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Toyota Carlsbad

Carlsbad, CA

3.4
790 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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790 Reviews of Toyota Carlsbad

September 16, 2016

Routine maintenance David Ramstad is a great professional and I enjoy working with him - I have worked with David for many years and the service has been resolved. More

by Another Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ramstad
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! Your loyalty to David is very much appreciated! Thank you for choosing Toyota Carlsbad as your service center! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 16, 2016

Prius service at Toyota Carlsbad I had a Low Engine Oil pressure light come on. I took it into the dealership. As always, I was greeted with a smile. Kevin Laird, was so nice and frie More

by RD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
September 16, 2016

Great Customer service I have been to the service department twice and each time I was treated nicely. I really like the customer service Toyota has, top notch. More

by Kittygirl03
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Glover
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for choosing to service your vehicle here at Toyota Carlsbad Service Center! It is great to hear about your experience! I'm sure your third visit will be just as fabulous! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 15, 2016

Fast, efficient and friendly This was my first service visit. My experience was better than expected. My service advisor Sandra was superb. Everyone went out of their way to cr More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra R.
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! Welcome to Toyota Carlsbad Service Center! Your first visit sounds like it was an amazing one! Thank you for choosing us, be sure to book your next visit with Sandra! It's great to have a go-to person at your Service Center! Enjoy the rest of your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 15, 2016

Best I ever exsperienced Don't change a thing🤓 The exsperienced was fantastic although if I were to chafe one thing it would be shuttle back to pick up car after servi More

by HD Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carrol "Brown Sugar" Noah she can expkain
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! Don't you worry, we won't change a thing! ;) It is so wonderful to hear about your experience! Brown Sugar, is that a new employee I haven't met yet!!?? I'll have to get the story behind that! ;) Thank you for sharing! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 15, 2016

Excellent service and superior customer service We were seen at our appointed time and our customer representative, Sal Lua, could not have been any nicer. It is always a pleasure to deal with him. More

by Rav4auto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua
Sep 16, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for giving Sal a shout-out! It's wonderful to hear about your visit! See you in 5,000 miles! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 14, 2016

Mark Hashimi is awesome! My family has known Mark for over 5 years and he has always been so friendly, kind, and helpful! His positive energy is so contagious it always makes More

by Jd.cui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hashimi
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for your loyalty to Toyota Carlsbad and to Mark Hashimi! He is definitely the life of the party! Enjoy your new ride! See you soon! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 14, 2016

Great, as always They always have great service, customer service, and it is extremely convenient and trustworthy. Worth the hour drive from Riverside County. I Recomm More

by SabriLittleRed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Sep 15, 2016 -

Toyota Carlsbad responded

Hi, there! We appreciate you taking that drive to visit us! Your recommendation is the best compliment you can give! Thank you! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 13, 2016

90000 Maintenance Service was promptly done. Service Manager Sandra Rabie was efficient and knew her stuff. She communicated and followed-up on the comments I made abou More

by Toyotafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, there! Congratulations on 90000 miles!! :) Great to hear your experience with Sandra was an efficient one. See you in 5,000! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 12, 2016

15,000-mile checkpup Check-in was very fast; everyone very cordial. Found nail in one tire that I agreed to have repaired. Courtesy car wash terrible--especially windshi More

by flowergirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 13, 2016 -

Toyota Carlsbad responded

Hi, there! I just had a nail in my tire too!! Such a bummer! Glad to hear we were able to repair it for you! Please contact me directly, I'd like to hear more about your car wash! Thank you for your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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