Toyota Ford of Greenfield

Overall, a great experience. From the minute I walked into the dealership, everyone was very friendly and helpful. Shane was a great to work with. He was extremely knowledgeable and friendly. He spent a into the dealership, everyone was very friendly and helpful. Shane was a great to work with. He was extremely knowledgeable and friendly. He spent a lot of time helping me pick out the perfect vehicle. More

Marty was excellent to work with. He worked hard to get me home with my car quickly. I have bought two cars from Toyota of Greenfield (three if you count my son Chris) and I enjoyed it all three times. I l me home with my car quickly. I have bought two cars from Toyota of Greenfield (three if you count my son Chris) and I enjoyed it all three times. I like the fact that I can take a car out, drive it for a while, take it home and show my spouse and bring it back with no pressure. I love buying cars that way. More

Marty and Ryan showed a postive attitude and kept both eyes on the customer, as well as making sure i knew everything i needed to know. eyes on the customer, as well as making sure i knew everything i needed to know. More

My experience with Toyota of Greenfield was entirely positive. I was purchasing a used Tacoma 4x4 and Nick, the sales consultant, and Craig, the sales manager, were very easy to deal with on both the p positive. I was purchasing a used Tacoma 4x4 and Nick, the sales consultant, and Craig, the sales manager, were very easy to deal with on both the purchase price and the value of the vehicle that I was trading. Both Ryan Campbell and Ryan Deveney were likewise very helpful in connection with the financing of the sale and the transfer of the registration. Finally, the Service Department was very accommodating in getting the truck ready for sale and in performing the requisite Massachusetts state inspection, post sale. Nick was very responsive to my e-mail messages, provided me with the documentation of the truck's prior history and service and kept me apprised of all developments at every stage of the transaction. Overall, this was a very pleasant purchasing experience, from start to finish. More

I was treated in a friendly, respectful, personable and professional manner. Prior to going there, I was dealing with a very large Toyota dealership in Springfield who was playing the numbers game and ste professional manner. Prior to going there, I was dealing with a very large Toyota dealership in Springfield who was playing the numbers game and steering me toward the deal that they wanted to give me instead of listening to what I was looking for. After 2 days of not hearing from them regarding my financing, a friend sent me to Toyota Ford of Greenfield. They took the time to go over my options, purchase or trade, instead of showing me what they wanted me to see. I ended up with a great deal on a new car. They found the exact car I was looking at with the other dealership AND at a much better price. More

Hi my name is Timothy LaFlam. I brought My Mother to this dealership because when I went to see what they had for her, I was greeted by Michael Dubour. He was a great pleasure to deal with. He didn't try to dealership because when I went to see what they had for her, I was greeted by Michael Dubour. He was a great pleasure to deal with. He didn't try to sell us something my mom didn't want, he listened and got her what she wanted. And the reason I'm writing this ,Is to let people know that my experience with Ford of Greenfield was one of the best I've had at a dealership, Treated with respect and honesty. Thank you Mike. My mother loves her new Edge. Thanks again Tim More

I had an excellent experience working with mark. Got what I wanted and the price was just rite. I am happy with my purchase. It was a smooth ride with my purchase. I wanted and the price was just rite. I am happy with my purchase. It was a smooth ride with my purchase. More

I went to two other dealerships before I stopped here. I met with Mike Dubour and he was wonderful to work with. I called him on the phone and told him that I was looking for a 2014 RAV4. I told him the c met with Mike Dubour and he was wonderful to work with. I called him on the phone and told him that I was looking for a 2014 RAV4. I told him the color that I really liked and when I arrived in Greenfield, he had the color that I wanted. I live an hour and fifteen minutes away from Greenfield and I was very happy to see just what I wanted. I stopped in Northampton before I went to Greenfield and I got a price there. I also got a price in Pittsfield. I turned in my car on this one and they gave me a great deal on my trade in as well. I would recommend working with Greenfield Ford/Toyota to anyone that is serious about buying a vehicle. They have a great selection and are wonderful to deal with. More

I still can't believe I am driving a new 2014 car right now from Toyota of Greenfield. Craig Bodenstein had me approved for a new Toyota Corolla within 1 hour of my test drive, and Craig and Carol B right now from Toyota of Greenfield. Craig Bodenstein had me approved for a new Toyota Corolla within 1 hour of my test drive, and Craig and Carol Buker made it possible for me to take delivery of my vehicle within 24 hrs. The process was quick, easy and Carol really had a lot of knowledge about the vehicle and purchase process. She was helpful with any nitpicky questions I had and responded quickly and efficiently to my phone calls. Thank you to the team that made this happen for me, and I have NO DOUBT I will love my Toyota for many years to come! If you are looking for a new or used vehicle, stop by Toyota of Greenfield and see what they can do for you -- You might be as surprised as I was. More

In 2010 my wife, Wanda, and I moved to Northfield, MA. Shortly thereafter we started having our vehicles serviced at Greenfield Toyota. We found the folks in service very friendly, upfront with all servi Shortly thereafter we started having our vehicles serviced at Greenfield Toyota. We found the folks in service very friendly, upfront with all service requirements, and willing to explain what was needed and why. During this time, I met Carol Buker and knew right away that she was the sales person I would want to have when it came time to trade. With my retirement and no longer needing two vehicles, Wanda and I decided that it was time to trade them both in for a new Rav 4. I contacted Carol who was most helpful in directing me throughout the process from using the website to obtain the trade-in values to taking care of the many details associated with the purchase. She went beyond my expectations in every aspect. Wanda has severe arthritis and has difficulty getting around. Carol was most helpful in assisting her and making her comfortable. When it came time to process the paper work, Ryan was very helpful in explaining the various options regarding the loan, warranties, etc.. I wish to thank Carol, Ryan, and all those folks behind the scenes who made the purchase of our new car such a pleasant experience. From now on Greenfield Toyota is our dealership of choice. Clarence E. Tenney More