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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
839 Reviews

6020 Avenida Encinas

Carlsbad, CA

92011

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839 Reviews of Toyota Carlsbad Parts & Service

August 30, 2024

Dave stepped up and was great. First time and wanted to establish a relationship..he was attentive More

by Wong.patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave wade
Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Patty, Dave's an all-star and it's no surprise that he went above and beyond to take care of you. We appreciate your 5-star review and we hope to provide you with this same top-notch service again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

CURTIS the estimator was professional, friendly knowledgeable I am very pleased with the service was excellent. Will recommend it highly 👌 More

by parigh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Elliott
Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Curtis is awesome and it's no surprise that he and our team took great care of you and your vehicle. We'll be sure to share this with him and we appreciate this 5-star review. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

Always prompt with their service. And very communicative on any other services or deals they may be having. More

by CDub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Almeda
Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

Your time is valuable, which is why we're pleased to see our team takes care of services promptly. We hope that your vehicle is treating you well and we hope to have the opportunity to work together again soon. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 30, 2024

Nice attitude from service representative. Free shuttle to outlet. Large waiting room with free coffee More

by i15221319819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ramstad
Sep 03, 2024 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to see that you enjoy the amenities we offer while you wait. Thanks for both your business and your feedback. See you again at your next visit Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

My advisor is quick and honest. And communicates clearly what needs to be done or can be taken care later. More

by Lindabarbagonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Laird
Aug 28, 2024 -

Toyota Carlsbad Parts & Service responded

Linda, It's a pleasure to see your advisor provides you with prompt and quality service and transparency. We are grateful for the opportunity to earn your business and we look forward to continuing to take care of all your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

They took care of all of our concerns. Our service rep was great and answered all of our questions. More

by Oc1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Carroll
Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see your service rep was accommodating and you drove home happy. Thank you for choosing us for your Toyota needs and thank you for this 5-star review. See you at your next visit! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

I have been using Toyota Service since I bought my car 2013 I now have over 300,000 miles due to Toyota service. More

by Theo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

Thanks so much for your loyalty to us here, Theo! We're lucky to have you as a valued customer and we can't wait to work together for another 10+ years! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 28, 2024

Good communication, good pricing, car was ready when promised. Service advisor David was, as has been amazing. More

by marc.pendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 29, 2024 -

Toyota Carlsbad Parts & Service responded

Marc, It's a pleasure to see your service experience was seamless and you drove home satisfied. We hope your vehicle's treating you well and we look forward to seeing you again at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 26, 2024

Great service and very professional. Everyone was so friendly. I will come back. Thank you! More

by galdamez1205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby
Aug 27, 2024 -

Toyota Carlsbad Parts & Service responded

It's great to see your experience was top-notch! Thank you for choosing us here for your Toyota needs and thank you for this 5-star review! Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

August 25, 2024

Tanner at Toyota Carlsbad has been very professional and helpful since I visited there for the service of my RAV4. More

by abahrani59
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Aug 26, 2024 -

Toyota Carlsbad Parts & Service responded

Tanner's a great asset to us here and it's no surprise he took great care of you and your RAV4. We can't wait to share this with him and we can't wait to see you at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

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