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Toyota Carlsbad

Carlsbad, CA

3.5
796 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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796 Reviews of Toyota Carlsbad

September 15, 2016

Best I ever exsperienced Don't change a thing🤓 The exsperienced was fantastic although if I were to chafe one thing it would be shuttle back to pick up car after servi More

by HD Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrol "Brown Sugar" Noah she can expkain
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! Don't you worry, we won't change a thing! ;) It is so wonderful to hear about your experience! Brown Sugar, is that a new employee I haven't met yet!!?? I'll have to get the story behind that! ;) Thank you for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 15, 2016

Excellent service and superior customer service We were seen at our appointed time and our customer representative, Sal Lua, could not have been any nicer. It is always a pleasure to deal with him. More

by Rav4auto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua
Sep 16, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for giving Sal a shout-out! It's wonderful to hear about your visit! See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 14, 2016

Mark Hashimi is awesome! My family has known Mark for over 5 years and he has always been so friendly, kind, and helpful! His positive energy is so contagious it always makes More

by Jd.cui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hashimi
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your loyalty to Toyota Carlsbad and to Mark Hashimi! He is definitely the life of the party! Enjoy your new ride! See you soon! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 14, 2016

Great, as always They always have great service, customer service, and it is extremely convenient and trustworthy. Worth the hour drive from Riverside County. I Recomm More

by SabriLittleRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate you taking that drive to visit us! Your recommendation is the best compliment you can give! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 13, 2016

90000 Maintenance Service was promptly done. Service Manager Sandra Rabie was efficient and knew her stuff. She communicated and followed-up on the comments I made abou More

by Toyotafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations on 90000 miles!! :) Great to hear your experience with Sandra was an efficient one. See you in 5,000! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

Tacoma recall upgrade They called me on a Tuesday saying the parts needed for the recall arrived and made an appointment for Saturday. I dropped off the truck at 0800 and More

by John Lugue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, John! Thank you for sharing your feedback! I'm glad we took care of your recall and got you back on the road safely! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

15,000-mile checkpup Check-in was very fast; everyone very cordial. Found nail in one tire that I agreed to have repaired. Courtesy car wash terrible--especially windshi More

by flowergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, there! I just had a nail in my tire too!! Such a bummer! Glad to hear we were able to repair it for you! Please contact me directly, I'd like to hear more about your car wash! Thank you for your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

The only place to go I was treated very well and like a valued customer. Thank you to Kevin Laird for helping me and having my car repaired within 48 hours. Your service w More

by Karen Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Great to hear your car was back to you and running as it should be! Kevin is one of the best and works hard to get you back in your car! Thanks for sharing your experience! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

Treated very well. Service was completed quickly Service completed in timely fashion. Everyone I came in contact with was friendly. Service center is clean and well maintained. Would recommend to a More

by 2015Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Great to hear! Your recommendation is the best way to compliment us! Thank you so much! See you for your next service visit! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 11, 2016

Excellent customer service Great service, drop off car did all recalls and recommended service. Car returned as promised. Recommendations where excellent. Very happy with More

by cupiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! I'm glad to hear you had an excellent experience! Thank you for sharing with our on-line community! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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