Toyota Ford of Greenfield

Lease of Corolla We turned in our lease for a new one and couldn't be more pleased with the service and the new Corolla we are enjoying, thanks to Shane's diligence an We turned in our lease for a new one and couldn't be more pleased with the service and the new Corolla we are enjoying, thanks to Shane's diligence and courtesy! We would never consider going anywhere else for a car. More

Turning a stressful decision into pleasant experience In the past I financed cars from different dealership and in both situations the dealership talked me into a large car payment. My experience here wa In the past I financed cars from different dealership and in both situations the dealership talked me into a large car payment. My experience here was entirely different about three years ago I walked into Toyota of Greenfield looking to buy a car out right(cash) after a lengthy conversation with one of the Sales reps he said "save a little more so you can buy the car you want instead of getting a car because you have too." So I took his advice saved more money and bought a new older car out-right. He didn't pressure me into financing a vehicle I could afford he HEARD what I was saying and understood what I wanted. Two and a-half years later our family needed a second vehicle, we knew right away where we were going, b/c our first experience went so well we went back. This time I felt like the whole sales department including the manager worked together to get us what we wanted. Especially our totally AMAZING sales man Shane Barbato!! More

Fabulous experience Shane Barbato took great care of me. He found the perfect Tacoma. The color I wanted and exactly all the essentials I wanted in a small truck. I am Shane Barbato took great care of me. He found the perfect Tacoma. The color I wanted and exactly all the essentials I wanted in a small truck. I am truly satisfied with the way it drives and all the amenities. More

Excellent Experience I was looking for a small SUV and Shane helped me in every way possible to get me into a SUV and make the price work for me. He was friendly easy goin I was looking for a small SUV and Shane helped me in every way possible to get me into a SUV and make the price work for me. He was friendly easy going and made the whole experience fun instead of stressful. I highly recommend Shane to any of my family of friends when car shopping! More

Outstanding Customer Service from start to finish Ford and Toyota should be very proud to have a dealership like this to represent them the best new car purchase I have ever had. Ford and Toyota should be very proud to have a dealership like this to represent them the best new car purchase I have ever had. More

Why buy just one? I came in looking for a Ford Focus and a Ford Fusion as my wife and I were both ready to replace our current rides. I built a profile for a Focus on I came in looking for a Ford Focus and a Ford Fusion as my wife and I were both ready to replace our current rides. I built a profile for a Focus on TrueCar and Greenfield was one of the several area dealerships that responded within minutes of a possible match. When I arrived, I was greeted pleasantly and informed Nick that I was looking for two vehicles, not the one that he was made aware of through TrueCar. He showed me the Focus he had as a match and while I was test driving it, he located a Fusion that met my wife's specs. When it came time to get through the inevitable paperwork a car purchase entails the dealership once again came through with flying colors. Ryan was able to complete all the necessary loan applications for both vehicles and was very helpful in all aspects of the transaction. The organization has an excellent customer service focus and everyone we dealt with was sure to ask if everything was in order and if they could help in any way. I have had reasonably good luck in dealing with car purchases in the past, but Nick and Greenfield Ford have set teh bar very high and exceeded the experiences I have ever had before. I will definitely look to purchase cars here in the future and I would recommend them to anyone I know who is in the market. As I have not had any work performed on these cars, I did not rate the quality of the service department. Through my brief interaction with them, they were pleasant and professional and I have every confidence that when they perform service on my vehicle, I will be satisfied. More

Best auto purcahse process of my life so far My wife and I had spent about a year researching this auto purchase. Once we nailed it down to a Toyota Rav4 we started contacting dealers in the We My wife and I had spent about a year researching this auto purchase. Once we nailed it down to a Toyota Rav4 we started contacting dealers in the Western MA. area. Through visiting, emailing and phone conversations the dealers were dropping like flies. We just got bad feelings at them. Then we called Greenfield Toyota the furthest from where we live. From that first call till we drove away with our new Rav4 we felt at ease with no pressure and a very pleasant atmosphere. Mike was so cool, to the point he said just for the fun of it what are all the options you would like, so we told him everything and he went to work. He got us all options we had hoped to get and at a price we were very happy with. More

A refreshing change in buying a new car. Our sales person was Shane Barbato. After visiting several other dealers that were rude or left you waiting for a response on a cars availability an Our sales person was Shane Barbato. After visiting several other dealers that were rude or left you waiting for a response on a cars availability and not hearing back. We found a similar car here and made the trip to check out the car. Shane had the car waiting for me and was very friendly. He made our car buying experience very easy and took the time to go over all the options and functions with my wife. Will be going back to see Shane when I am ready for my next truck. More

Great personal service and honest dealer. I had a great experience working with Nick. He knew his product well and gave me a very fair price for the car I was looking for, to buy for my sister I had a great experience working with Nick. He knew his product well and gave me a very fair price for the car I was looking for, to buy for my sister. Nick was always available and willing to answer any questions that I had . Great guy, Great experience, Great dealership, I will buy here again in a heartbeat. Toyota Motors in fortunate to be represented by a dealership with such high integrity and honesty. Dr. Babb/Bracey More

Nick gave me a great experience in buying my new Corolla! Nick is the car salesman you always hope you will have, but rarely seem to find. He is knowledgeable and professional and he listens carefully to what Nick is the car salesman you always hope you will have, but rarely seem to find. He is knowledgeable and professional and he listens carefully to what you may be looking for in a new car. He was quick to locate exactly the car I was looking for, even though he did not have it on his lot. I like to buy locally, but the last two times I went to buy a new Corolla my experience at Toyota of Greenfield turned me away, first to Wilbraham in 1985 and then to Keene in 2001. Not this time! I knew as soon as I met him that I wanted to buy my new car this time from Nick. He gave as good or better a price than I found in Northampton and Keene. He did not try to pressure me in any way and was thoroughly polite. Perhaps best of all, I felt I could trust him to do right by me. I strongly encourage anyone looking to buy a new Toyota or Ford to contact Nick at Toyota/Ford of Greenfield. He's the best! More