Toyota Ford of Greenfield
Greenfield, MA
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Very nice Very Polite, very considerate of my time, pleasure to work with, tried very hard to stay within my budget, and made it painless to deliver across s Very Polite, very considerate of my time, pleasure to work with, tried very hard to stay within my budget, and made it painless to deliver across state line. More
Excellent place to purchase or lease a car. Salesperson, Roman Goretskiy, truly cared about finding me a new car that suited my needs. I am 100% satisfied with his support of my endeavor and the Salesperson, Roman Goretskiy, truly cared about finding me a new car that suited my needs. I am 100% satisfied with his support of my endeavor and the 2019 Ford Escape I ended up leasing. The prices at Greenfield Ford can't be beaten and rest assure I looked around before I ended leasing mine at their location. I appreciate Greg Corcoran who greeted me with a friendly smile and hello at the door. I also appreciate Tony and Craig, that doubled check all the rebates that they could afford me, which brought the price down by hundreds of dollars compared to the surrounding other dealerships. The best yet, I love the way I feel in my new Ford Escape. Thank you, Ford of Greenfield! More
Excellent and easy to deal with Recently purchased a new F150. Walked in and was assisted immediately by salesman who listened to my list of "wants" and identified a vehicle schedule Recently purchased a new F150. Walked in and was assisted immediately by salesman who listened to my list of "wants" and identified a vehicle scheduled to be delivered to the dealership in the very near future that fit my requirements closely. Negotiating price and additional options was easy and there were no pressure tactics used by salesman or business agent who processed the final paperwork. Only less than optimal aspect of transaction was long wait time to see business agent to process the formal paperwork. More
New (used) 2018 Fusion Titanium AWD Came in to look at a nice used Fusion Titanium AWD that had my wife's eye. She drives a Toyota Rav4 Adventure and wasn't as comfortable in my 2017 Fu Came in to look at a nice used Fusion Titanium AWD that had my wife's eye. She drives a Toyota Rav4 Adventure and wasn't as comfortable in my 2017 Fusion SE. She loves leather seats, sunroof and the extra power of the turbo - reminds us of our 2002 Pontiac Bonneville SSEI w/supercharger but the FUsion has better gas mileage. So now she's torn between to very nice vehicles and I also have AWD for winter use More
Nice People, Nice Car I was treated with respect and professionalism, and actually enjoyed an experience I'd dreaded. I came home pleased and excited about my new car. I was treated with respect and professionalism, and actually enjoyed an experience I'd dreaded. I came home pleased and excited about my new car. More
Very happy with my experience I was very impressed and pleased with sales department at Ford of Greenfield! Very professional and helpful. We had a smooth transaction with no speed I was very impressed and pleased with sales department at Ford of Greenfield! Very professional and helpful. We had a smooth transaction with no speed bumps! I love my new Superduty! More
New Vehicle Purchase We recently completed the purchase of our third vehicle from Toyota Ford of Greenfield. We had dealt with Carl previously and were happy to work with We recently completed the purchase of our third vehicle from Toyota Ford of Greenfield. We had dealt with Carl previously and were happy to work with him again. He was knowledgeable, responsive, and willing to do everything in his power to ensure that we were able to get the vehicle we wanted. We look forward to working with him when the time comes for our next vehicle. More
Great Buying Experience Greg Corcoran and the sales (and service) team at this dealership were great at helping me through the buying and pickup process for my new Camry Hybr Greg Corcoran and the sales (and service) team at this dealership were great at helping me through the buying and pickup process for my new Camry Hybrid. I had researched the car I wanted but they did not have one like it on the lot. So Greg easily moved to building the car with Toyota and working with me on the features and options I wanted. I knew what I was willing to pay (based on web research) and we quickly came to a fair price. The build and delivery process took about 5 weeks (very reasonable) and he kept me informed at key steps along the way. Picking up the car was easy, He was very informative about the features and the steps to transferring my subscriptions. There was one glitch in not accounting for my deposit but by the time I caught it, the dealership had already also caught it and my refund was delivered quickly (within 24 hours). Some car dealers and salespeople can be pushy about price and unwanted features (before or after the build). They offered some post build options which I did not want and they accepted my declination without continuing. Low key, efficient and effective, fairness and attentiveness to the buyer's experience. More
Typical shady sales tactics that we all hear about. So I test dove two vehicle's here on a Saturday and made a decision on one of the vehicle's. I left and returned back to the dealership within the hou So I test dove two vehicle's here on a Saturday and made a decision on one of the vehicle's. I left and returned back to the dealership within the hour and requested to put a deposit down on the vehicle that I wanted to purchase. The sales person stated that it was not fair to the other "salesman" as it could block a potential sale and stated that they don't take deposits. Not the norm but went with it, and an appointment was set for Monday afternoon, which was confirmed via the sale person calling to confirm Monday mid morning. Well I leave work early have all my affairs in order in regards to go forward with the sale and I receive a call from the sales person "I have some bad news...the vehicle just sold". Now I'm only 8 minutes away from the dealer after driving approximately 50 miles to get there on time sharp. So now he/she wants to push a lease over the phone...which I respectfully declined. After two messages were left for the manager or dealership owner to contact me, a call back was made by a manager and it turns out the vehicle was "sold" earlier in the week...but it was ok to have other potential buyers test driving a vehicle that someone already bought. If the new "owner" only knew that! After listening to his excuses and trying to get me back for another sale with "discounts" off for the trouble it has caused, again no thank you. So folks when you hear one of their sales person's giving the recited song and dance as to how they are different than all the area dealer's and they take great pride for this award and that award... ya, smile and walk away. If they could give "negative awards" to this dealership...they would have won fair and square. More
New car purchase David and Teddy both were awesome. Very knowledgable, personable and were able to answer all my questions so I could make the right choice for my need David and Teddy both were awesome. Very knowledgable, personable and were able to answer all my questions so I could make the right choice for my needs. More