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Toyota Ford of Greenfield

Greenfield, MA

4.4
932 Reviews

One Main Street

Greenfield, MA

01301

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Showing 932 reviews

June 03, 2016

Quick, easy, great price Mark Caloon and Nick Koscinski were a great team to work with. They beat two other dealerships on the price, were clear and up-front about what fees More

by LauraM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Caloon, Nick Koscinski
Jun 06, 2016 -

Toyota Ford of Greenfield responded

Laura, thank you so much for taking the time to share your positive experience with us! We pride ourselves on our excellent customer service and are pleased to hear you received that standard of service. Mark and Nick are huge assets to our team and we'll be sure to share your comments with them. We appreciate your business and look forward to working with you in the future! Best, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455

May 11, 2016

Used Toyota Prius C Purchase March 2016 I had a very good experience at Toyota of Greenfield, MA. I called them because I was looking for a particular used vehicle and I saw they had one. More

by mbrushway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
May 12, 2016 -

Toyota Ford of Greenfield responded

What an enjoyable review to read! It is reassuring to know Shane provided you with a hassle-free and great shopping experience. Toyota of Greenfield’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any additional questions or concerns. Best, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455

May 06, 2016

Positive Second car that we bought from this dealership. Very positive experience. Very easy to negotiate with. Shane Barbato was very thorough and respon More

by Deputyx3
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
May 09, 2016 -

Toyota Ford of Greenfield responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Shane was able to meet your needs. At Ford of Greenfield, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455

April 28, 2016

Fair price and excellent customer service Shane Barbato and Carol Buker met and exceeded all my expectations in my search for a new RAV4. They were both very friendly and knowledgeable about More

by KATHLEEN J GIBBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bodenstein and Tony Quiterio were very helpful also. Excellent employees Toyota Ford of Greenfield is lucky to have them., Carol Buker, Shane Barbato
Apr 29, 2016 -

Toyota Ford of Greenfield responded

Kathleen, thank you so much for this great review and star rating! I am pleased to hear that Shane and Carol were able to exceed your expectations and earn your business. We work very hard to provide each of our customers with knowledgeable and pressure-free service and it's good to hear that our team was able to show you what Ford of Greenfield is all about. Check us out on Facebook for access to our exclusive monthly specials! Regards, Craig Bodenstein cbodenstein@toyotaofgreenfield.com (413) 773-5455

April 27, 2016

Used truck purchase Searching for a vehicle, I found their website to be very good. Upon making the trip to then see some vehicles in person. I was treated with good serv More

by BK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
Apr 28, 2016 -

Toyota Ford of Greenfield responded

Your fantastic review was quite a refreshing read! I am happy our sales team provided you with pressure-free and well-informed customer service. At Ford of Greenfield, we always strive to provide the utmost in quality and customer satisfaction. Please find us on Facebook. You'll find the latest exclusive specials offered only to our likers! Regards, Craig Bodenstein cbodenstein@toyotaofgreenfield.com (413) 773-5455

April 22, 2016

Excellent Salesman, Sales Team & Experience Shane Barbato is a pleasure to deal with. He was always very gracious whether we were dealing with him in person or over the phone. All conversation More

by Ed & Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Boddenstein & Tony Quiterio , Shane Barbato, Matthew McGuire
Apr 25, 2016 -

Toyota Ford of Greenfield responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are very happy to hear that Shayne, Craig, Matt and Tony could help get you set up with the perfect new car for you. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. If there is anything more we can do for you please feel free to come back and see us any time! Take care. Regards, Craig Bodenstein cbodenstein@toyotaofgreenfield.com

April 10, 2016

Excellent low pressure, helpful sales experience Shane Barbato, my Sales Consultant, went the extra mile to make sure I got the vehicle I wanted, at the price I wanted to pay and got me lower financi More

by joe d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
Apr 11, 2016 -

Toyota Ford of Greenfield responded

Thanks so much for taking the time to write this review, Joe! At Ford of Greenfield, we are determined to deliver detail-oriented, pressure-free, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Find us on Facebook; we offer exclusive specials for our likers. Best, Craig Bodenstein cbodenstein@toyotaofgreenfield.com (413) 773-5455

March 28, 2016

Pleasent and professional people This is our third vehicle purchased through Carol Buker and as I told her she is not only our best sales rep but she is a friend. Each time we come he More

by peg1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Buker, Matthew McGuire
March 17, 2016

thanks shane! Where do I start. Dealing with Shane is always a pleasure. Hes a great guy and there honestly is not a rating system high enough for the guy. Hes hone More

by natecheney2293
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
Mar 25, 2016 -

Toyota Ford of Greenfield responded

It was a pleasure to read about your third car buying experience at Toyota of Greenfield. Congratulations on your new purchase! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Shane was able to provide you with such a pleasure and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look very forward to seeing you again in the future! Warm Regards, Craig Bodenstein - cbodenstein@toyotaofgreenfield.com (413) 773-5455

March 07, 2016

Honest, fast and very pleasant. Strongly reccomend this dealer. Shane was an absolute pleasure to deal with, Top shelf!! I will never purchase a new Toyota anywhere but Toyota of G More

by Don Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbato, Shane, Shane Barbato, Matthew McGuire, Service Department
Mar 10, 2016 -

Toyota Ford of Greenfield responded

Thank you for this terrific feedback and for your recommendation. Shane is a valuable member of our team and he will be grateful to read your nice comments. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Jeff Holmberg - General Manager - 413.773.5455 - jholmberg@fathers-sons.com

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