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Toyota Direct
Columbus, OH
1,138 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,138 reviews
December 21, 2024
Trusted maintenance and service department. I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so muc I’ve owned my 4runner for 23 years now and have been to various dealerships, service centers, and maintenance shops some were good others not so much. The maintenance and service here has been fantastic hence the reason I keep returning for over 10 years for work that is more than I want to do as a DIY kind of guy. They do the work right the first time and don’t cut corners. They are diligent about looking for other areas of the vehicle and helping me understand preventative maintenance vs reach maintenance (breakdowns that will cost more). More
by JMH
December 21, 2024
Chris Grossman is a trusted advisor and takes great care of me and my vehicles. of me and my vehicles. More
by lgriffin820
Verified CustomerEmployees Worked With
December 21, 2024
Excellent knowledge in taking care of me my car maintenance and alignment. He knew Already I had a extended warranty on my maintenance plan and used it. maintenance and alignment. He knew Already I had a extended warranty on my maintenance plan and used it. More
by CoJoLowe
Employees Worked With
December 21, 2024
Thank You Toyota Direct and Toyota for the service. I appreciate you all. Merry Christmas and Happy New year 2025! Vinod I appreciate you all. Merry Christmas and Happy New year 2025! Vinod More
by Vinod
Employees Worked With
December 21, 2024
Islam and his team was great at helping us! We really appreciate the smooth transition We really appreciate the smooth transition More
by thuy202026
December 20, 2024
Fadi did a fantastic job explaining the vehicle features and setting up all of technology features. This is my 6th Toyota from this dealership and the service every time is world class. and setting up all of technology features. This is my 6th Toyota from this dealership and the service every time is world class. More
by markludwig7844
December 20, 2024
I have an older Toyota and have been using Toyota direct for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would for my service for 7 years. I always work with Joey and she always greets me with a smile. She is very knowledgable when it comes to Toyotas. I would recommend her to anyone. Thanks Joey for always making me a priority. More
by Lee
Employees Worked With
December 20, 2024
Quinton Stewart is an excellent sales person. Very professional. Honest & replied to questions quickly & was not your typical pushy guy which i very much appreciated. KEEP IT UP QUINTON ! Very professional. Honest & replied to questions quickly & was not your typical pushy guy which i very much appreciated. KEEP IT UP QUINTON ! More
by wilmer0
Employees Worked With
Quinton Steward
December 20, 2024
Always going above and beyond helping with any concerns and issues, would recommend anyone to her. and issues, would recommend anyone to her. More
by duncan_dunny
