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Toyota Carlsbad Parts & Service

Carlsbad, CA

4.8
917 Reviews
Call Dealership (760) 438-2000

6020 Avenida Encinas

Carlsbad, CA

92011

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917 Reviews of Toyota Carlsbad Parts & Service

February 15, 2025

They do a good job of estimating when the work will be completed. I did receive an update of progress of the job. More

by byronking4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lief Ramstad
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Feb 16, 2025 -

Toyota Carlsbad Parts & Service responded

Byron, It's great to see our team does a good job of keeping you informed about the status of your vehicle. Thank you for both your business and your feedback and please don't hesitate to reach out should you ever have any questions about anything. We're here to help. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com 760-918-3795

February 10, 2025

Wonderful team they did a amazing job they’re quick, kind, compassionate, Communicative and very professional. More

by selener245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy D
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Feb 10, 2025 -

Toyota Carlsbad Parts & Service responded

We couldn't be happier to read this and we're pleased to see our service team provides you with the best service possible. We hope that your vehicle is treating you well and we can't wait to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 05, 2025

The best car detailer in this county. A tremendous job. Great customer service. My car looked like I just hit from the the show room . More

by Jr.luciano2440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 05, 2025 -

Toyota Carlsbad Parts & Service responded

JR, Thank you so much for this incredible feedback! We're so happy to see our team takes great care of your vehicle and it looks like new. We appreciate you being part of our Toyota Carlsbad Family and we hope to continue to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 05, 2025

Appts are easy to get. The service team was very clear about the work to be done. He gave me a projected finish time and the work was even done two hours early. More

by tishtaylor07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Grasser
Report | Print
Feb 06, 2025 -

Toyota Carlsbad Parts & Service responded

Tish, It's a pleasure to see that the service process was seamless and work was completed early. We're glad that you drove home satisfied and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 03, 2025

They keep me informed on the status of the car. Great job from the whole keep. More

by drmiles1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
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Feb 04, 2025 -

Toyota Carlsbad Parts & Service responded

Dr. Miles, It's a pleasure to see you received both quality service and communication. We're glad you drove home satisfied and we look forward to seeing you here at your next visit. Hope all is well. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 03, 2025

Thank you so much! , Toyota Carlsbad and Teresa Almeda. My Toyota Highlander is running 100% 🫡. More

by Mikael322011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Almeda
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

We're glad your Highlander is running like new thanks to the help of Teresa and our service team. We appreciate this 5-star review and we can't wait to see you here at your next visit. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 02, 2025

Communication and performance of Service has been excellent each time. One was for routine maintenance. One big one for paint. Another for computer screen problems. Service was completed in a timely More

by heatherpresley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Kim
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Feb 02, 2025 -

heatherpresley responded

Sometimes dealerships get a bad name for overpricing. These guys had practical, affordable solutions.

February 02, 2025

Excellent service. Tanner was friendly, warm and professional. As always, I had a very good experience with Toyota Carlsbad. More

by dijahass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Pierson
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

Tanner's a great asset to us here and it's no surprise to see he ensured you received the best service possible. We'll be sure to share this with him and we hope to work together again in the future. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

February 01, 2025

Thank you for the excellent job . It’s only an hr. to install . More great job Toyota carlsbad . More

by Ludiorque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toyota Avenida Encina
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

It's our pleasure! We're happy to see you received prompt service and we are here for all of your future vehicle needs. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

January 31, 2025

Always been good to me with all my cars. you should not put a limit on my answer More

by Mooseim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Report | Print
Feb 03, 2025 -

Toyota Carlsbad Parts & Service responded

Thanks for being a valued customer. Your loyalty has not gone unnoticed and we look forward to continuing to work together for years to come. Regards, Vanessa Rodriguez Customer Relations Manager vrodriguez@toyotacarlsbad.com

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