Townsend Sales and Services, Inc.

I have been serving my truck at Townsend since I bought it in 2014. I travel almost 2 hours each way to go there. The people are great along with there service it in 2014. I travel almost 2 hours each way to go there. The people are great along with there service More

Quick Service I was able to have my Explorer serviced very quickly. They noted some other items that needed to be repaired and I knew about. I had some wiper and I was able to have my Explorer serviced very quickly. They noted some other items that needed to be repaired and I knew about. I had some wiper and they put them on my car free of charge. Told me about some other services that are recommended and said I could plan on those in the future. Very pleasant and in these times very helpful at keeping separate. More

Good service at a fair price. Friendly, knowlegable staff. I have been a customer of Townsend Ford for over 15 years. Their service department is a big reason I've been a customer that long. I've always had qu I have been a customer of Townsend Ford for over 15 years. Their service department is a big reason I've been a customer that long. I've always had quality work done on my vehicles for a fair price. The service department tells me when something needs to be replaced now, and what will need some attention later on. The staff is friendly and knowledgeable. They're just has happy to service a 15 year old vehicle as a 3 year old vehicle, unlike my experience with a different local Ford dealer. More

No pressure Had a wonderful salesperson who showed us everything in our price range..Answered all of our questions..After the easy loan arrangements she went ov Had a wonderful salesperson who showed us everything in our price range..Answered all of our questions..After the easy loan arrangements she went over every feature of the car that we chose. Will definitely return for our next vehicle..We dealt with Robyn.(But everyone was friendly) More

Experience buying a new car Everything went fine. I was able to find a new car in my price range. I have always had good luck with dealership. I have always had Ford Explorer and Everything went fine. I was able to find a new car in my price range. I have always had good luck with dealership. I have always had Ford Explorer and good luck with them More

They made my purchase quick and easy. Very friendly staff. I would recommend friends and family to go there. My sales person was very nice and look forward to be working with her again. staff. I would recommend friends and family to go there. My sales person was very nice and look forward to be working with her again. More

Ease Breezy Went into T-Ford looking for a couple of cars, bought two and the entire process was quick and painless. Jack Crory and the entire sales and finance s Went into T-Ford looking for a couple of cars, bought two and the entire process was quick and painless. Jack Crory and the entire sales and finance staff were fabulous. T-ford is a family owned business and the level of attention from all employees is without equal . This was an experience that will keep me coming back. Shop Local More

Always have been happy there. Have been going to Townsend Ford for years and always happy when we leave. Never have been disappointed. They are friendly, nice and easy to talk to. Have been going to Townsend Ford for years and always happy when we leave. Never have been disappointed. They are friendly, nice and easy to talk to. More

Truck repairs Debbie was excellent to work with in the service department., as I was on Vacation out of the country ! Thank you Debbie!! The only thing I woul Debbie was excellent to work with in the service department., as I was on Vacation out of the country ! Thank you Debbie!! The only thing I would change is that when you (Ford) sent me an email for feed back, I would fill in the customer name : See below. We appreciate your feedback! Dear N/a, We know you have options when servicing your Ford F150, and we appreciate that you chose us. Our number one goal is to have everyone walk away 100% satisfied and your feedback is the key to helping us achieve this goal. Please take a moment to share your experience by leaving a review on one or more of the review sites shown to the right. If you aren't completely satisfied with your service or if there is anything we can do to assist you further, please give us a call at (978) 597-8955. All feedback is important to us, and we are eager to listen to how we could improve. Sincerely, Townsend Sales & Service, Inc. Please take a moment to review us on one of these popular sites: Google DealerRater Copyright © 2020 Townsend Sales and Service 340 Main Street, Townsend MA 01469 Don't wish to receive these types of emails? Unsubscribe Here More

Townsend Ford service Recent service appointment was excellent. All personnel were friendly and experienced. Booking was done quickly. Returned calls were timely. Overal Recent service appointment was excellent. All personnel were friendly and experienced. Booking was done quickly. Returned calls were timely. Overall I was very satisfied. Thanks to all. More