
Toyota Ford of Greenfield
Greenfield, MA
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We are completely satisfied with our experience. We discussed all possibilities with Shane, thinking of buying, considered leasing, considered a newer used car, all of which were discussed with enthu We discussed all possibilities with Shane, thinking of buying, considered leasing, considered a newer used car, all of which were discussed with enthusiasm. He is skillful with people, we never felt pressured, and left feeling very positive about our choice. We have bought at this dealership before in spite of living close to other Toyota Dealerships, equally as happy this time. We highly recommend it. More
Great job Shane This is the 4 vehicle I got from Shane he's a great guy treats you like family and dose what ever he can to help you he won't sugar coat it he tells y This is the 4 vehicle I got from Shane he's a great guy treats you like family and dose what ever he can to help you he won't sugar coat it he tells you the truth serious and funny at the same time makes the hole process fly by More
Efficient! very good experience! The drop off and pick up couldn't have gone more smoothly. It was simply some recall work but Toyota of Greenfield made the expe very good experience! The drop off and pick up couldn't have gone more smoothly. It was simply some recall work but Toyota of Greenfield made the experience very pleasant without any pressure for more work than I needed for the car. More
Charging an additional $600 when buying leased vehicle My 84 year old mother went in to purchase the vehicle she leased for 2 years. Toyota Ford of Greenfield added on an extra $600 to the purchase price My 84 year old mother went in to purchase the vehicle she leased for 2 years. Toyota Ford of Greenfield added on an extra $600 to the purchase price of the vehicle. They said it was in her signed agreement that if she were to purchase at the end of the lease, she'd have to pay the $600. It wasn't in the agreement we read over. We called Toyota Headquarters and just purchased the vehicle from them. We saved the dishonest $600 charge and also saved on the additional fees since we just did the registration ourselves. The men in the "glass offices" just stayed behind their computers and looked out at us (my mother and me), but wouldn't even return a smile. They had the young worker go back and forth between us & had him deliver the message that we'd have to pay the extra $600 to purchase the leased vehicle (after making us sit and wait a ridiculous amount of time). He was also told to try to get us in a new leased vehicle which we said countless times we weren't interested. More
Awesome!!!!! My husband and I called one hour before we got there to take a look at a used car we saw on their web site. Told Shane Barbado that we would be on our My husband and I called one hour before we got there to take a look at a used car we saw on their web site. Told Shane Barbado that we would be on our way to check it out. Right as we arrived we got a very warm welcome. And the used car was already gassed up and ready for a test drive. The time we spent there was fun. Crazy, because normally buying a car from a dealership can get you pretty anxious. We had good laughs, not only with Shane but with Craig Bodenstein and Tony in the financial department. Shane made our time fly by with his diligence, insight and humor. We are certain our car buying experience couldn't have gone any smoother. Without a doubt we will be back to get Shane's help in purchasing our vehicles in the future. Thank you again to the whole crew who helped at Toyota Ford of Greenfield Sales! More
Professional and courteous service. Friendly - enthusiastic service. Dies the research and calls you back when they say they will. Share relevant stories. Purchasing rubber mats for the Friendly - enthusiastic service. Dies the research and calls you back when they say they will. Share relevant stories. Purchasing rubber mats for the interior of my 2013 Prius. More
Unbelievable Serivce This is the 4th vehicle I have purchased from Toyota of Greenfield. Shane went above and beyond to make sure I was getting my dream truck and that eve This is the 4th vehicle I have purchased from Toyota of Greenfield. Shane went above and beyond to make sure I was getting my dream truck and that every tiny detail was gone over with a fine tooth comb. He exceeded all of my expectations when it comes to purchasing a vehicle. Not only did he take great care of me, but he has now become a household name among my children who were also wowed by Shane and his amazing personality. He is simply adorable, friendly and charismatic! I would never even think of purchasing a vehicle elsewhere. More
Changing airbag I had a good service in toyota greenfield. It was on time. They finished their work in time. I recommend you to use the Toyota greenfield service. Tha I had a good service in toyota greenfield. It was on time. They finished their work in time. I recommend you to use the Toyota greenfield service. Thank you for your service. More
Outstanding Salesmanship Shane was respectful, warm & extremely helpful, a very low key approach that absolutely sealed our decision to buy from Toyota of Greenfield. We were Shane was respectful, warm & extremely helpful, a very low key approach that absolutely sealed our decision to buy from Toyota of Greenfield. We were truly dreading the process of negotiating a new car purchase, but both Shane and Tony made it a painless process. More
Nice friendly staff Like the people that work at the Greenfield toyta garage. Especially Carol Buker in the sales department have purchased 4 cars from Carol in the pas Like the people that work at the Greenfield toyta garage. Especially Carol Buker in the sales department have purchased 4 cars from Carol in the past 12 years More