Toyota Ford of Greenfield
Greenfield, MA
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Every person at the dealership was helpful, knowledgeable, and sincere. From the connection on the internet (Tony), to the sales person he transitioned me to (Mark) to the finance person (Jim), knowledgeable, and sincere. From the connection on the internet (Tony), to the sales person he transitioned me to (Mark) to the finance person (Jim), they were prompt, nice, and made the entire process easy More
Roman, Ryan and Craig were all extremely helpful in guiding us through the process of buying our first brand new truck. As nervous first time buyers, somebody was always available to answer all our que guiding us through the process of buying our first brand new truck. As nervous first time buyers, somebody was always available to answer all our questions. Also we are in love with our new Tacoma! Highly recommend Toyota of Greenfield. More
I was happy with the service itself I felt like the salesman was very appropriate not pushy at all. My only issue I had was not feeling like I received enough for my trade. In research and shopping ar salesman was very appropriate not pushy at all. My only issue I had was not feeling like I received enough for my trade. In research and shopping around, i found the rate it should’ve been higher than offered and they were not even close to lower end of the range. More
I like not being hustled. I used to go into dealers' lots only on Sunday (when most were closed) so I could look around without a salesperson lurching out of the door to ask I used to go into dealers' lots only on Sunday (when most were closed) so I could look around without a salesperson lurching out of the door to ask how they could help me. If I want help, I will ask for it. That said, Chris Taylor is great. He is honest and informed. It was a good experience getting my new Maverick through him. More
Dan Underwood at Ford of Greenfield was excellent throughout the process of ordering my Bronco. He kept me up to date and was quick to modify my order, kept their promise to sell at MSRP as well. Hig throughout the process of ordering my Bronco. He kept me up to date and was quick to modify my order, kept their promise to sell at MSRP as well. Highly recommended! More
Chris Taylor has been my salesman for over three years. He has always been excellent, providing exceptional service, and John the GM and all the team members have been so helpful and supportive with each p He has always been excellent, providing exceptional service, and John the GM and all the team members have been so helpful and supportive with each purchase. I plan on being a customer for a long time to come and highly recommend anyone looking for family-like service to consider purchasing a new or used vehicle. More
We walked into Greenfield Toyota and bought our truck in 1 day. Now, you can't get anyone to answer the phone, and their website has phone numbers to an online grocery service.Once the sale is done Greenfie 1 day. Now, you can't get anyone to answer the phone, and their website has phone numbers to an online grocery service.Once the sale is done Greenfield Toyota is done with you. When you chat with them if they don't like your answers they diconnect the chat. We bought our Tundra at Grenfield Toyota, I guess we'll go another Toyota dealer in our area for our future Toyota needs. More
Best Dealership purchase ever at Toyota of Greenfield. It all Starts with Roman Goretskiy-Product Specialist/Sales who was Amazing to work with. Go see Roman in sales if you need a car or Truck you will It all Starts with Roman Goretskiy-Product Specialist/Sales who was Amazing to work with. Go see Roman in sales if you need a car or Truck you will be Very Glad you picked him. Roman went over and beyond for me with my New 2022 Tacoma and Helped make my Dream Truck a reality. I did add a few options of my choice & Roman made it all happen. My Truck looks and Rides Amazing just like my Salesman Roman was. Roman is a great guy and it was a Pleasure to work with him. First Salesman in all my years who kept his word on everything, No Lies, No hassles and he did follow thru on everything he said in a very timely period. Thanks, Roman from a Very Happy Customer. Very Happy Repeat Customer at Toyota of Greenfield. Big Thank You to Bob Cartelli, Owner of Toyota of Greenfield for Not marking up the MSRP on your Cars and Trucks during this COVID time of more demand then supply that said a lot about your Dealership to me. That helped make my decision to add on Many TRD Accessories an easy one & made me realize this is the Best Car Dealership around. Roman Goretskiy-Product Specialist/Sales was Exceptional to work with and a Great Guy too. I walked in one day and Roman was the First person to ask if I could be helped. It was the Best Salesman Experience in my life with Roman. I am one of the most Picky people you will find with everything and Roman had no problem answering all my Questions and making all those new TRD accessories get added to my New 2022 Tacoma, Truck came in on a Friday at 4:30PM and Monday he called to tell me all the TRD Accessories were installed. WOW that was fast, Roman gets the Job Done and yes it all passed my Picky Test, Everything was Perfect. Anyone ask what kind of Window Wash Fluid is in the Trucks new? I did and Roman did know, All Season it is. I also did not have a Trade in yes keeping my First Purchase 15 yrs ago a 2007 Tacoma from Toyota of Greenfield and Roman made special arrangement to have my New 2022 Truck Delivered to my house, how’s that for Service from my great guy Roman. Everyone I met during this New Truck Purchase at Toyota of Greenfield was Exceptional; from Roman Goretskiy in Sales, to Andy M. the Tech who installed all the add on TRD Accessories nice work Andy, to the Sales Manager and Parts Manager for Very Fair Pricing on all the add on’s, to Jim the Business Manager another great guy. I did feel like I was on the Red Carpet the entire time with all the Pleasant & Honest & Very Good Staff I had the pleasurer to meet and work with on my Dealership experience. Go to Toyota of Greenfield and start by asking for Roman Goretskiy and you will have the Best Car Dealership Experience ever like I did. I can assure you that Roman will make this your Best Dealership Purchase ever like he did for me. Thank You Roman, you represent Toyota of Greenfield with Excellence. Extremely Happy Repeat Customer! More