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Toyota Direct
Columbus, OH
1,335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,335 reviews
April 03, 2025
Service was performed in an efficient and timely manner. The service representative was professional and plesant. The service representative was professional and plesant. More
by hevans3
Verified CustomerEmployees Worked With
April 03, 2025
It was a nice experience. Quinton was vey nice and through. Brandon did a nice job as well. Quinton was vey nice and through. Brandon did a nice job as well. More
by mr.ed
Employees Worked With
April 03, 2025
Was always greeted with a smile. Always helpful in anything I requested. Speedy and polite and very knowledgeable about their products. Always helpful in anything I requested. Speedy and polite and very knowledgeable about their products. More
by Bear
April 02, 2025
Great experience, Fast and easy, was treated with the up most respect. I love my Land Cruiser!! most respect. I love my Land Cruiser!! More
by rhondadevault953
April 02, 2025
This was better than Twitter Toyota sawmill! ! This was an awesome. This an awesome experience ! This was an awesome. This an awesome experience More
by mkalone88
Employees Worked With
April 01, 2025
Sales associate I worked with was a little pushy, like he was trying to sell something really fast, but eventually slowed down and was willing to work with me and my pops who was on the phone Sales manager was trying to sell something really fast, but eventually slowed down and was willing to work with me and my pops who was on the phone Sales manager was wonderful to talk to, was pretty understanding that buying a car shouldn’t cost you your daily routine and was willing to work with me and we got to an agreement More
by troy.c.baughman
April 01, 2025
Great service. Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? Chris Grossman is always helpful and fabulous. HOWEVER, the day after my $1500+ service, I received a coupon for $150 off services. Really? More
by peghollenback
Employees Worked With
March 30, 2025
Chris Grossman is always helpful in explaining what needs to be done, how to do it and what it costs. He's the best! to be done, how to do it and what it costs. He's the best! More
by sandi.t74
Employees Worked With
March 30, 2025
My salesman was very respectful of me and I appreciate it. There were no forceful sales tactics or tricks. He let me do a test drive by myself and that's a huge plus. The sales manager gave me an unexp it. There were no forceful sales tactics or tricks. He let me do a test drive by myself and that's a huge plus. The sales manager gave me an unexpected gift and a compliment on my appearance and that was very much appreciated. More
by Curtis Darling
