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Toyota Carlsbad

Carlsbad, CA

3.2
789 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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789 Reviews of Toyota Carlsbad

September 10, 2016

Always courteous From arrival to check out all of the employees are friendly and helpful. Love the free car washes. Always have confidence repairs will be done properl More

by Alaskabear 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne Hyatt
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! We love that you love our complimentary car washes! That is just a small thank you for choosing to service your vehicle with us! ;) See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

Toyota of Carlsbad I love Toyota of Carlsbad. I have been purchasing cars from them for over 20 years. I have purchased and leased close to 10 cars with them. They have More

by Vick9990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Lagudis, Duff Joy, Louis Winsser
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for continued patronage! That is absolutely the best compliment we can receive! You are right, all of us here at Toyota Carlsbad do care! I am so pleased you feel the love!! :) See you next time, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

Best customer service ever! After few years of my awful (virtually non existent experience) at Toyota Northbrook, IL - this place bid my all expectation!!! I never knew I can ha More

by Kristina Guzikova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! I'm sorry to hear about your past experiences with another Toyota Service Center. I do love what you shared with our Google+ Community about your experience here! We are a relaxed friendly environment and truly want you to feel like you are home while waiting for your service. You are more than welcome to come hang out with us! We are always up for good conversation! See you in about 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

I pressured, helpful, and friendly service Went in for an oil change and tire rotation on. My 16 year old Tacoma. They were very receptive to the simple service and showed very friendly and acc More

by Shuebox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! Sounds like you already take very good care of your sixteen-year-old Tacoma! That's great! I'm so pleased you are happy with our Service Center and will continue to visit us! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

Recall Service My car has had several recalls performed at this service center. The staff has always been courteous, helpful, and friendly. The morning shuttle ser More

by Ducky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Dolan
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience! I'm glad to hear we got you to work on time! That is always a plus!! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

Great Service, friendly helpful people! This is the first time having service done here. Peter was great and very personable and the rest of the team were very friendly and helpful. My c More

by russellcaringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your feedback! Sorry to hear we ran a little over time. When it comes to maintenance on your vehicle we never want to rush! Thank you for being so understanding and we do look forward to seeing you on your next service visit! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 08, 2016

Pre Buy Inspection Service writer Jeff was excellent at explaining what would be done in the inspection and the issues that were found. He was very friendly and profess More

by Tizzy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff
Sep 08, 2016 -

Toyota Carlsbad responded

Hi there, Thank you for sharing your experience with Jeff! Glad to hear he answered your questions! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 08, 2016

excellent dealer excellent sales experience will return to this dealer for any future purchases .thank you Toyota Carlsbad .would recommend dealer to anyone looking f More

by ajawanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex,alma
Sep 08, 2016 -

Toyota Carlsbad responded

Hi there, Thank you so much for your kind words! We appreciate your recommendations! Congratulations on your new purchase! Snap a pic and share on our Facebook page! Enjoy your new ride! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 08, 2016

90,000 mile check up I am very satisfied with my service as always. I am always happy with the service. I have recommended Toyota to several of my friends. More

by Lucille Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 09, 2016 -

Toyota Carlsbad responded

Hi! 90,000 miles! That is awesome! Continue with your regular maintenance and you'll get another 90,000 miles out of your Toyota! :) Thank you so much for your review! Have a great weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 08, 2016

Recall service Went in for second half of oil consumption recall and they helped me even without an appointment they called earlier than expected and gave me a free More

by Shawnsmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! Sounds like everything went well with your oil consumption! That's great! Thanks for sharing your experience with us! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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