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Toyota Direct - Service Center

Columbus, OH

4.2
768 Reviews

768 Reviews of Toyota Direct - Service Center

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January 19, 2025

I asked them to rotate the tires and check the air in all four. The tires got rotated, but the one that was originally 5 psi lower than the others was still 5 psi low. Very disappointing. More

by prgrimes54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Nice facility provides great service honest about needed maintenance. Service consultant provided timely service and accommodated my concerns. More

by bjb7462
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

We have bought three vehicles from Toyota Direct. We have been very satisfied with our purchases and the service. More

by daviddscott83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Since moving to the area 10 years ago, we decided to return to Toyota Direct which had been our place to have our car maintenance done in the early 1990’s when living west of the city. For the past 10 More

by rlt.mbt1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

So far, so good. They finished in a timely manner, and to the best of my knowledge, the service was completed as promised. More

by jdf3703
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rufus Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Canfora
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

Good service, upfront and honest, prompt and professional, your car is in good hands with the service team More

by todd.abens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Randy and Jonathan always me good advice regarding service! They take the effort to get to the bottom of all my car issues. More

by danny.p.oconnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
January 14, 2025

Always the best. I would recommend Toyota Direct to anyone and everyone. They treat you like family. More

by jrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Thank you for the great work, it took a little longer than I expected but the team was sweet. More

by Currie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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