Towne Hyundai

When shopping for a car, I try to do business with a salesperson who has integrity, who listens and who is responsive to my questions. Jose Matos of Towne Hyundai more than met that criteria. It salesperson who has integrity, who listens and who is responsive to my questions. Jose Matos of Towne Hyundai more than met that criteria. It was happenstance that we met Jose. Walked into the dealership. He greeted us. We quickly realized Jose was focused on our needs - and not just selling a car. We explained that we couldn’t buy that day because our son needed to see the car. No problem. No pressure. We returned the following week and quickly closed a deal on a new Elantra. If you’re looking for a professional, pressure-free and painless buying experience, may I comment Jose Matos of Towne Hyundai to you. More

Cars. com and the dealership website both claim the dealership has numerous vehicles (Hyundai Ioniq 5) for sale yet when contact is made it is revealed they com and the dealership website both claim the dealership has numerous vehicles (Hyundai Ioniq 5) for sale yet when contact is made it is revealed they have none. Merely taking orders like every other dealership. Claims of available vehicles when none exist is akin to false advertising More

I had my Palisade serviced at Towne and they could not have been nicer. They did a thorough and good job and were prompt. Ubaldo was great to work with. L. L have been nicer. They did a thorough and good job and were prompt. Ubaldo was great to work with. L. L More

I brought my car in for a recall and the service department completed the work in no time at all. Ubaldo, who greeted me upon arrival, was very helpful in keeping me informed about the progress on m department completed the work in no time at all. Ubaldo, who greeted me upon arrival, was very helpful in keeping me informed about the progress on my car. More

Had my car serviced today by Ubaldo. I was very happy with his service. He wasvery pleasant and helpful. I was very happy with his service. He wasvery pleasant and helpful. More

I had a wonderful experience last Friday while coming in to get my car fixed from the most recent recall. Ubaldo went above and beyond to get me in and out quickly. He took the time to explain exactly what to get my car fixed from the most recent recall. Ubaldo went above and beyond to get me in and out quickly. He took the time to explain exactly what needed to be done and why. He is beyond caring and kind and he is an assent to your company! More

I went for a checkup of my car AC. It turned out to be a warranty repair of a defective part. The service consultant, Ubaldo, was very customer focused in accommodating my specific sch It turned out to be a warranty repair of a defective part. The service consultant, Ubaldo, was very customer focused in accommodating my specific scheduling need and stayed on top of the issue till its full resolution. More

This service department is not only inept but worse than that dishonest to the extreme. They had my car (2015 Genesis) for 24 days., I had it towed in for some dashboard lights and for a recall. The recall that dishonest to the extreme. They had my car (2015 Genesis) for 24 days., I had it towed in for some dashboard lights and for a recall. The recall was a replacement of 2 fuses. Then they complied with a service bulletin. Then they requested an authorization for troubleshooting the dash lights to a tune of $420.00 despite of the fact that the car was under extended (platinum) warranty. I authorized them and they told me that there was rodent intrusion to thee center console. After 24 days in the shop they did not diagnose the problem telling me it was "complicated"..... I decided to take the car away from them "As is".... (in fairness, they did not charge me the $420)I just did not trust them as they were as evasive as can be. Ignored my calls and voicemail. I then made an appointment with Lynnes Hyundai, they asked me to authorize troubleshooting for $210. They diagnosed the problem within minutes, ordered the part, installed and calibrated it, in less than 3 hours. The car is fixed. Do not go to Towne Hyundai if you value your car and your money. This place is a complete sham. More

I just bought a car from Towne Hyundai. They were wonderful! I want to single out my salesperson Beatriz Chavez, who helped me get my Ioniq 5. Towne is 100 miles away but they were the only They were wonderful! I want to single out my salesperson Beatriz Chavez, who helped me get my Ioniq 5. Towne is 100 miles away but they were the only dealer that had what I wanted and at a price good enough to make that trip. Bee spent a lot of time speaking to me on the phone and keeping me informed on the details of the vehicle delivery. She was so wonderful and even came over to give me a hug and say bye to me before I left the lot. I not only would highly recommend Towne and Beatriz Chavez, I did to friends who also drove 100 miles to buy their Ioniq 5 from Bee at Towne. And Joe Ippolito was great too once we got there. He lead us through the whole process of purchasing the vehicle. It was well worth the trip! More