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Toyota Carlsbad

Carlsbad, CA

3.5
791 Reviews

5424 Paseo Del Norte

Carlsbad, CA

92008

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791 Reviews of Toyota Carlsbad

September 20, 2016

very fast and good service I had very good experience work with Carlsbad Toyota service. Everything were very fast and good quality work. But I didn't have wash my car. More

by kosta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
larissa Bennett
Sep 20, 2016 -

Toyota Carlsbad responded

Hi, there! So great to hear from you! If you ever want us to wash your car, just let me know! I'd be happy to send you a wash certificate! :) Thank you for sharing your feedback, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 20, 2016

Fanatastic car buying experience! I can't thank Toyota of Carlsbad enough for the amazing service they provided me. It was well worth the drive from Sacramento to my old home, Carlsbad More

by cliffmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Vargas & Tim Stamatelaky
Sep 21, 2016 -

Toyota Carlsbad responded

Welcome home! Thank you so much choosing that 8-hour road trip to come visit us! You are amazing!!! I know it was Ivan's pleasure to be able to assist in getting you in a 2017 Camry SE! You will just love it!! Al Vargas is very detailed oriented! I'm sure you left here feeling confident with using all the new bells in whistles in your new Camry! We can't thank you enough for choosing Toyota Carlsbad! Please send us some photos!! Happy motoring, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 20, 2016

Spectacular service! !!!!!!!! I purchased a 2016 RAV4. This was my first 5000 mile Toyota Care. I loved the personalized service. I was in and out ...... And on my way before I k More

by Rav4loveit
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Wiegenstein and Tyron Hennig
Sep 21, 2016 -

Toyota Carlsbad responded

Hi! Great to hear! Nothing getting in and out and enjoying the rest of you day! We appreciate your feedback and look forward to seeing you in another 5,000! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795 Read less

September 19, 2016

Quick and efficient Dropped my car off at the dealership and within an hour it was done. The employees here are extremely warm and sincere. Always bring my car to Carlsba More

by Lysiannep
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony O., Tee Nop
Sep 19, 2016 -

Toyota Carlsbad responded

Hello, We appreciate you taking the drive to us! Thank you! Fast service is always a plus! Great to hear you were in and out within an hour! See you next time! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 19, 2016

30k service Will H. did an excellent job at informing me of all the requirements of the 30k service. The service was done on time with a followup call from Will More

by DarrenR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Higgins
Sep 19, 2016 -

Toyota Carlsbad responded

Hello, Great to hear about your experience with Will! Thanks for sharing! Will looks forward to seeing you at your next scheduled maintenance! Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 19, 2016

It's a big center So it's tough to get that personalized experience. Sandra Rabie was wonderful to check in, and very very friendly. My biggest issue is that I've had More

by Hallie Thompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you for your kind words about Sandra! We appreciate your feedback and I'd like to get more information regarding your visit. Please contact me directly, I'd like to help. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 18, 2016

"The Best Service Writer/Person-Dave Ramstad" The only reason I go to Toyota Carlsbad is because of Dave Ramstad. He is honest and Sincere. He is there to make sure my car is serviced properly. I More

by ChargerDave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! Thank you so much for sharing your feedback with Dave Ramstad! I am glad you have a go-to person for your service needs! I would like to know more about your experience with our Sales team. Please contact me directly at your earliest convenience. Thank you, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 18, 2016

Very good service process Service provided by Toyota of Carlsbad is excellent. The appointment can be done online and you get drop off to local places. The service advisor keep More

by GKinsanmarcos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! We are all about convenience! From setting an on-line appointment to dropping you off by our shuttle service and keeping you informed, we will take care of you! Thank you for your feedback! Enjoy your week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 17, 2016

Excellent Service Avisor Fantastic Service Advisor. Salvador Lua Beer 462 He went above and beyond in providing info to insure repairs we provided. Thank You for your More

by Prius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salvador Lua Beer 462
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! I agree, Sal is pretty fantastic!! Sal has excellent communication skills! You are his top priority! Sal thanks you for your 5-Star review! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

September 17, 2016

Has always been a nice experience Molly Martin is my service person and she is always attentive to my needs. I usually wait while my car is being serviced and she comes over periodica More

by lucitcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Molly Martin
Sep 19, 2016 -

Toyota Carlsbad responded

Hi, there! I am so happy to hear you enjoy our waiting area and take advantage of what we have to offer! I'm all about shopping early for the holidays myself, a card, stocking stuffers, great items to pick up while you're waiting for your car! It's awesome to hear about the relationship you have with Molly! We did make some changes to our website and that is why you no longer see faces. Feel free to continue to email Molly direct or call our us at (760) 585-4451 and request Molly! We appreciate your feedback and your loyalty! Have a great week, Vanessa Clark Customer Relations Manager vclark@toyotacarlsbad.com 760-918-3795

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