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Toyota Carlsbad

Carlsbad, CA

3.5
796 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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796 Reviews of Toyota Carlsbad

September 11, 2016

The Best! As a customer of Toyota Carlsbad for many years, I went in for a routine $70 oil change that unexpectedly became a $700 repair. My wonderful service More

by lizardb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Oh, my! $700.00 is quite a bit of difference from $70.00! I am very pleased to hear Molly did what she does best and work with you on the pricing! I'm happy to hear you are back on the road with no worries! Thank you for choosing Toyota Carlsbad! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 11, 2016

Pleasant experience as before Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, efficient, friendly service. Fast, More

by rogata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ordonez
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your review! We do appreciate you taking time out of your day and letting us know how your experience was! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Always courteous From arrival to check out all of the employees are friendly and helpful. Love the free car washes. Always have confidence repairs will be done properl More

by Alaskabear 47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinne Hyatt
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! We love that you love our complimentary car washes! That is just a small thank you for choosing to service your vehicle with us! ;) See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Friendly staff and fast service The service was done much faster than I expected. The staff was friendly and my service coordinator took the time to walk with me 100 yards so I could More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony + Greeter inside
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! It is so great to hear about your experience with our Service Center! Thank you for sharing! I'm sure Tony didn't mind the walk to get your phone! ;) Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Top Toyota Service in San Diego County Dave Ramsted is the best service rep I have ever dealt with,he is very knowledgeable and does not push us needed servicemen the customer More

by Bald eagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramsted
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much giving our very own Dave Ramsted a shout-out!! We appreciate you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Toyota Carlsbad Rocks! Check in is always quick and thorough in preparation for the scheduled service. The services to be rendered are reviewed thoroughly with your agent. A More

by Elduende52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! What a rockin' review!! Thank you! It's awesome to hear that you thoroughly enjoy our Service Center! We are here for you and want to provide you with the best service from start to finish, as you described! Thank you so much and we will see you again! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Amazing experience every time!! Been going here for years for both sales and service. Always a great experience. We are treated with respect and feel that Toy C'bad really goes the e More

by Julie in Escondido
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstead
Sep 12, 2016 -

Toyota Carlsbad responded

Hi! Thank you so much for choosing Toyota Carlsbad for the past few years! That means the world to us! We are so happy to provide you with loving care and friendly service! That's what we are all about! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 10, 2016

Wonderful buying experience! Everyone was very friendly, and Roy made the purchase of our new Scion easy and pleasant. We would recommend Toyota Carlsbad to friends and family. More

by Jcirillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Mumma & Stacy
Sep 12, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations! Scions will be hard to find soon! I'm sure you will hold on to your for many years to come! Great choice! Roy is awesome! I'll be sure to share your review with him today! Happy motoring! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

I pressured, helpful, and friendly service Went in for an oil change and tire rotation on. My 16 year old Tacoma. They were very receptive to the simple service and showed very friendly and acc More

by Shuebox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! Sounds like you already take very good care of your sixteen-year-old Tacoma! That's great! I'm so pleased you are happy with our Service Center and will continue to visit us! Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 09, 2016

Recall Service My car has had several recalls performed at this service center. The staff has always been courteous, helpful, and friendly. The morning shuttle ser More

by Ducky
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul Dolan
Sep 09, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your experience! I'm glad to hear we got you to work on time! That is always a plus!! :) Enjoy your weekend, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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