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Toyota Carlsbad

Carlsbad, CA

3.4
790 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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790 Reviews of Toyota Carlsbad

September 12, 2016

The only place to go I was treated very well and like a valued customer. Thank you to Kevin Laird for helping me and having my car repaired within 48 hours. Your service w More

by Karen Alvarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Great to hear your car was back to you and running as it should be! Kevin is one of the best and works hard to get you back in your car! Thanks for sharing your experience! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

Treated very well. Service was completed quickly Service completed in timely fashion. Everyone I came in contact with was friendly. Service center is clean and well maintained. Would recommend to a More

by 2015Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Great to hear! Your recommendation is the best way to compliment us! Thank you so much! See you for your next service visit! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

Tacoma recall upgrade They called me on a Tuesday saying the parts needed for the recall arrived and made an appointment for Saturday. I dropped off the truck at 0800 and More

by John Lugue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, John! Thank you for sharing your feedback! I'm glad we took care of your recall and got you back on the road safely! Have a great week! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 11, 2016

Excellent customer service Great service, drop off car did all recalls and recommended service. Car returned as promised. Recommendations where excellent. Very happy with More

by cupiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! I'm glad to hear you had an excellent experience! Thank you for sharing with our on-line community! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 11, 2016

The Best! As a customer of Toyota Carlsbad for many years, I went in for a routine $70 oil change that unexpectedly became a $700 repair. My wonderful service More

by lizardb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Oh, my! $700.00 is quite a bit of difference from $70.00! I am very pleased to hear Molly did what she does best and work with you on the pricing! I'm happy to hear you are back on the road with no worries! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 11, 2016

Pleasant experience as before Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, More

by rogata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review! We do appreciate you taking time out of your day and letting us know how your experience was! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Friendly staff and fast service The service was done much faster than I expected. The staff was friendly and my service coordinator took the time to walk with me 100 yards so I could More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony + Greeter inside
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! It is so great to hear about your experience with our Service Center! Thank you for sharing! I'm sure Tony didn't mind the walk to get your phone! ;) Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Top Toyota Service in San Diego County Dave Ramsted is the best service rep I have ever dealt with,he is very knowledgeable and does not push us needed servicemen the customer More

by Bald eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramsted
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much giving our very own Dave Ramsted a shout-out!! We appreciate you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Toyota Carlsbad Rocks! Check in is always quick and thorough in preparation for the scheduled service. The services to be rendered are reviewed thoroughly with your agent. A More

by Elduende52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! What a rockin' review!! Thank you! It's awesome to hear that you thoroughly enjoy our Service Center! We are here for you and want to provide you with the best service from start to finish, as you described! Thank you so much and we will see you again! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Amazing experience every time!! Been going here for years for both sales and service. Always a great experience. We are treated with respect and feel that Toy C'bad really goes the e More

by Julie in Escondido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstead
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for choosing Toyota Carlsbad for the past few years! That means the world to us! We are so happy to provide you with loving care and friendly service! That's what we are all about! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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