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Toyota Direct
Columbus, OH
2,076 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,076 reviews
November 01, 2025
Overall, I was very satisfied — I got the deal I was looking for. I’ve been a Toyota customer for over 10 years. looking for. I’ve been a Toyota customer for over 10 years. More
by akazempour
Verified Customer
October 31, 2025
Everything went great. Cliff made me feel welcomed and taken care of. Thank you for the popcorn and slushy. Cliff made me feel welcomed and taken care of. Thank you for the popcorn and slushy. More
by karkeyes1
Employees Worked With
October 30, 2025
Isatou was great. Very friendly, very attentive and she kept me up to date on the status of my vehicle. Thank you! Very friendly, very attentive and she kept me up to date on the status of my vehicle. Thank you! More
by samger2
Employees Worked With
October 29, 2025
The facility is always clean. The staff is always friendly and helpful. The time it takes for service is on spot to the estimate provided. The staff is always friendly and helpful. The time it takes for service is on spot to the estimate provided. More
by apachedan01
Employees Worked With
Lily Keibler-Robinson
October 29, 2025
Clean facility. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. Nice professional caring staff. Comfortable environment. Keep you posted on updates. Thank you. More
by camofemale0511
October 29, 2025
Sal went above and beyond what any sales associate has ever done. He was great to work with. ever done. He was great to work with. More
by kristin_light
October 27, 2025
Service was great. Ron was professional kind full of enthusiasm and knowledge. I appreciate the quality of care I received. Thank you Toyota Ron was professional kind full of enthusiasm and knowledge. I appreciate the quality of care I received. Thank you Toyota More
by tammykblack
Employees Worked With
Ronald S
October 26, 2025
The service coordinator led me to believe I was getting a new starter when in fact they put a remanufactured starter in. I am not happy with the coordinator. new starter when in fact they put a remanufactured starter in. I am not happy with the coordinator. More
by tremaly
Employees Worked With
Tony the service Coordinator
October 25, 2025
Every one was very friendly and answered all my concerns and questions, I do not remember who Tom was and questions, I do not remember who Tom was More
by monicasmith1938
Employees Worked With
