their way to make our purchasing experience a delight!!! We will definitely do business with Mike again when it’s time to buy another new car. their way to make our purchasing experience a delight!!! We will definitely do business with Mike again when it’s time to buy another new car. More

I have purchased 2 Toyotas an the last 10 years; both at Toyota of Greenfield and both with my favorite salesperson, Michael Dubour. Mike is very friendly, knowledgable and readily available to answer any Toyota of Greenfield and both with my favorite salesperson, Michael Dubour. Mike is very friendly, knowledgable and readily available to answer any questions. I tell everyone I know to see Mike at Toyota of Greenfield! He is outstanding! Thanks very much, Mike! More

I came to this dealership because I have purchased here before and had my cars serviced as well. I found the Sales Reps always treated me with respect and were friendly. Nick Koscinski was particularly th before and had my cars serviced as well. I found the Sales Reps always treated me with respect and were friendly. Nick Koscinski was particularly that way. I found working with Nick easy and he provided an excellent sales experience for me and my wife. There was no quibbling over the deals and rebates that were available and he was quick to honor the USAA certificate I presented. Nick was also skilled in knowing when the deal was made and quick to help us close the purchase. I will recommend Toyota Ford of Greenfield to my friends as well as recommend them seeking out the opportunity to be served by Nick. I feel that both of us got a reasonable deal. More

My experience with Toyota Ford of Greenfield was My experience with Toyota Ford of Greenfield was fantastic as indicated by my rankings. I rated this dealership high because of the excellent servic My experience with Toyota Ford of Greenfield was fantastic as indicated by my rankings. I rated this dealership high because of the excellent service that was provided to me. The sales consultant Mark was very accommodating and found exactly what I was looking for in a new car, and made sure that we got through the paperwork quickly and had the car ready to go on the next day which I wasn't expecting given the trim level I was looking at. I would definitely recommend anyone in the Greenfield/western mass area to check out this dealership because of the quality, service, and the great staff. More

It would be very difficult to give *too* much credit to Mark Caloon. Once again, when we called to say we were "starting to look for a new car...", we ended up with a brand new set of wheels in the yard a Mark Caloon. Once again, when we called to say we were "starting to look for a new car...", we ended up with a brand new set of wheels in the yard about three days later. This has become a consistent pattern over the past twenty years with Mark, and the former Sweeney's Ford; now Ford of Greenfield/Toyota of Greenfield. Mark consistently helps us sort through our needs, and comes up with our best option. Last year it was a brand new Prius, which we still love. This week it was a used car swap and upgrade for our daughter. The older SUV appraisal and trade in was smooth and generous. The choice, prep and processing of the replacement Honda sedan went without a hitch. The only delay was for a couple of days of body work on the Honda, which we were not even expecting. It's now showroom quality, and the loaner car while waiting for the body work and painting meant very little inconvenience, in return for a huge reward! We've been referring friends and family to this dealership for years, and specifically to Mark when possible, and they've all become loyal customers too. The whole staff works together as a team, and we often touch base with several others whenever we stop by to visit. We did our own financing this time, but their financial team has always made it easy and efficient when we've needed their assistance. It's no surprise to us that Mark Caloon is consistently in the top three on their sales team, and he sets the bar for friendliness and efficiency within the sales department. Thanks again, Mark! More

Everyone at Toyota of Greenfield was extremely friendly. Michael was very professional and made me feel very at ease with my purchase. He went out of his way to make my experience wonderful. I would highl Michael was very professional and made me feel very at ease with my purchase. He went out of his way to make my experience wonderful. I would highly recommend Michael and your dealership to family and friends. Connie and Craig were also very helpful during my sale. Congrats to all of you. You made my buying experience easy and relaxing. More

This is the third Prius that I have purchased with the help of salesman Marty Kendrick. Marty made this purchase so quick and easy - I was able to settle the "deal" over the phone. Within hours he had loc help of salesman Marty Kendrick. Marty made this purchase so quick and easy - I was able to settle the "deal" over the phone. Within hours he had located the exact car I wanted from another dealer. Within a day it was delivered and paperwork was signed. I also received a fair deal on my trade in, which made the difference in my decision to buy. Marty is friendly, personable and easy to work with. He has also improved my impression of this dealership over the last few years. Would I go to Marty again? You betcha! More

Such a great car shopping experience! Nick, Ryan and Craig were so helpful and understanding. I got exactly what I wanted for what I wanted and didn't feel pressured or overwhelmed. The guys took great Craig were so helpful and understanding. I got exactly what I wanted for what I wanted and didn't feel pressured or overwhelmed. The guys took great care of me and I'd send anyone looking for a new or used car here. More

Shane was very helpful. He was not pushy. He gave me the information on the car. Let me take the car for a test run. Found a car in the color that I wanted. Allowed me to take that car for a test run the information on the car. Let me take the car for a test run. Found a car in the color that I wanted. Allowed me to take that car for a test run....no time limit and by myself. Gave me the price and told me to think about it ....no pressure. He explained the workings of the car to me , answered my questions, and set up my phone to bluetube. I would recommend him to my friends and relatives. More

I have been thinking about and researching for a replacement for my 99 Explorer for 2 yrs I had little idea what or if I was buying a car when I left home that morning. I was just "looking". Marty replacement for my 99 Explorer for 2 yrs I had little idea what or if I was buying a car when I left home that morning. I was just "looking". Marty was excellant, answered all our questions, allowed us to test drive a couple cars several times and worked with the financial team to bring the final price and payment plan within my expected budget. He was honest and open and at no time did my husband or I feel like we were being pushed into purchasing the vehicle. He worked to make the experience so smooth and painless that we drove out with the car that afternoon . He handled all the paperwork so that my only part was to write the deposit check and call my insurance agent the next day to say I bought a new car. Thank you Marty for all your help. Jackie & Doug More