Toyota Ford of Greenfield

Updating my experience after a month I purchased my truck about a month ago . I feel my recent experience may be helpful to other consumers. I have noticed the steering in my recently pur I purchased my truck about a month ago . I feel my recent experience may be helpful to other consumers. I have noticed the steering in my recently purchased truck to be quite loose feeling, today I brought the truck in for an alignment and they found as I suspected that there were three front end steering parts with very significant amounts of play.These items wear over time and did not wear out in the 500 miles sense my purchase. The steering parts are a item checked as part of our state required inspection. In my case Toyota of greenfield so graciously got my vehicle inspected at their facility. Seems like a conflict of interest. Their interest was suited by having my vehicle pass inspection. Unfortunately my family was put at risk due to lack of a proper inspection. I also was sold a warranty that does not happen to cover these parts.One month in and I am fixing my truck out in the driveway.In the future I would not rely on the dealer to tell me my truck is safe. More

On time delivery I got the car I wanted, in the timeframe I needed. Shane was helpful and didn't try to make me change my mind about the color when it was difficult I got the car I wanted, in the timeframe I needed. Shane was helpful and didn't try to make me change my mind about the color when it was difficult to track down. More

Very good. Awesome people After all the trouble we had, they made things right. The staff and Owner are top notch, and really care for us. We appreciate everything they did fo After all the trouble we had, they made things right. The staff and Owner are top notch, and really care for us. We appreciate everything they did for us through the trying times. I cant wait to see when they have their new building up. Thamks again guys. We'll be coming back to you for our next vehicle!! More

Great dealership! Found them as an add on Facebook and was very pleased that I did! Great experience and I found a great price on a new truck and on my trade! Found them as an add on Facebook and was very pleased that I did! Great experience and I found a great price on a new truck and on my trade! More

An excellent car buying experience I was looking to upgrade my Camry and had the pleasure of working with Shane Barbato. He made the whole experience simple, fast and fair. I wanted a I was looking to upgrade my Camry and had the pleasure of working with Shane Barbato. He made the whole experience simple, fast and fair. I wanted a particular color and Shane hunted high and low to ensure he found the exact car I wanted within my price range. He did all of the work and when he located the vehicle I wanted, we scheduled an appointment and I was riding home in my new car about an hour later. Shane is by far the best car salesman I have ever encountered. Interested in only making me happy with my new purchase - he more than delivered. My whole experience was excellent and easy. He has a customer for life! In addition, Ryan, the Finance Manager, was knowledgeable and friendly which made the financial part of the purchase just as enjoyable and simple. I can't thank then enough for valuing my time and finding me the best value for my money. Thank you!! More

Carol, Very good sales rep great Fusion hybrid Carol was knowledgeable about the Ford Fusion Hybrid. She was able to describe the necessary safety features as well as new technology and designs. Sh Carol was knowledgeable about the Ford Fusion Hybrid. She was able to describe the necessary safety features as well as new technology and designs. She was just as knowledgeable about the Toyota Camry. More

The best experience I was in an accident and had very little time to find another vehicle and Shane Barbato was the only salesman that was able to help. This was the seco I was in an accident and had very little time to find another vehicle and Shane Barbato was the only salesman that was able to help. This was the second time Shane has been able to help me when no one else could. More

Shane Barbato was fantastic!! Shane was the ultimate in customer service! He was kind, understanding, and did everything possible to accommodate my needs and desires. He never pr Shane was the ultimate in customer service! He was kind, understanding, and did everything possible to accommodate my needs and desires. He never pressured me in any way, and was just a normal, "down-to-earth" person that you could enjoy spending time with. He anticipated my needs and went out of his way to help before he was even asked. I can't say enough things about how comfortable he made me feel at the dealership -down to a tour of the new service area and meeting the service manager. If he ever needs a reference, he can feel free to call me. Toyota is lucky to have him on board! I'm thrilled with my Prius! More

Easy Purchase Process Second Vehicle bought at Toyota/Ford of Greenfield. Shane was friendly, no B/S, straight forward. They met my expectations and sold me the vehicle I Second Vehicle bought at Toyota/Ford of Greenfield. Shane was friendly, no B/S, straight forward. They met my expectations and sold me the vehicle I wanted at a fair price. Recommend Shane and Toyota/Ford of Greenfield to any interested car/truck buyers. More

Awesome Experience. Low pressure and great staff. Felt very welcome and enjoyed my entire experience. Everything was explained and didn't feel rushed at all. Thanks ag Low pressure and great staff. Felt very welcome and enjoyed my entire experience. Everything was explained and didn't feel rushed at all. Thanks again! More