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Toyota Carlsbad Parts & Service
Carlsbad, CA
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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839 Reviews of Toyota Carlsbad Parts & Service
October 03, 2018
Oil service Quick and average priced. Customer service / service advisors are great, quality of mechanical work varies--not always done right the first time, but Quick and average priced. Customer service / service advisors are great, quality of mechanical work varies--not always done right the first time, but they do go out of their way to correct and make sure the customer is satisfied. Lots of lounge space with great amenities and fast wifi. More
by RJ4Runner
Employees Worked With
Pete Bennett
September 26, 2018
Excellent service Richard is the best service advisor! From start to finish he provides the best service. I would recommend Toyota Carlsbad for your cars servicing need Richard is the best service advisor! From start to finish he provides the best service. I would recommend Toyota Carlsbad for your cars servicing needs! More
by Unitedfa1991
Employees Worked With
Richard
September 25, 2018
Excellent service and employees Nicole the service advisor did a excellent job. On time as promised for service. Janet at the cashier desk is a asset to Toyota Carlsbad. Thanks Toyo Nicole the service advisor did a excellent job. On time as promised for service. Janet at the cashier desk is a asset to Toyota Carlsbad. Thanks Toyota Carlsbad. More
by Codano1957
Employees Worked With
Nicole and Janet
September 23, 2018
Highly recommend Toyota of Carlsbad is the only place I choose to purchase my vehicles & service them. If you want reliable, fast, friendly service go no where else. Toyota of Carlsbad is the only place I choose to purchase my vehicles & service them. If you want reliable, fast, friendly service go no where else. More
by J0212
Employees Worked With
Cassi, Mitchel, Sydney
September 20, 2018
Great service! Great service car ready when promised! Janet at check out super!!!t facility is clean and neat. Lots of amenities if you want to wait for your car to Great service car ready when promised! Janet at check out super!!!t facility is clean and neat. Lots of amenities if you want to wait for your car to be finished More
by Shari B
Employees Worked With
Janet
September 20, 2018
Excellent Service every single time. Toyota's service is beyond compare. The employees are well trained, friendly and professional. Marley Marra's service and the time that she took to Toyota's service is beyond compare. The employees are well trained, friendly and professional. Marley Marra's service and the time that she took to assist me was amazing. Even after she got off from work, she still communicated with me to let me know that her technician had my paperwork and that he would keep the repairs under my budget. Ryan did just that. He communicated with me with a follow up call to let me know when the truck was ready. The check out cashier named Abbie, continued Toyota's amazing service by checking me out efficiently and quickly with a warm smile and wonderful disposition. Plus, I would like to recognize Joel who also called me to give me information about my truck. Also, Michael who connected me to Marley Marra. Marley is an excellent exemplary Advisor at Toyota Carlsbad. Thank You, Lydia Miller More
by lydia3907
Employees Worked With
Marley Marra
September 20, 2018
110K-mile service done well Kevin Laird was a great service rep! I waited in the lounge and the car was ready after a couple of hours as expected. And he kindly advised me as t Kevin Laird was a great service rep! I waited in the lounge and the car was ready after a couple of hours as expected. And he kindly advised me as to what the next maintenance would entail, no pressure. More
by Prius Owner
Employees Worked With
Kevin Laird
September 19, 2018
Rear seat belt issues & trunk lid Rear middle seat belt buzzes when someone is sitting there, with no one else on back seat left or right of middle one, also trunk lid misaligned Rear middle seat belt buzzes when someone is sitting there, with no one else on back seat left or right of middle one, also trunk lid misaligned More
by Tocayo56
Employees Worked With
Isabel, Will
September 12, 2018
Quick, efficient and friendly I lease a car from Toyota of Carlsbad. I went in for my first covered service yesterday and was out in about 25 minutes. I couldn’t believe it! Having I lease a car from Toyota of Carlsbad. I went in for my first covered service yesterday and was out in about 25 minutes. I couldn’t believe it! Having been to their location before for my previous vehicle, I have always been a fan of their friendly service. I know I can trust them to not rip me off. More
by Jdempsey
Employees Worked With
Guadalupe , Amber Morris
September 01, 2018
Fast and Professional No pressure or upsell. Brought my car in for scheduled service. Was greeted by nice people, uesd Toyota's Wi-Fi and my laptop while I waited in the No pressure or upsell. Brought my car in for scheduled service. Was greeted by nice people, uesd Toyota's Wi-Fi and my laptop while I waited in the very nice and clean visitor's lounge, and my car was ready when promised. More
by Rusty Brown
Employees Worked With
Amber Morris
