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Toyota Carlsbad Parts & Service
Carlsbad, CA
915 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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915 Reviews of Toyota Carlsbad Parts & Service
July 10, 2019
Everyone I came in contact with was very helpfu and cheerful I was refered by my neighbor. All staff I encountered was cheerful and very helpful. Mr.Laird took special care to insure a great experience. Gre I was refered by my neighbor. All staff I encountered was cheerful and very helpful. Mr.Laird took special care to insure a great experience. Great teamwork! Recall service was the reason for my visit More
by Dog, hehind the wheel.
Employees Worked With
Mr. LAIRD
July 05, 2019
Highlander All employees did a fantastic job explaining everything as well as confirming what was completed for my services. I am quite satisfied it was all take All employees did a fantastic job explaining everything as well as confirming what was completed for my services. I am quite satisfied it was all taken care of, in addition to the alignment which I'm told by Allen was needed. Another great service call. Thank you! More
by dougster
Employees Worked With
Allen Marquez , Amber Morris
June 26, 2019
First Visit - Two Thumbs Up! 👍🏼👍🏼 Great customer service from the minute I pulled in to the minute I drove my car away. Only negative feedback is that Toyota charges their customers fo Great customer service from the minute I pulled in to the minute I drove my car away. Only negative feedback is that Toyota charges their customers for a loaner car. More
by Ford with a Toyota
Employees Worked With
Kim Robinson, Mitch
June 21, 2019
Scheduled servicing Everyone (service attendant, greeters, and cashiers) was very friendly, and the service attendant listened carefully to my questions and concerns. He Everyone (service attendant, greeters, and cashiers) was very friendly, and the service attendant listened carefully to my questions and concerns. He then explained my options regarding timing and cost. This service was completed at the exact time specified, and my car was waiting for me after I paid the cashier. More
by HWservice
Employees Worked With
Antonio
June 21, 2019
Great Service, in a timely manner & fair priced! Great service, in a timely manner and fair priced! Minimal service that showed a needed greater service that was completed quickly and was fair priced Great service, in a timely manner and fair priced! Minimal service that showed a needed greater service that was completed quickly and was fair priced ... again. I am a happy and pleased customer! More
by Toyota Car Guy June 2019
Employees Worked With
Antonio Santos
June 14, 2019
Great Service Professional and courteous staff at Toyota Carlsbad. From the service department to the staff at Ed Lloyd’s Detail, I have nothing but good things to Professional and courteous staff at Toyota Carlsbad. From the service department to the staff at Ed Lloyd’s Detail, I have nothing but good things to say about my experience and my car is always taken care of. Thanks!!! More
by NW1920
Employees Worked With
Kief , Amber Morris
June 06, 2019
Very professional everything outstanding !!! Every time I come in for service I am treated like royalty everything first class everything outstanding great customer service keep up the good work Every time I come in for service I am treated like royalty everything first class everything outstanding great customer service keep up the good work it’s a pleasure doing business with you!!! More
by IGM
Employees Worked With
Jennifer. Service department
June 04, 2019
stated they would charge a set rate to diagnose Then they called after I dropped car off and wanted to charge an extra $350 to diagnose. Shady practices. Since they couldn't diagnose at the stated Then they called after I dropped car off and wanted to charge an extra $350 to diagnose. Shady practices. Since they couldn't diagnose at the stated price I picked up my car and they still charged me $50 for nothing. Complained to manager, he didn't not care. He offered no apology, no solution. More
by shogun
Employees Worked With
Marley
May 31, 2019
New car purchase It was a pleasant experience. Jose took the time to find us the car we wanted from another dealership. I’m glad we waited since it’s the only car we w It was a pleasant experience. Jose took the time to find us the car we wanted from another dealership. I’m glad we waited since it’s the only car we were interested in plus it was the right color. Thanks Jose! More
by Backinthedays1
Employees Worked With
Jose
May 29, 2019
Excellent service. Excellent service ,Tom Grasser,my service Advisor,He is really professional.All the.people at service department are professional and very friendly.Th Excellent service ,Tom Grasser,my service Advisor,He is really professional.All the.people at service department are professional and very friendly.The ambiance of the areas are so relaxing,clean . More
by Babyface
Employees Worked With
Tom grasser, Amber Morris
