Town and Country Toyota
Charlotte, NC
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1,116 Reviews of Town and Country Toyota
Zigmond Osby very professionally greeted me and totally listened to what I was looking for. We walked to that car area and there he found the exact car. He explained all my questions about the car and stay listened to what I was looking for. We walked to that car area and there he found the exact car. He explained all my questions about the car and stayed with me through the entire process. He was very professional, respectful, polite and helpful in every way. Thank you Ziggy for everything you did for me!!! More
I dealt with Zigmond and he was fantastic. The vehicle I wanted wasn’t there yet and he was so patient with me… no matter how much I harassed him. Every part of the buying process was easy fro The vehicle I wanted wasn’t there yet and he was so patient with me… no matter how much I harassed him. Every part of the buying process was easy from working with Ziggy to working with the finance person. Cars are so expensive these days so it is somewhat stressful, but they made it the best experience it could be. More
Rashid was very helpful and friendly; however, his manager zig was extremely disrespectful and outright insulted me on the phone multiple times without provocation. I ended up going with town and coun manager zig was extremely disrespectful and outright insulted me on the phone multiple times without provocation. I ended up going with town and country regardless because of the price, but my experience with zig made me not want to purchase a vehicle from this dealership. More
Bought a 2024 Land Cruiser here, and the experience was excellent. From the moment I entered to the time we were done was quick, no gimmicks or back and forth, none of the useless dealer add-ons you can f excellent. From the moment I entered to the time we were done was quick, no gimmicks or back and forth, none of the useless dealer add-ons you can find on other places to jack up the price. Just straight honest car sales, appreciate that. Rashad was fantastic as a sales rep, knew the vehicle and had answers for my questions. Would highly recommend. More
When I need any service done on my Toyota Sequoia 2008 that runs like a champ, I only take it to Town and Country Toyota. The usual person who assists me in the service area for cars, suvs, and trucks to that runs like a champ, I only take it to Town and Country Toyota. The usual person who assists me in the service area for cars, suvs, and trucks to be inspected for services is Aleksey Amiramov. Aleksey is absolutely fabulous. The service person texted while checking the suv with a video of their findings and advised what services were needed and gave a few suggestions for continued maintenance. Aleksey Amiramov, I can now drive feeling safe since I did need new brakes aaaaand pads on this suv, which was felt when my suv wheel pulled and brakes slipped a little three weeks ago, while driving in the rain. THANK YOU SO MUCH! Priscilla English More
The service I received from the minute I arrived until I walked out with a new car was superb in every way. Charles, my sales guy was absolutely wonderful. walked out with a new car was superb in every way. Charles, my sales guy was absolutely wonderful. More
The sales people I worked with, Koob Vajh and Charles Padgett were great in helping me find the perfect 2024 Tacoma. They made sure that I found the car that was just right for me. Padgett were great in helping me find the perfect 2024 Tacoma. They made sure that I found the car that was just right for me. More
I bought two Toyota 4Runners from this dealership in 2021 the sales manager and salesman at that time were wonderful to work with! Fast forward to today I walk in and speak with the sales manager who placed the sales manager and salesman at that time were wonderful to work with! Fast forward to today I walk in and speak with the sales manager who placed me with a sales man after 30 minutes he approached me with a down payment amount for a tundra I leave and think about it and call back and told him to run the numbers on a Tacoma he stated he would and he was going to text me so I have his number when we hung up well that was hours ago and nothing. I don’t recommend them anymore it seems their customer service absolutely went down hill from 2021 till now. Scott Clark is highly communicative so do yourself a favor go somewhere that actually communicates. Update I called this morning and spoke with someone in the BDC? I ask why I never got a call back on the updated vehicle vs what I looked at yesterday I also stated I went to Scott Clark and stated the number they gave me he seriously just ask me “ well why are you calling us since you have a number from them” SERIOUSLY!?! WOW lol I guess because I bought two 4Runners from you back to back a limited night shade and then a TRD but hey it’s ok about the only SONIC DEALERSHIP I will continue with is Town and Country Ford you are hands down the worst dealership you have absolutely went downhill letting your employees state something like that to a customer on top of your lack of communication! More
My name is RAFAEL FILGUEIRA, and I bought a 2024 Toyota Tacoma, VIN 3TYKB5FN3RT008059, in June. It has been two months, and I still haven't received my vehicle's plate. I've tried to resolve this issue wit Tacoma, VIN 3TYKB5FN3RT008059, in June. It has been two months, and I still haven't received my vehicle's plate. I've tried to resolve this issue with the vendor Ricardo Martinez, but his responses have been inadequate and unhelpful. My temporary plate expires on August 8th, and this situation is unacceptable. I am out of patience for excuses and delays. I demand an immediate resolution to this problem. If I do not receive a satisfactory response, I will be compelled to take further action, including filing a formal complaint with the relevant authorities and seeking legal counsel. I expect a prompt response. THE SELLER RICARDO MARTINEZ SAYS HE WILL CALL ME TO GIVE ME AN ANSWER AND HE NEVER DOES IT. I WANT TO SPEAK TO THE STORE MANAGER -- Rafael Filgueira More