
Toyota Ford of Greenfield
Greenfield, MA
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Awesome Experience This was the most pleasant vehicle purchase I have ever experienced. The no hassle, no haggle approach to doing business is very appealing to us. Ever This was the most pleasant vehicle purchase I have ever experienced. The no hassle, no haggle approach to doing business is very appealing to us. Everybody we encountered at the dealership was friendly, courteous and professional. If the service department is run with the same philosophy I will definitely make the trip there for service. More
The Total Experience We have always liked to do business locally. After reviewing your dealership, we found an excellent 5 star rating, and decided to see what you had to We have always liked to do business locally. After reviewing your dealership, we found an excellent 5 star rating, and decided to see what you had to offer. Test drove 2 Tacomas. The 1st one was an SR-5, 4 wheel drive automatic. Ride was stiff and not impressive. Every Bump was felt. After owning a Tundra in the past I guess we were spoiled. Shane Barbato had us test drive a Tacoma TRD sports package, manual, and what a difference in the smoothness of the ride. This changed our mind to purchase a Tacoma. After going over cost and terms of purchasing, we decided to lease. What a great lease package. Never had maintenance services covered for the 1st 2 years with any other brand of leased truck or car. The best part about this transaction was there was no Pressure, No bait and Hook, and Shane Barbato was down to earth, and his great sense of Humor was another PLUS! We look forward to staying local, and feel confident in being well taken care of for all our needs. It is so refreshing to find a dealership, with such a nice staff close to home! Sincerely, Donald and Karen Grenier. More
Pleasant Purchase Experience We decided to try a car buying service offed thru USAA where we have been members for 46 years. USAA has a long standing reputation for associating wi We decided to try a car buying service offed thru USAA where we have been members for 46 years. USAA has a long standing reputation for associating with high quality products and business. Toyota of Greenfield participates in the service and was reffed as a nearby dealer. We also had previously purchased a vehicle some years before from this dealership. Mike was very helpful although we did arrive at a very busy period. We decided on our vehicle and completed our transaction with little hassle. Despite an unexpected and uncharacteristic glitch on the part of USAA insurance returning documentation to the dealer in order to obtain new license plates and registration we were able to pick up our new Camry as planned the next afternoon. Mike took the time to explain operation of the new features.. We are pleased with both the process and the price of our purchase. More
Great Sales Rep I would like to say thank you to Shane Barbado for all the work he did to get in me into my new vehicle. Everything went quickly and smoothly. Shane I would like to say thank you to Shane Barbado for all the work he did to get in me into my new vehicle. Everything went quickly and smoothly. Shane is a great asset to this dealership. I look forward dealing with him again in the future when my wife is in the market for a new vehicle. Shane goes above and beyond any sales person i have ever dealt with. Thank you for everything. More
Best Dealership !!!!!!!! The entire experience was fantastic. Everyone was very friendly and helpful. Craig guided me through the process step by step and answered all of The entire experience was fantastic. Everyone was very friendly and helpful. Craig guided me through the process step by step and answered all of my questions in a friendly, honest, and caring manner. Ryan guided me through the maintenance and other paperwork in a professional and patient manner. Carol couldn't have been more helpful. She showed me how all the features of the car worked which wasn't easy for her I'm sure because I'm not very computer literate. She was so patient and really wanted me to understand how to work everything before I headed home. She also gave me her phone number and made me feel very free to call her with any additional questions or concerns. This really is a top notch dealership and I'm grateful for the experience. Sincerely, Jill A Jones More
tundra I always go to mike for all my car purchases he always goes the extra mile for what wanted he even located the truck I wanted on his day off Thanks I always go to mike for all my car purchases he always goes the extra mile for what wanted he even located the truck I wanted on his day off Thanks Again More
Excellent Experience This is my second experience in purchasing a new vehicle from Toyota of Greenfield in the last year. Both the car and the truck were found with the pa This is my second experience in purchasing a new vehicle from Toyota of Greenfield in the last year. Both the car and the truck were found with the packages wanted by doing a search. Friendly, courteous, and warm was the attitude; with keen eye on the bottom line. Thank you for two good vehicle purchasing experiences. More
Great Our experience purchasing the Toyota Prius C with Nick Koscinski was great. He was very friendly and helpful. He answered all of our questions abou Our experience purchasing the Toyota Prius C with Nick Koscinski was great. He was very friendly and helpful. He answered all of our questions about the Prius C did a great job helping us with the purchase. We use the Toyota Ford of Greenfield dealership for service of our Toyota Matrix and were happy to be able to buy the Prius C from them also. More
Shane was great, friendly and funny...the first finance manager I spoke with was a little bit aggressive but Shane was pleasant........my car is very nice was great, friendly and funny...the first finance manager I spoke with was a little bit aggressive but Shane was pleasant........my car is very nice More
Awesome Over all great experience dealing with Marty and Ryan was awesome. Their attention to detail as well as knowledge of the process was excellent and we Over all great experience dealing with Marty and Ryan was awesome. Their attention to detail as well as knowledge of the process was excellent and we would recommend them to anyone looking for a new or used auto. My wife and I had some issues with our own credit union in securing financing and their patients in the situation was great. More