Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota Direct
Columbus, OH
1,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,334 reviews
Verified Customer
April 29, 2025
I been a customer for 8 yrs, but I don’t get services that I deserve on my car. So sad. that I deserve on my car. So sad. More
by tilachanacharya
Employees Worked With
April 29, 2025
The inspection was detailed finding potential water pump need replacing. J.J. Always does a great job with our cars. need replacing. J.J. Always does a great job with our cars. More
by gwilkinson303
Employees Worked With
April 28, 2025
Good service and communication. Customer waiting room has comfy shares and hot coffee for customers. Customer waiting room has comfy shares and hot coffee for customers. More
by brian_kessler
Employees Worked With
April 28, 2025
Great , service, very professional, knowledgeable, was very fast no wait time answered all guestions, satisfied customer service. Thank you . very fast no wait time answered all guestions, satisfied customer service. Thank you . More
by ttpprotectiveservices
Employees Worked With
April 25, 2025
I didn’t visit toyota and did not have a visit scheduled. Yet they seem to think I was there. They are technologically not with it. scheduled. Yet they seem to think I was there. They are technologically not with it. More
by bjfeeney1
Employees Worked With
Didn’t work with any of them though they say I did
April 24, 2025
Well, the sales floor was a little dated, need something to improve the mood of buying a vehicle...the salesman was green but tried very hard. Lack of product knowledge. Financing paperwork was wrong two ti to improve the mood of buying a vehicle...the salesman was green but tried very hard. Lack of product knowledge. Financing paperwork was wrong two times, process could've been a lot quicker. No pop corn in the pop corn machine but the grape squishy made up for it.. More
by kcrockett1
April 24, 2025
Excellent work done explain everything before you leave and I recommend everyone want to buy a car need to go Toyota Direct and I recommend everyone want to buy a car need to go Toyota Direct More
by ahaji5
April 24, 2025
Clifford explained what my car needed and provided me an estimate. Service was excellent. Waiting area clean. estimate. Service was excellent. Waiting area clean. More
by sheppe1
Employees Worked With
