Back

Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
808 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

Directions

By Type

808 Reviews of Toyota Carlsbad Parts & Service

July 29, 2020

Handled our concerns with comprehensive professionalism. They spent quite a bit of time in trying to diagnose a very vague set of issues that we had experienced. More

by Guy
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Jul 30, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

July 24, 2020

My Toyota experience was excellent i was helped right away and all the cashiers are really nice. Definitely would come again and buy more parts More

by rtorres_034
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jul 24, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you for your rating and review!

July 24, 2020

Coming to Carlsbad from out of town my Highlander started acting up. I knew what it was, a recall part I had been recently notified of. I was concerned about driving home and breaking down on my way back More

by Kspud
Recommend Dealer
Yes
Employees Worked With
Eric in call center, Andrew Peet
July 11, 2020

It isn't just the dealer While the service is great, it isn't just the dealership. The reason I have been a customer for years is Corinna Hyatt. She is awesome! I tried two More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corinna Hyatt
Jul 13, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for making the trip to see us and the kind words about Corinna! We appreciate you Sue.

July 09, 2020

Great service, the maintenance was done faster than predicted today. The employees are very helpful and professional, I got my scheduled service and questions done More

by r82771jebe7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jul 10, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review!

July 07, 2020

Always a pleasure visiting Toyota Service, and even though I was a little apprehensive to go during the current health crisis, I had nothing to worry about. Masks required for all guests and employees, More

by AK
Recommend Dealer
Yes
Employees Worked With
Pete Bennett
Jul 08, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review! We miss the cookies as well lol! Can't wait till we can bring them back!

July 06, 2020

Best service thank you Cody...hope I spelled your name right....and finally the cashier was so professional and courteous never had that all the time I took my vehicle those employees are keepers...thank More

by Msvenson
Recommend Dealer
Yes
Employees Worked With
Cody
Jul 06, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your great review!

July 03, 2020

Today I was assisted by Jose Santos who went above and beyond to help me with my 2 recall appointment! He deserves a “high five”! More

by Margie
Recommend Dealer
Yes
Employees Worked With
Jose Santos
July 01, 2020

I had a very unpleasant experience today. The Man who helped me was very rude and didn't inform me of the changes in the waiting area. He only called me that my car was ready and he didn't even tell me t More

by Romero.mar
Recommend Dealer
Yes
Employees Worked With
Amber Morris
Jul 01, 2020 -

Toyota Carlsbad Parts & Service responded

I am so sorry to hear that was your experience with us. I would like to look into your visit further but need some more information. If you can give me a call when you can? Vanessa Rodriguez Customer Relations Manager Direct: (760) 918-3795 Email: vrodriguez@toyotacarlsbad.com

June 25, 2020

Great service as usual. Customer service the best. Andrew was a great service rep. Quality of work outstanding. The reason I keep coming back. Thanks More

by Sj
Recommend Dealer
Yes
Employees Worked With
Andrew Peet Service rep
Jun 26, 2020 -

Toyota Carlsbad Parts & Service responded

Thank you so much for your review!

...
54
...