Back

Toyota Ford of Greenfield

Greenfield, MA

4.4
932 Reviews

One Main Street

Greenfield, MA

01301

Directions

By Type

Showing 932 reviews

May 08, 2018

Excellent service! Everyone is super kind and helpful, I live on Cape and drive 2hrs every time my car needs something just because I love these guys and their service. More

by Kodabodo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato
May 22, 2018 -

Toyota Ford of Greenfield responded

Shane is absolutely terrific! Thank you so much for taking the time to review Toyota of Greenfield. We love our team and it is so nice to hear that our customers agree! Looking forward to seeing you next time!

May 04, 2018

Issues Resolved Having ordered a custom made vehicle in September 2017 and not receiving until the last day of April 2018, I was not pleased. It became a monthly to More

by debmjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, John; General Manager, Tim, Mark Caloon
May 22, 2018 -

Toyota Ford of Greenfield responded

Thank you for your review! As with any business, sometimes things don't always run smoothly, but we will always do everything we can to make it right. We appreciate your patience and hope to earn your business again in the future.

May 01, 2018

Very Happy Easy going, I didnt feel pressured. I would recommend Ford of Greenfield and Josh Draghe. I am very happy with my purchase. Very knowledgeable and fri More

by jason925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Potter, and Ray in finance , Josh Draghe
May 23, 2018 -

Toyota Ford of Greenfield responded

Thank you, Jason! Our employees are truly our best asset! Thank you for taking the time to review our dealership and we look forward to seeing you next time!

April 30, 2018

Just what I Wanted I was exceptionally pleased with the manner my purchase was handled. Josh D. listened to my description of what I was looking for and guided me throug More

by Captain Transit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Kasuda, Josh Draghe
May 23, 2018 -

Toyota Ford of Greenfield responded

We are so pleased you had a positive experience at Ford of Greenfield! Josh is an exceptional person and knowledgeable salesman. Looking forward to assisting you with your car buying needs in the future!

April 26, 2018

F-250 I would recommend Ford of Greenfield and Josh Draghe to everyone as he was very helpful in finding the truck I was looking for. In fact the truck he l More

by craigf68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Draghe
May 23, 2018 -

Toyota Ford of Greenfield responded

Congratulations on your F-250! We are thrilled you had a great experience. Josh is an exceptional salesman and we are so lucky to have him at Ford of Greenfield.

April 02, 2018

Easy Going I bought a new F350, and it was a pleasure doing business with Shane and Craig. I felt no pressure from either one, they just wanted to get me the tr More

by Richard Brook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Barbato, Craig Bodenstein
May 23, 2018 -

Toyota Ford of Greenfield responded

Congratulations on your new F350! Such a great truck! Shane and Craig are exceptionally knowledgeable, friendly and fair. We are so proud to call them our colleagues! Thank you for taking the time to write a review and we look forward to seeing you next time you're in store!

March 29, 2018

Great Experience Typically I hate buying vehicles, but from Mark its different. You don't walk away feeling like you got a bad deal. I'll be buying vehicles from them More

by Ryan K Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caloon
Mar 30, 2018 -

Toyota Ford of Greenfield responded

Ryan, thank you for your review and thank you for your continued business! Mark is such an asset to our team! We're so happy to hear this!

March 25, 2018

Pleasurable experience Mark Caloon was a pleasure to do business with. He was professional and went out of his way to find the best deal for the type of vehicle we wanted. More

by thomas olanyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Caloon
Mar 26, 2018 -

Toyota Ford of Greenfield responded

We are so pleased to hear you had an excellent experience with Mark. He has been a fantastic member of our team for many years! We are concerned to hear about your dissatisfaction with service, though. According to our records, there actually was a complimentary oil change issued with your purchase. Is it possible there was a miscommunication? Please let us know how we can further assist, and we look forward to seeing you in for service!

March 23, 2018

Always great service at Toyota of Greenfield I always get professional service at Toyota of Greenfield. They take good care of me and my truck. I appreciate the courtesy and professionalism. Tim More

by X
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Smith-LaClaire, Service Department
Mar 23, 2018 -

Toyota Ford of Greenfield responded

Thank you so much for your review! We are so happy that Tim provides a great experience for you every time!

March 02, 2018

The salesman took a fatherly approach to training me The salesman was exceptional. He took a fatherly approach to training me on apple play which is ford's way of connecting to my phone. It doubles as a More

by fabford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Corcoran
Mar 02, 2018 -

Toyota Ford of Greenfield responded

Thank you so much for letting us know that Greg did an excellent job! I'm so glad to hear that he helped you with Apple CarPlay and made the process easy for you!

...
15
...