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Toyota Ford of Greenfield

Greenfield, MA

4.4
932 Reviews

One Main Street

Greenfield, MA

01301

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Showing 932 reviews

August 07, 2022

Every person at the dealership was helpful, knowledgeable, and sincere. From the connection on the internet (Tony), to the sales person he transitioned me to (Mark) to the finance person (Jim), More

by stephsquared2004
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim, Tony, Mark Caloon
May 25, 2022

Roman, Ryan and Craig were all extremely helpful in guiding us through the process of buying our first brand new truck. As nervous first time buyers, somebody was always available to answer all our que More

by JRN121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Goretskiy & Ryan Rourke, Craig Bodenstein
May 22, 2022

I was happy with the service itself I felt like the salesman was very appropriate not pushy at all. My only issue I had was not feeling like I received enough for my trade. In research and shopping ar More

by mnolette21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Underwood & finance guy ( not sure of his name)
April 17, 2022

Nice place to do business, not pushy. Chris was a very knowledgeable sales person, i would highly recommend him. More

by JPRICE476
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
April 16, 2022

Painless leasing process and everything is just the way they said it would be. Friendly staff! More

by Dicktandy33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
April 06, 2022

I like not being hustled. I used to go into dealers' lots only on Sunday (when most were closed) so I could look around without a salesperson lurching out of the door to ask More

by gmlahtinen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
March 13, 2022

Dan Underwood at Ford of Greenfield was excellent throughout the process of ordering my Bronco. He kept me up to date and was quick to modify my order, kept their promise to sell at MSRP as well. Hig More

by Jzera
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson
March 11, 2022

Chris Taylor has been my salesman for over three years. He has always been excellent, providing exceptional service, and John the GM and all the team members have been so helpful and supportive with each p More

by Elise Skibik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Taylor
March 02, 2022

We walked into Greenfield Toyota and bought our truck in 1 day. Now, you can't get anyone to answer the phone, and their website has phone numbers to an online grocery service.Once the sale is done Greenfie More

by Unhappy customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shane Barbato
Mar 03, 2022 -

Toyota Ford of Greenfield responded

Good morning, thank you for your feedback. However, I am surprised by your note. Shane Barbato is one of our top sales people and his customers are given his person cell phone number after every visit. He is meticulous with follow up. Our online chat service is managed by a 3rd party 24 hours a day, so it is troubling that you were not able to get through via chat. Additionally, our number listed on the site 413-773-5455 has been tested routinely and is in working order. My name is Jennifer Weeks & I would be happy to speak with you directly. My extension at the dealership is 413-775-6516. I look forward to speaking with you regarding your confusion. Best, Jenny

February 16, 2022

Best Dealership purchase ever at Toyota of Greenfield. It all Starts with Roman Goretskiy-Product Specialist/Sales who was Amazing to work with. Go see Roman in sales if you need a car or Truck you will More

by Semi-Pro Tacoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Goretskiy, Product Specialist/Sales
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