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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
808 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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808 Reviews of Toyota Carlsbad Parts & Service

June 18, 2020

Great service and staff. Very professional and on time with maintenance of my vehicle. Very fast. In and out with no issues. Definitely do recommend!!!! More

by Leilani
Recommend Dealer
Yes
Employees Worked With
Jesus
Jun 19, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review Leilani! We appreciate you!

June 17, 2020

Thank you Antonio Santos! You were the only person to acknowledge my presence after I waited in my vehicle for someone to finally come out after 15 minutes. My initial thought is to NEVER come here for s More

by klygrl67
Recommend Dealer
Yes
Employees Worked With
Antonio Santos
Jun 18, 2020 -

Toyota Carlsbad Parts & Service responded

We apologize for someone not getting to you right away, but happy to hear Antonio was able to turn it around for you. We do hope you come back to see us. Thank you so much for your review!

June 12, 2020

Service was great Awesome service. Corina made it easy. Vehicle was back early and cleaned. Easy drop off - updates sent to my phone and got to review the invoice befor More

by CHARLESBAKER1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corina
Jun 12, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review we appreciate you!

June 09, 2020

Toyota Carlsbad is the most outstanding dealership I have ever had the pleasure of dealing with. Every person acts with total professionalism and class- in every department! I highly recommend purchasing, le More

by dbrahy
Recommend Dealer
Yes
Employees Worked With
All employees!, Amber Morris
Jun 10, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! We appreciate you!

June 04, 2020

My car was taken in for a service at 35K. I’m not satisfied with this recent visit. They left dirty paper towels inside the car, air caps were loose and now I have missing caps. The technician forgot More

by lovellasalas
Recommend Dealer
Yes
Employees Worked With
Daniel Amador
Jun 05, 2020 -

Toyota Carlsbad Parts & Service responded

Hello! So sorry that was your experience with us. I would like to look into your visit and make it right but I need some more information. If you can please give me a call or email me your info Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com. Thank you!

May 26, 2020

Always satisfied with Toyota! They always do a great job. The place to go for excellent customer service! Gabe the mechanic is the best! He’s been servicing my truck 14 years!!! More

by Adrienne
Recommend Dealer
Yes
Employees Worked With
Jennifer Baray
May 26, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you for your review!

May 26, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your continued loyalty Adrienne!

May 21, 2020

Good price on parts Victor was very helpful. Service department was also great. Brandon Badillo and Jennifer B. Were Awesome! I will recommend this site for service. More

by Bigmike's
Recommend Dealer
Yes
Employees Worked With
Jennifer B, Brandon Badillo, Victor
May 04, 2020

Always friendly, quick service. You might want to let people know your food and coffee bar are closed. I didn’t eat before I came and by the time I left my blood sugar was low. Still, I appreciate the se More

by Connie
Recommend Dealer
Yes
Employees Worked With
Amber Morris
May 07, 2020 -

Toyota Carlsbad Parts & Service responded

Hi Connie! I will send the managers a message to make sure our Call Center is relaying the message about the cafe closing. Thank you for your feedback and review we appreciate you!

April 24, 2020

FANTASTIC CUSTOMER SERVICE 365. From check in to check out, all staff were very courteous and well trained in COVID prevention. 👍🏻 See you next time. 😊 More

by HAPPY TUNDRA
Recommend Dealer
Yes
Employees Worked With
Warren
May 07, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review! We appreciate you!

April 24, 2020

I had a great experience with the Tire Manager Aubrey Revelo and my service representative Corinna Hyatt. They offered me a great deal on new tires and a alignment. They were both very pleasant and took More

by Keithmazone
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt, Amber Morris
May 07, 2020 -

Toyota Carlsbad Parts & Service responded

Happy to hear you had a great experience and were able to get a good deal on some new tires. Thank you so much for your review!

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